Janet D. Johnson

Shipping Receiving Coordinator Profile

ad0cl3@r.postjobfree.com • 404-***-****

LinkedIn • Conyers, GA

Summary

Dedicated shipping/receiving expert with proven track record of managing logistics operations efficiently. Proficient in overseeing shipments, coordinating deliveries, and ensuring accurate inventory management. Skilled in utilizing various software for tracking and documentation, ensuring seamless communication between suppliers, carriers, and internal teams. Strong problem-solving abilities to address shipping discrepancies and resolve issues promptly. Exceptional organizational skills to maintain orderly records and streamline warehouse operations. Dedicated to upholding high-quality standards in receiving, inspecting, and dispatching goods, ensuring smooth supply chain processes.

Areas of Expertise

Logistics Planning & Management

Order Management

Inventory Control/Management

Shipping & Receiving

Quality Assurance Inspections

Office Operations & Scheduling

Customer Service

Customer Complaints Resolution

Data Entry & Documentation

Professional Experience

Dart Container Corporation, Lithonia, GA 2006 – 2023

Shipping/Receiving Clerk

Directed shipping/receipt operations using SAP/TMS systems. Ensured accuracy of items received/shipped by comparing counts with picking and packing lists while reporting discrepancies. Transferred item orders to respective departments. Processed credit-return production materials and shipments, ensuring accuracy in information and quantity. Placed orders for rail cars. Communicated with yard jockey to facilitate truck check-ins/outs and assign appropriate doors. Prepared all paperwork and documented shipped items by recording transport information. Managed customer inquiries via email and phone, utilizing TMS/SAP/E2 Open to schedule inbound/outbound appointments for various carriers.

●Demonstrated leadership skills by serving as proxy during absence of shipping supervisor/team lead.

●Administered driver schedules to ensure timely delivery of orders while minimizing errors in pulling merchandise.

●Organized and maintained paperwork system to facilitate quick access and retrieval.

Distribution Service of Atlanta, Duluth, GA 2005 – 2006

Customer Service Representative

Oversaw customer service operations at bonded third-party warehouse. Managed inventory through accurate receipts, shipments, and regular counts. Entered orders and administered all necessary paperwork for movement of hazardous materials. Maintained records to support inventory and facilitate invoicing in Accuplus and SAP systems. Collaborated with customers on EDI system for order receipt and shipping advice.

●Offered carrier recommendations and arranged freight transportation to ensure timeliness and cost efficiency.

●Assisted customers with inquiries, concerns, and complaints, providing prompt and effective resolution to ensure high levels of customer satisfaction.

Additional Experience

RMA Administrator, Unibind Inc, Alpharetta, GA

Shipping/Receiving Clerk, Orbis Plastic Molding, Lawrencevillie, GA

Order Fulfillment Specialist/ Customer Service, C & G Software Systems, Inc., Atlanta, GA

Shipping/Receiving Clerk, Nordic Refrigerated Service, Atlanta, GA

Inventory Control Clerk/Auditor/Kit Builder, Welcraft Marine, Bradenton, FL

Order Puller, Josten Cap & Gowns, Laurens, SC

Creeler, Mount Vernon Mills, Lafrance, SC

Creeler, Glenn Raven Mill, Anderson, SC

New Store Operator/Scanner-Loader/Order Puller, Wal-Mart Distribution Center, Laurens, SC

Telephone Operator/Postal Clerk/Supply Clerk, U.S. Army

Education & Professional Development

Military Training – Basic Training, AIT (Telecommunication), Postal Work

Forklift Training – Welcraft Marine; Wal-Mart; Orbis Plastic Molding

Laurens District #55, Laurens, SC – Diploma (1988); Track; FHA

Technical Proficiencies

Microsoft Office Suite (Excel & Word) Windows Operating System

AS 400 Lotus Notes Navision SAP Fed-x/UPS database TMS

References Available Upon Request

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