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Executive Assistant Customer Service

Location:
Kuala Lumpur, 50000, Malaysia
Posted:
October 13, 2023

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Resume:

NUR LEEYANA AQILAH BTE. MUHD ASHIKIN

NO. **-*A, JALAN 21116B, KUCHAI ENTREPRENEURS PARK, OFF JALAN KUCHAI LAMA, 58200 KUALA LUMPUR.

Contact number: +601******** Email address: ad0cf3@r.postjobfree.com CURRICULUM VITAE

PERSONAL PARTICULAR

DATE OF BIRTH : 16. SEPTEMBER. 1989

PLACE OF BIRTH : HOSPITAL BESAR KUALA LUMPUR (H.B.K.L) MARITAL STATUS : MARRIED

HEALTH : EXCELLENT

RACE : MALAY

NATIONALITY : MALAYSIAN

LANGUAGE : ENGLISH, BAHASA MELAYU

EDUCATION BACKGROUND

Jan 2009 -Jan 2012 : KUALA LUMPUR METROPOLITAN UNIVERSITY Diploma in Multimedia Application

Jan 2002 -Dec 2006 : SEKOLAH MENENGAH KEBANGSAAN SERI SENTOSA, KL Sijil Pelajaran Malaysia (SPM)

Jan 1996 -Dec 2001 : SEKOLAH KEBANGSAAN SERI CHERAS, KL (UPSR) CAREER HISTORY

2009 -2011 :CELEBRITY FITNESS, K.L - Customer Service / Front Desk DUTIES : Greeting, Answering incoming/outgoing calls, team works, customer Service. EXPERIENCE OBTAINED : Self-motivated, excellent communicative, filling, communication and interpersonal skills, presenting product to new walking customer / members, recruiting, training and supervising junior staff & and similar publicity tasks, public relations. REASON FOR LEAVING : PART TIME (WHILE STUDYING)

TOTAL EXPERIENCE : 3 YEARS

2012 -2014 : DAYA OFFSHORE CONSTRUCTION (MNC CO) -EXECUTIVE ASSISTANT DUTIES : Answering telephone calls, maintaining diaries, arranging appointments, organize meeting,tal<ing messages, filling/paper work, Arranging schedule, appointment's, business trip, responsible for courier & in / outgoing documents, basic Accounts (Bosses claiming expenses), currency exchanges, screening emails & etc. EXPERIENCE OBTAINED : Self-motivated, excellent communicative, good work, Communication and interpersonal skills, outgoing, entertain clients, independent, cocoordinating mail-shots.

REASON FOR LEAVING: COMPANY DOWNSIZED / RETRENCHED TOTAL EXPERIENCE: 2 YEARS

2015 -March 2016: BILLEX LTD (CANADIAN BASED CO.) -EXECUTIVE ASSISTANT / OFFICE MANAGER

DUTIES : Arranging appointments, organize meeting,taking messages, filling/paper work, Arranging schedule, appointment's, business trip, lead the new joiner / staff, basic Accounts

(Bosses claiming expenses), currency exchanges, screening emails, purchasing product, dealing with supplier, negotiations, arranging for the job post. Attending interview session with candidates, manage and keep office in the proper conditions & etc. EXPERIENCE OBTAINED: Self-motivated, excellent communicative, good work in a team. Communication and interpersonal skills, outgoing, entertain clients, independent, co-ordinating mail-shots.

REASON FOR LEAVING: SALARY REVISED DUE TO CUT COST TOTAL EXPERIENCE: LESS THAN A YEAR

May 2016 - May 2017: Virtue Solution SDN BHD -ADMIN / ACCOUNT ASSISTANT DUTIES : Filing, organize interview, payroll, paper work, appointment's, lead the new joiner / staff, basic Accounts, doing banl<draft, currency exchanges, screening emails, handling incoming and outgoing vehicles, dealing with supplier, Banks, JPJ, Puspakom and etc. Negotiations, arranging for the job post. Attending interview session with candidates, manage and keep office in the proper conditions & etc. EXPERIENCE OBTAINED: Self-motivated, excellent communicative, good work in a team. Communication and interpersonal skills, outgoing, entertain clients, independent, coordinating mail-shots.

REASON FOR LEAVING: I've need to relocated to another office. TOTAL EXPERIENCE: A YEAR

May 2017 - Present : Hyundai Rotem (M) Sdn Bhd - HR ACCOUNT / EXECUTIVE ASSISTANT DUTIES : Filing, organize interview, payroll, paper work, appointment's, managing office / staff, basic Accounts, doing bank draft, currency exchanges, screening emails,arranging for the job post. Attending interview session with candidates, manage and keep office in the proper conditions & etc.

EXPERIENCE OBTAINED: Self-motivated, excellent communicative, good work in a team. Communication and interpersonal skills, outgoing, entertain clients, independent, co-ordinating mail-shots.

REASON FOR LEAVING :The company closing soon.

SKILLS / STRENGHTS

● Computer Literate / Applied Software In-Design, Microsoft Office, Microsoft Excel, and Microsoft Power Point

● Leadership skills / Independent, team work

● Can work under pressure / Always calm in any situation

● Strong communication and interpersonal skills.

● Excellent written, oral in Bahasa Malaysia and English

● Willing to learn, problem solving, independence and outgoing person

● Excellent scholastic record, with demonstrated ability to quickly learn and grasp new concepts

REFERENCE

Mdm Suhana,

Dean Of Faculty Art & Design,

Kuala Lumpur Metropolitan University

CONTACT: www.klmuc.com.my

Mdm Aisha Sani

General HR Manager,

Daya Offshore Construction Sdn Bhd

CONTACT: www.dayagroup.com.my

Albert Koay,

Director,

Virtue Solution Sdn Bhd

CONTACT:03 - 8060 5303

Finally,

I've developed and applied strong administrations and public relations skills with my previous employment from the receptions, administrations, secretarial, reporting, to the top management. My abilities have been proven through the achievement of strong bottom line results. I would like to take this opportunity to bring my skills, experience and achievements to your attention for developing productive and results-oriented relationships with middle and upper management.

I hope you may give me chance to explore the opportunity to join the company. I will learn and giving a full of commitment and support to the team and company. I'm ready to start anytime and waiting for your positive result.

"1 BELIEVE THAT WITH MY ENTHUSIASM, INITIATIVE AND MY ABILITY TO LEARN QUICKLY, 1 WILL BE ABLE TO CONTRIBUTE A POSITIVE TOWARDS YOUR ORGANIZATION SUCCESS"

Best Regards,

Leo / Leeyana



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