Yolanda Holloway

* ad0cd1@r.postjobfree.com

708-***-****

Summary of Qualifications

I have provided solid administrative office and field support for over 25 years in various industries. I possess excellent organizational skills, proficient in Mac OS, MS-Office, Social Media, and office related equipment. I am accustomed to meeting tight deadlines on several industry levels. Provide overall support to my supervisors and team members when needed as well as being an outstanding independent worker with the ability to overcome issues that may result in slow of work, productivity, or profit.

Highlights

*Excellent Customer Service Skills *Proficient in standard software and office equipment * Excel * Windows * Outliok *QuickBooks * eSMART, *CyberGrant, *FMPS *Staff Suite *Truckmate *Proofreading and understanding grammar *Filing *Excellent interpersonal skills *Ordering and maintaining materials, supplies and deliveries *Handling of highly-confidential information & documents * Mail processing and scanning *Human Resources *Appointment setting *Payroll-standard and certified *A/P & A/R * ACH/EFT payments *Time & Material Billing *Obtaining Tax Exemption and other specialty certificates *Detection of fraudulent documents *Project Management Assistant skills *Scheduling and planning *Contracts & proposals *Dedicated team player *Self Starter *Can easily acclimate to instructions, work environment and co-workers *Draws, lien waivers, walkthroughs and punch-lists to assisting in final inspections *Researching: specialty items, documents/supporting material, personnel and services via internet and social media) *Property Management skills: (resolution of tenant and client issues/repairs as well as inspection of completed work orders and collecting and recording of rent)

Work Experience

ConnectSearch 10/21 -12/21

Accounts receivable Specialist

Responsibilities: To exercise my educational and professional experience to provide superior evaluation support while upholding the policies of Connect Search

●B2B collections

●ACH/EFT payments

●Sending out emails and collection notices based on aging reports

●Data entry

●Filing

Insight Global – 8/2020 – 10-2021

Responsibilities: To exercise my educational and professional experience to provide superior evaluation support while upholding the policies of Insight Global

Unemployment Benefits & Claims Adjudicator

●Processing unemployment benefits & claims for the IDES

●Identifies fraudulent ID’s and Social Security Numbers

●Identifies fraudulent Tax documents.

●Approves or Denies unemployment claims based on case by case findings

●Process 500 benefit claims per week

Jolen Electric & Communications, Inc., So. Chicago Heights, IL (09/2016 – 03/2019)

Accounts Receivable Specialist

Responsibilities: To perform monthly (T&M) and Lump Sum billing for one of their company’s largest clients British Petroleum, Whiting, IN. Assisting Project Managers from the bidding to billing process.

●Answering Phones, sending e-mail and faxes, ordering office supplies and safety equipment,

renewing city licenses, COI’s

●Settling A/P inquires

●Weekly Certified Payroll – Ensuring all compliances are met prior to sending

●All compliance issues pertaining to draws

●Requesting union workers and issuing severance pay and layoffs

●(T/M) and Lump Sum billing

●Creating and closing out projects by draws

●Updating and organizing information on server

Professional Dynamic Network, Matteson, IL (1/2016-6/2016)

Responsibilities: To exercise my educational and professional experience to provide superior clerical support in any level of industry while upholding the policies of PDN as well as the client

City of Chicago, Office of the Treasurer, Chicago, IL 3/2016- 6/2106

Receptionist

●Answers telephones and directs the caller to the appropriate associate or transferring a caller to an associate’s voice mailbox when the associate is unavailable.

●Greets and directs visitors to the Treasurer’s Office.

●Takes and retrieves messages for various personnel.

●Provides callers with information such as office address, directions, fax numbers, website and other related information.

●Receives sorts and forwards incoming mail. Maintains and routes publications.

●Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)

●Assists in the ordering, receiving, stocking and distribution of office supplies.

●Assists with other related clerical duties such as photocopying, faxing, filing and collating.

●Updating any/all publications related to public information.

City of Chicago Dept of Finance., Chicago, IL 1/2016-3/2016

Account Tech

●Review requisitions for payment of grants from the City of Chicago to various vendors by simultaneously using three independent software applications to verify the legitimacy of payment.

●Using critical attention to financial documents and balancing of expenditure sheets versus budget agreement set forth by the City of Chicago and the vendor

●Making draws and submitting payments from grant accounts based on findings of aforementioned documents

●Software used: eSMART, CyberGrant and FMPS

TVL Construction, LLC, Chicago, IL (6/2015-12/2015)

Administrative Assistant

Responsibilities: To provide superior customer service and quality product, maintaining time/cost constraints, online research and clerical support and the ability to make sound decisions quickly and independently.

● Typed proposals, contracts, and lien waivers.

● Used project management skills to obtaining quotes and bids for projects, scheduling with

subcontractors, staying within time and cost constraints, tracking materials used and payouts made

● Ordering of office/bldg materials & scheduling deliveries

● Provided administrative, clerical, customer service and minor technical support

● Handling the collection of rent and tenant request for repairs as well as follow through

Online research (depending on the need of the company) i.e. materials, staff, business ventures

Davis Staffing, Inc., Olympia Fields, IL 60461 (2/2013-6/2015)

Responsibilities: To exercise my educational and professional experience to provide superior clerical support in any level of industry while upholding the policies of Davis Staffing as well as the client

Professional Dynamic Network, Inc., Matteson, IL

Administrative Assistant

●Assisting the Medical Coding Manager in preparing coded medical records for auditing.

●Assisting the Vice President with research and policies for contractual purposes.

●Instructing newly graduated students on how to prepare attestation reports.

●Processing of highly confidential materials.

●Exclusive decision-making privileges in purging presidential and corporate files

●Organization of corporate and employee files

●Answering phones, filing, faxing, and additional standard office duties

Brooks Heating & Cooling, Inc, Chicago, IL (6/2009 – 12/2012)

Administrative Assistant

Responsibilities: To provide superior customer service and quality product, maintaining time/cost

constraints and clerical support with the ability to make sound decisions quickly and independently.

●Appointment scheduling for the owner and scheduling of inspections by phase with city inspectors.

●Typed contracts and proposals, sworn statements, waivers of lien, minor project management and ordering materials as well as assuring materials met data specifications.

●Accounts payable and accounts receivable, bank deposits, payroll and petty cash.

●Implemented a maintained a more efficient filing system. Assisted in client contact, quality control, clerical & secretarial duties.

Jewel Windows / B&B Properties II, Chicago, IL (2/2006 – 2/2009)

Administrative Assistant

Responsibilities: To provide superior customer service and quality product, maintaining time/cost constraints, online research and clerical support and the ability to make sound decisions quickly and independently.

●Purchased and maintained accurate accounts of materials and supplies including researching, finding and purchasing of unique and materials. Maintained inventories of commonly used materials and ledger of usage. Distributed petty cash for emergency purchases.

●Implemented and maintained a more efficient filing system.

●Scheduled sub-contractors and employees on rehab projects for newly purchased properties from start to finish including the logistics of deliveries and work schedules.

●Assisted in customer issues and concerns, data entry, scheduling, property searches and assisting general manager and owner in their day-to-day activities.

●Supervised tenant request for repairs and issues as well as the collection of rent.

Stawicki Construction Co., Inc., Matteson, IL (10/1998 – 8/2005)

Secretary

Responsibilities: To provide superior customer service and quality product, maintaining time/cost constraints, clerical support, and the ability to quickly and independently make sound decisions

●Typed proposals, contracts, and lien waivers. Applied for building permits and secured bonds for large jobs.

●Supervised accounts payables and receivables. Personally, handled payroll, certified payroll, human resource issues, answered phones, scheduled deliveries and placed orders. Handled bank deposits, balanced corporate accounts including the personal interests of Mr. & Mrs. Richard Stawicki, Sr.

Provided administrative, clerical, and minor technical support

●Assisted in collection of rent and tenant request for repairs.

Education

DeVry University, Tinley Park, IL (2001 – 2005)

Project Management (112 credited hours)

QuickBooks Seminar (2002)

Specialized Knowledge and Application of software (14 CPE credits)

Lewis University, Romeoville, IL (1993 -1995)

A.A. degree

Honors

DeVry University, Tinley Park, IL (2002)

●Dean’s List

American Businesswomen’s Association (2002)

Scholarship Recipient

●Lewis University, Romeoville, IL (1995)

Dean’s List

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