General Manager Customer Service

Leah Carlson Mobile: 817-***-****

**** ********** ****, **** ******, AZ 86426-6821 *************@*****.***

Management

Leadership ~ Sales/Labor Forecasting ~ Restaurant Management ~ Personnel Scheduling ~ Payroll

Has the ability to handle all administrative requirements that are needed in managing any business establishment. Has been a great manager of people.

KEY TRANSFERABLE SKILLS

Experienced Manager of People

Logistics Manager

Coordination

Team Leadership

Dedicated Team Player

General Computer Expertise

MS Word

MS Excel

MS Windows

MS PowerPoint

Adobe Acrobat

EMPLOYMENT BACKGROUND AND ACCOMPLISHMENTS

Popeyes Louisiana Kitchen, Inc. – Bullhead City, AZ 08/2022 to 10/2023

Assistant General Manager/General Manager

Manage daily operations; maintain daily business reports; training and mentoring team members to master each position. Daily coaching on daily business needs and volumes deposit ($10K or more). Handle payroll, inventory, and vendors. managing crew opening and closing of store, managing P&L daily business reports keeping track of daily business performances.

Edgewater Casino Resort (Golden Entertainment) - Laughlin, NV 07/2020 to 06/2022

Restaurant Manager

·Stockman’s Steakhouse (07/2020 to 01/2022)

·Capriotti’s Sandwich Shop (01/2022 to 06/2022)

Responsible for staff management, training, food presentation, customer service, financial schedules as well as for ordering of food and supplies; had authority to compensate customers for any inconvenience experienced. Provided required training to staff as to serving customers.

Colorado Belle Hotel & Casino Resort – Laughlin, NV 06/2019 to 05/2020

Assistant Manager – Pints Brewery &. Load Dock Bar & Grill buffet

Responsible for preparing employee schedules; ordering stock; managing staff including servers & bus boys and other restaurant staff; had authority to compensate customers for any inconvenience experienced. Provided required training to staff as to serving customers.

Taco Bell® - Bullhead City, AZ 01/2019 to 05/2019

Restaurant General Manager

Sales forecasting, labor forecasting, scheduling, food orders, manage approximately 15 workers. Conduct inventory and make money deposit. Control food costs, labor costs and overhead costs. Work 50+ hours per week. Customer service, train employees, hiring and dismissing employees.

EDUCATION

1992 - Grapevine High School - Grapevine, TX - Diploma

Contact this candidate