Sandra D. Wright

**** ****** *****

St Louis, Missouri 63136

314-***-****

ad0c9h@r.postjobfree.com

ad0c9h@r.postjobfree.com * linkedin.com/in/sandra-wright

SUMMARY:

The opportunity to utilizes various techniques and identify company strategies for positive corporate goals. Skilled with the ability to organize a daily procedure related to the position requirement and organization objective.

QUALIFICATION/SKILLS:

Entrepreneur Business Development-1996 to present

Administration and Management Skills-2000 Business Development and Consulting-2004

HealthCare Professional and Billing Auditor-2003/2010 Projection and Program Operational Manager-2003

Quality Assurance Overseer/Marketing /Managing-2003 Tax Preparer and Financial Specialist-2000

Web-Procurement- State of Missouri Contractual -2014 Sales and Retail General Manager-2008

The Notlen Group- Property Management-2017 HVAC/ OSHA Training

Personal Strengths and Interests: Entrepreneurship/ Program Director Assistant, Business Development Consultant, Special Event Planner/Responsible for gathering reporting data from a diverse set of tools across regional and organization with program and development interested. Skilled in planning and development with organization and management skills. The ability to, maintain a professional level with, diverse organizations and management teams. Personally develop strong, long-term relationships and referrals with senior management at associated companies.

Education and Training: Skilled on various software- RE/JIS OSHA Education Center Training, Fieldglass, WellPoint, BETA, Siebel,, Microsoft Word, Excel, PowerPoint, Outlook, Quickbook. Ace, Meditak, EDI Electronic Data Interchange, ICD coding systems, 10-Key calculation and more.

Sumner High School Diploma Granted 1975-1979

Missouri Department of Mental Health in MATRIX TRAINING Certification Granted 2007-2010

Jefferson City, Missouri 65102

State Provider Certification Granted Certificated Granted 2000-2004

Jefferson City, Missouri 65102

Bachelor of Business Administration January 2009- continuing

Harris Stowe State University St Louis, Missouri 63108

License Tax Service 0ctober 2002 –present

St Louis, Missouri

St Louis International Disadvantage Certification June 2018 to July 2020

DBE/ACDBE WBE/MBE- Certificate

License Notary Public January 2018-January 2023

MSW Residential-Commercial Cleaning Services, LLC January 2010-current

Executive/ Manager Florissant, Missouri 63034

Own and operated cleaning services to residential and commercial businesses. Maintain day to day operations; team building technique. Operational Manager create and develop contracts and subcontractors duties by compiling a profile of each prepared a site visit report, scheduling, shipping and receiving support. All Administrative and general office duty on bookkeeping, accounting, marketing, sales and company budgeting plan. Project Manager of all positions which support the operation and team development. Maintain, develop contracts standard, proofreading, and benefit analyst with continuous improvement for the client. To continue to assist consumer’s in maintaining their environment and projects. Business training technique through various minority business association. Contract proposal and creativity with management skills. Establish a residential rental relationship with various agencies in the general population. Daily business relationship and communication regarding janitorial and maintenance project (small/large). Must have ability to reason and apply common-sense understanding to situations encountered. Ability to process routine daily functions while being able to resolve sensitive issues and complex assignments utilizing above average critical thinking skills. DBE/M/WBE Certified. Calendar pro and communication skills.

Z & L Wrecking Company – Administrative/Lead Secretary Dec 2017- March 2020

St Louis, Missouri 63147

Oversees company daily function and establish a customer service relationship with various agencies in the general population. Daily business relationship and communication regarding project demolition (small/large). Have the ability to reason and apply common-sense understanding to situations encountered. Ability to bid and contract estimate process routine daily functions while being able to resolve sensitive issues and complex assignments utilizing above average critical thinking skills. Responsibility of all office duties, general intake of demolition contract estimate for small to large companies, training job activity for staff, create daily production and develop forms, scheduling of appointments with clientele, training presentation, daily general office duties, supply orders/ inventory, answer calls, via emails, outbound/inbound phone system. Affiliation with St Louis City Permit/St Louis County bidding office,RFP, MSD, NDR, and OSHA training for various companies and more. Addresses/Corrects complex customer service, data entry, scanning, and film issues. Monitors call center operations ensuring optimal service performance. Coordinates with unit supervisors to prepare call center work schedule. Maintains and reports regularly on statistics of daily operations. Performs related work as required.

Calendar pro and communication skills

Home Depot- Appliances Specialist October 2017 to Present Jan 2018

Ferguson, Missouri 63136

Establish a customer services relationship with the general population. Greet home owners, contractors and the general population for services and customer needs. Responsible for data input of quotes, sales and scheduling appointment on measurement of home and business repairs with quotes on installation plans and customers’ orders. Create and develop measure plans and daily purchases. Order by Home Depot direct and create general sales invoices and provide quotes on installation for bathrooms, kitchens, storage units, home internal/external supplies, roofing and other residential and commercial needs. Freight, weight and shipping knowledge.

State of Missouri-Normandy Police Department/Clerical- Data Entry Management Dec 2016 to Aug 2017

Normandy, Missouri 63121

Responsible input data on defendants by community violation, charges, traffic, property, drugs and other violations. Applying warrant status and court cost with fines. Establish multiples software with RE/ JIS Criminal Justice System training. Apply violation by State ordinance codes. State audit with customer services relationship and staff interactions. Preparing daily court dockets and updates for 4 area municipalities for court. Organization skills, typing, 10-key skilled, data entry, attention to detail, confidentiality, thoroughness of strategy, production, decision making, independence, analyzing information and structure of following tasks. Various system training.

Anthem BC/BS Administrative Sales Assistant September 2016 to Dec. 2016

St Louis, Missouri 63103

Responsible for general administrative support to Group or Individual sales force (i.e., typing, filing, faxing, and mailing, spreadsheets). Major Job Duties and Responsibilities: Types, files, faxes, provides phone support and processes mail. Prepares and logs proposals. Maintains supplies, marketing, and researches and resolves routine sales, claims and benefit issues. Assembles and distributes open enrollment packets. Gathers inputs and tracks sales data. Generates sales reports performs other duties as assigned. Proficient oral and written communication skills, account receivable required and keyboard proficiency and proficiency with basic PC office software Microsoft Excel, Microsoft Office, Microsoft Outlook. General Business Skills skill sets, experiences, or methodologies (technical or otherwise):

Assist Field Sales team with telephone calls, marketing materials distribution and product application entry. Other duties as assigned will utilize proprietary software. Previous excel experience a plus, someone who can multitask; organized with great phone skills also a plus. A patient person who has a great attendance record previous Medicare Advantage experience with weight and shipping experience.

New Beginning C-Star- Case Manager Specialist Sept 2015 to January 2016

St Louis, Missouri 63115

Maintain a daily report of the clientele reports through the Department of Correction for women structure for a daily community and transportation needs. Administered monitor insurance claim and assist Missouri Department of Correction for Women in community function. Life skills coordinator and address all medical billing and coding, EOB’s, UB claims Medicaid and Medicare and health issues bases. Maintain and developed treatment plan and assessment. Management and organize skills to carry out the daily responsibility of company production and new projects. Claim processor, staff training, and monthly reports.

Schnuck Inc.- Customer Services – Cashier March 2019-present

Establish a customer services relationship with the general population. Greet home owners, contractors and the general population for services and customer needs. Responsible for data input of quotes, sales and scheduling on measurement of home and business needs with quotes on plans and customers’ orders. Create and develop measure plans and daily purchases. Order by direct and create general sales invoices and provide quotes on installation for bathrooms, kitchens, storage units, home internal/external supplies, food and other residential and commercial needs. Freight, weight and shipping knowledge.

Z & L Wrecking Company – Administrative/Lead Secretary Dec 2017- March 2020

St Louis, Missouri 63147

Oversees company daily function and establish a customer service relationship with various agencies in the general population. Daily business relationship and communication regarding project demolition (small/large). Have the ability to reason and apply common-sense understanding to situations encountered. Ability to bid and contract estimate process routine daily functions while being able to resolve sensitive issues and complex assignments utilizing above average critical thinking skills. Responsibility of all office duties, general intake of demolition contract estimate for small to large companies, training job activity for staff, create daily production and develop forms, scheduling of appointments with clientele, training presentation, daily general office duties, supply orders/ inventory, answer calls, via emails, outbound/inbound phone system. Affiliation with St Louis City Permit/St Louis County bidding office,RFP, MSD, NDR, and OSHA training for various companies and more. Addresses/Corrects complex customer service, data entry, scanning, and film issues. Monitors call center operations ensuring optimal service performance. Coordinates with unit supervisors to prepare call center work schedule. Maintains and reports regularly on statistics of daily operations. Performs related work as required. Calendar pro and communication skills

Apex Financial Services/ Wells Fargo Services- Tax Financial Specialist September 2014-April2015

St Louis, Missouri 63106

Established a customer services relationship with various Brokers’ and License CPA’s to meet customer objectives regarding IRA’s and 1099 issues through the IRS. Assist and establish a repo to finalize basis issue regarding taxes, beneficiaries, real estates, death certificates and IRA’s accounts. Escalated support by forward to designated areas to resolved issues. Organization skills, typing, account receivables with 10-key skilled, data entry, attention to detail, confidentiality, thoroughness of strategy, production, decision making, independence, analyzing information and structure of following tasks. Various system training.

First Capital Courier- Crown Service-Administration Assistant / Clerk I March 2015 – Sept 2015

St Charles, Missouri 63301

Established a customer services relationship with various companies to place orders for courier services, with orders for various car, cargo van and truck drivers in and out of state. Retain distribution of supplies by transportation, in the metropolitan areas. Knowledge of freight, weight and shipping daily products. Daily data entry input, account management, computer skills, Microsoft, Word, Excel, and maintaining various software skills. Excellent communication skills and typing, answer incoming/outgoing calls with a 9 /2014 line phone system. Create invoices, daily freight charges from merchant, marketing reports and generate monthly report. Organization skills, typing, 10-key skilled, data entry, attention to detail, confidentiality, thoroughness of strategy, production, decision making, independence, analyzing information and structure of following tasks. Various system training.

Yes Tax Services Incorporation-Store Manager December 2014 – April 2015

Dellwood, Missouri 63137

Managed and license from the Internal Revenue Service, with daily function of being a tax preparer. Daily report, develop and conducted clients filing status. Completed and maintained filing status on single, MFS, MFJ, HOH, with all other filing status, transmitted return to IRS, accounting clerk, and with Amended returns if necessary, and circuit breaker taxes. Organization skills, typing, 10-key skilled, data entry, attention to detail, confidentiality, thoroughness of strategy, production, decision making, independence, analyzing information and structure of following tasks. Various system training.

Comfort Inn – Night Auditor/Front Desk Clerk November 2014-Feb. 2015

Hazelwood, Missouri 63031

Established a customer services relationship with the general population, by reservation for incoming clients with room’s service, reservation and for departure clients. Night reports on reconciliation statistic, departure report, in-house report, inventory and shipping and received orders. Daily accounting preparation for morning shift with detail procedures. Certification of company software and addition program training. Daily room count, intake/departure of guest, cash on hand, credit card process and daily reports. Organization skills, typing, 10-key skilled, data entry, attention to detail, confidentiality, thoroughness of strategy, production, decision making, independence, analyzing information and structure of following tasks.

Titlemax Finance Incorporation- Store Manager September 2013 to Dec. 2014

Berkeley, Missouri 63134

Established a customer service relationship with the general population in processing loan application. Marketing experience with adverse companies in the community. Training of new staff and developing plans of action for potential growth in the company. Maintain customer satisfaction with excellent service and orderly upkeep of the company establishment. Accounting clerk, auction sales, marketing, mailing, checking processing, shipping and receiving daily. Supervised staff and increase GM sales from 20% to 50% in a 6 months frame. Organization skills, typing, 10-key skilled, data entry, attention to detail, confidentiality, thoroughness of strategy, production, decision making, independence, analyzing information and structure of following tasks. Various system training.

New Beginning C-Star Chemical Dependency Treatment Center: March 2002- October 2010

Senior Quality Assurance Officer/ Lead Case Manager Supervisor St Louis, Missouri 63115

Assistant to the CEO and Sr. Program Directors to overseer of staff and clients and collective revenue. Conducted quarterly State auditor and handle day to day operations and billing. Maintain the company by developing with the state rules and regulation, board meeting with management duties. Secretary and clerical duties, staff scheduling, daily reports, general office duties, generate and monitored censor report and charting. Administered monitor insurance claim and assist Missouri Department of Correction for Women in community function. Life skills coordinator and address all medical billing and coding, EOB’s, UB claims Medicaid and Medicare and health issues bases. Maintain and developed treatment plan and assessment. Management and organize skills to carry out the daily responsibility of company production and new projects. Claim processor, staff training, and monthly reports. Organization skills, typing, 10-key skilled, data entry, attention to detail, confidentiality, thoroughness of strategy, production, decision making, independence, analyzing information and structure of following tasks. Excellent computer skills and good working relationships across various functions and engineering disciplines is essential. Freight, weight and shipping knowledge.

Professional Affiliation:

Missouri Who’s Who Professional Executive Women Association

National Professional Women Association

State of Missouri Vendor/Bidder Registration

Emmanuel Temple Church of God Women Auxiliary

Small Business Association

CDPC Accounting Services Inc. –Church Tax preparer

St Louis Lambert International Business Diversity

REFERENCE: AVAILABLE UPON REQUEST

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