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Solution Consultant

Location:
Charleston, SC
Salary:
Whatever the going rate is for the role.
Posted:
October 14, 2023

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Resume:

Henry Tyler Rihn

301-***-**** ad0c5s@r.postjobfree.com TylerRihn

Education University of Virginia (UVA), Charlottesville, VA – M.S. in Commerce (Business Management) Aug. 2018

Global Immersion Experience (GIE) Courses: International Business Education in India, South Africa, and the UAE.

Ranked #2 “Masters’ in Management” program in the world by The Economist. University of Virginia (UVA), Charlottesville, VA – B.A. in Government, with Distinction May 2017

Graduated in 3-years “with Distinction”, minored in Religion. Cumulative GPA: 3.76 Final

Academic Awards: Dean's List, Order of the Orange Stole, Echols Scholar (Honors' College)

Academically Published: UVA’s Seriatim Journal of American Politics, Fall 2016 Edition for Youngstown: Black Monday and the Changing Nature of American Masculinity. Certifications AWS-Certified Cloud Practitioner Dec 2018

Amazon Web Services (AWS) cloud-computing knowledge certification. Certified Associate in Project Management (CAPM) Jan 2019

PMI ID #: 5641735

Sharp Enterprise Solution Professional Certification—SESP (Gold) Feb 2019

70+ hours of solution marketing and product training of Sharp multifuctional devices. Xerox Global & Channel Sales Partner Certification—Gold Level Feb 2019

60+ hours of solution marketing and product training of Sharp multifuctional devices. Rochester, NY Skills and Qualities

Natural Learner — Experienced in learning novel skills and applying them in a work-environment quickly. Hobbyist Historian.

Analytical Thinker — Highly proficient in Data Analysis, Data QC, & Critical Reading Analysis.

Writing, Oration, Presentation —Comfortable with informative and persuasive presentations to upper-level management. Experienced with PowerPoint and Visio presentations.

“Leader by Example” — I highly value community, effort, and loyalty among my teammates.

Financial Management, Project Management, Sales Management, CRM & ERP software proficiency. Experience with HTML, website curation, and SEO best-practices.

Work Experience Reliable Office Technologies Corporation – Solutions Consultant June 2018 – Mar. 2023 Full-Time: > 40 Hours/Week 211 S. Jefferson Street, Frederick, MD 21784

Multi-faceted management role at 30-year-old family-owned small business.

Management – Consistently demonstrated company core values of hard work, proficiency, customer service, commitment to the firm, and delivering value to our customers. o Oversaw technical staff and provided performance feedback. Advised senior management on daily operations, status updates, progress, and capabilities of the company. o Adept at managing partnered lessor relationships and preparing contractual agreements for proposed solutions.

Sales – Managed the full sales-cycle from prospecting/sourcing, discovery of technical requirements of client, demoing, cost negotiation, proposal presentation, cost negotiation, contract drafting, to closing. o Leveraged existing partners to acquire new customers and accelerate adoption and revenue growth for products and services. Regularly exceeded sales quota of $40,000/Month in revenue. 2021 yearly revenue quota exceeded by 120%. o Daily use of Salesforce for client pipeline/activity and ERP software e-Automate for business financial management. o Managed both a team and personal pipeline of existing accounts and new business. o Experienced in client management and executive-level reporting for small and medium-sized businesses. o Consulted with prospects and clients on equipment and software solutions based on their business workflow and financial requirements. Managed current client accounts with ongoing guidance. o Responsible for full life cycle of contract management, from solicitation and drafting to final termination. o Routinely influenced bid specifications and responded to Government RFQ’s/RFP’s while satisfying procurement requirements. Experience utilizing pre-bid cooperative purchasing agreements (i.e. NJPA, Sourcewell).

Financial/Analytical – Daily experience with formulating budgets, cost-benefit analysis, database management and QC, and executing profitability analysis of the company down to individual equipment leases and services agreements. o Experienced in data manipulation and financial accounting via Microsoft Excel. o Analyzed and recommended cost-cutting solutions based on ERP E-Automate data analysis to drive higher company bottom-line income. Keen ability to recognized and analyze problems, conduct research, and summarize results.

Project Management – Scheduled and oversaw product installations, gathered input from relevant stakeholders, developed project schedules, prioritized action Items, and aligned scope expectations within cost and time constraints. o Experienced drafting project deadlines, and determining resource and personnel requirements. o Experienced using Monday.com and Trello project management software.

Marketing – Curated company website content via CMS-environment WordPress. Utilized SEO best-practices in writing native content to increase search traffic.

o Increased net traffic to website by 120% from 2020 to 2021, while decreasing overall bounce rate.

Acquisitions & Mergers – Company sold 8/30/22; Assisted in the management of “unwinding” outstanding business obligations for the company (e.g., closing vendor accounts, managing accounts payable/receivable to net zero, etc.). MakerDAO (Cryptocurrency DAO) - GovAlpha (GOV-001) Core Unit Contributor March 2022 – Dec. 2022 Part-Time < 20 Hours/Week Remote (Decentralized)

MakerDAO member. Organization responsible for the continuation, upkeep, and growth of the Maker Protocol. 115 members overseeing a protocol holding approximately $2 Billion in value. Responsible for drafting, organizing, and implementing token-holder votes on changes to the Protocol (Maker Improvement Proposals, “MIPs”). Owned shareholder relations tasks. Daily use of open-source hosting platform GitHub to update protocol front-end.

Managed ongoing, self-published, tracker via Google Sheets for analyzing progress, key metrics, and milestones related to Protocol voting history and implementation. Ensured 100% shareholder-voter accountability. House Foreign Affairs Committee (HFAC), Majority Office – Press Intern June – Aug. 2015 Unpaid, Full-Time 40 Hours/Week 45 Independence Ave. SW, Washington, DC 20515

Drafted social media content for HFAC Office. Proofread Press-Releases from Chairman prior to distribution. Drafted daily memoranda regarding news-coverage of Chairman/Committee for internal staff use.

Collected, mapped, and analyzed for political-significance geographic-based data on Russian military exercises in the former-Soviet states; particularly surrounding Ukraine’s Donbass region 2008-2015.

Orchestrated policy-meeting between high-level officials and HFAC’s Russia-Affairs lead (Doug Seay) in semi-official capacity.



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