Rachel Galarza

**** ****** ****** **

Las Cruces, NM 88007

Phone: 575-***-****

Email: ad0c3h@r.postjobfree.com

OBJECTIVE: Seeking professional employment that allows extensive contact with the public, requires motivation, and hard work along with enthusiastic customer relations. SUMMARY: I'm an energetic self-starter, as well as creative and versatile, with lots of experience in sales and customer service. Exceptionally skilled at managing and building effective, productive working relationships with clients and team members. Seeking professional employment that allows extensive contact with the public.

SKILLS AND ACCOMPLISHMENTS

Conseco Health Insurance Company (Insurance Agent/ Sales Manager) Promoted from sales representative within 1 year of employment with the company to sales manager responsible for opening and re servicing new business in 3 states. Recruited, trained, and managed sales staff. Developed marketing strategy, prepared sales projections, and established quotas.

Within the 1st year of management each of my sales reps produced 70% more in annual sales than company expected goals.

Hotel Manager

Responsible for the daily operations of the hotel and scheduling of shifts for the employees. Made sure all the guest remained happy and built great customer relations with them. Kept track of inventory and housekeeping supplies. Worked with the computer system and completing the daily deposit. Credit Watch Services (Collector)

Collector for all types of businesses.

Processed checks and credit card payments by phone. Customer Service for hospitals.

Interacted with the patients; helped them with the filing of their insurance. Set up individually feasible payment plans for clients. Followed up with patients, clients, attorneys, and insurance when applicable. Coronado Finance (Loan Officer)

Assessed clients for the accessibility and validity of receiving certain loans, checked credit scores, and completed background checks.

Communicated with customers to ensure the proper exploration of options and the viable rates available based on financial status.

Processed and organized loan files and documentation Negotiate payment arrangements with customers who had delinquent loans Ensured all loan applicants provided required information and supporting documentation. Developed client relationships and a strong referral base. Desert Gardens Yes communities (Sales and Leasing) Meet with prospective renters/ buyers and take them on tours of the homes that interest them. Interview clients to determine their precise wants, needs, budgets and geographic limitations Organize and oversee open houses

Advise clients about mortgage options and help them fill out the requisite paperwork to expedite the home buying process

Represent a company who own multiple properties and need to keep a consistent occupation rate

Attend closing dates and provide support for clients Prepare and execute leases and closing contracts in accordance with our property standards and regulations

Conduct credit checks and other background tasks to qualify potential renters Possess cash management skills and the ability to supervise the financial function to stay within budget each month

Ability to work long hours beyond the four corners of the office to be successful and ensure the success of the company

Follow up with prospective renters

The ability to work under pressure reliably

Red Cliff Homes (Customer service manager/ Sales)

Communicate recommended products and services needed Well-rounded knowledge of New Home Sales & Construction process Master company knowledge, products, services delivery model Evaluate customers’ needs, make recommendations with the highest level of integrity Complete Cardone U Training daily and attend weekly sales meetings in the office Maintain contact with customers throughout the sales process to ensure the delivery of information and any additional authorizations

Process purchase and sales contracts, agreements, and other associated paperwork Maintain professional demeanor and appearance at all times Competitive mindset to WIN, while maintaining a team-oriented attitude Effectively communicate in English with team members, management, and customers in both verbal and written format

Ability to read and interpret documents such as safety manuals, procedure manuals, purchase and sale agreements and related documents

Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form Ability to maintain positive attitude while working in a fast-paced environment Remarkable consultative sales ability, while providing excellent customer service Licenses and Certifications:

Life and Health insurance license

Property and Casualty Insurance license

EMT B certification

PROFESSIONAL HISTORY

2000-2007 Conseco Health Insurance Co. Las Cruces, NM 2007-2009 Rose City Hotel Tyler, Tx

2009-2012 Collect Rite Las Cruces, NM

2012-2016 Stay at home mom

2016-2017 Coronado Finance Las Cruces, NM

2017-2020 Desert Gardens Yes Communities Las Cruces, NM 2020-2022 Red Cliff Homes Las Cruces, NM

REFERENCES

Irene Hinojosa 575-***-****

Richard Lucero 915-***-****

Mikey Tongo-Woodruff 707-***-****

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