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Customer Service Entry Level

Location:
Odessa, TX
Salary:
$20.00
Posted:
October 13, 2023

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Resume:

JENNIFER RODRIGUEZDRIGUEZ

Odessa, TX ***** * 432-***-**** * ad0c3f@r.postjobfree.com

Professional Summary

Dedicated Clerk with 10 years of experience in Government offices. Superb attention to detail and multitasking talents.

Seasoned collaborator experienced in meeting needs, improving processes, and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision. Professional and knowledgeable office clerk offering several years of experience in administrative support and customer service. Highly efficient planning, problem-solving, and communication skills. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Skills

Inquiry Requests

Employee Timesheet Processing

Prioritizing Effectively

POS Transactions

Government Forms

Workflow Processes

Serve Customer Needs

Correspondence Typing

Data Integrity

Appointment Scheduling

Data Tabulation

Database Administration

Verbal and Written Communication

Microsoft Office

Taking Direction

Meeting Support

Providing Feedback

Word Processing

Data Communications

Data Recording

Administrative and Clerical Support

Customer Follow-Up

Document Typing and Formatting

Sales Forecasting

Calendar Coordination

Documentation and Recordkeeping

User Experience

Update Records

Correspondence Preparation

Administrative Arrangements

Patient Profiles

Patient Rights

Verifying Data Accuracy

Database Entry

Advanced Excel Spreadsheet Functions

Corrective Actions

Basic Bookkeeping

Outgoing Mail Preparation

Information Assistance

Document Meetings

Spreadsheet Development

Call Transfers

Record Sorting and Filing

Printing Materials

Professional Correspondence

Customer Support Needs Assessment

Information Security

File and Database Management

Data Entry and 10-Key

Administrative Leadership

Information Processing

Work History

Administrative Clerk 12/2012 to 06/2022

Ector County Appraisal District – 1301 E 8th St, Odessa, Tx. 79761

Entered data into system and updated customer contacts with information to keep records current.

Created and updated records and files to maintain document compliance.

Created welcoming environment for customer by greeting and assisting, as well as quickly responding to customer inquiries and needs.

Input data and processed system change to generate accurate reports.

Answered multi-line phone system and transferred callers to appropriate department or staff member.

Balanced multiple roles to accomplish diverse tasks and make larger impact to organization.

Created and updated physical records and digital files to maintain current, accurate, and compliant documentation.

Communicated with customers via phone and email to confirm deliveries and respond to inquiries.

Coordinated and maintained impressive office organization to keep facilities efficient, organized, and professional.

Utilized productivity tools to complete tasks and improve performance.

Sorted, opened, and routed mail and deliveries to meet business requirements.

Proofread and edited professional documents to fix errors.

Composed inter-office correspondence and provided product and service information to customers.

Conducted research to assist with routine tasks and special projects.

Leveraged individual strengths of staff members to increase productivity and accomplish daily tasks.

Engaged with customers online and attended in-person networking events to drive traffic and increase sales.

Identified communication channels to set roadmap to distribute information.

Education

High School Diploma

Roosevelt High School – Lubbock, TX 05/2002



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