Sabrina Alexander

Contact: - 469-***-****

Residential address: Appt. 13108, 4900, Windhaven Pkwy, the Colony, Texas 75056. E-Mail : ad0c3e@r.postjobfree.com

Objective:

Dedicated and technically skilled business professional with a versatile skill set developed through experience as an Office Manager/ Food safety Manager, Administrator, and Customer Services Professional.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven

to increase efficiency, customer satisfaction and the bottom line.

Offer advanced computer skills in MS Office Suite and other applications/systems.

Summary:

Over seven years’ experience as an office manager, with punctuality and accuracy as key abilities for performing efficiently in this role. Qualified with key skills as follows:

Key Skills

Office Management

Teambuilding & Supervision

Food Safety and hygiene

Report & Document Preparation

Spreadsheet & Database Creation

Records Management

Meeting & Event Planning

Profile:

Highly versed in implementing marketing strategies to enhance business.

Excellent job related competencies e.g. selling skills, interpersonal skills, multitasking ability, and a team player.

Eager to work in an innovative & challenging environment

A habit to accomplish assigned objectives

Highly skilled in leading team & managing affairs.

Highly organized and systematic in approach with strong leadership qualities.

Excellent communication and interpersonal skills.

Hardworking, people oriented and sensitive of customer’s needs.

Versatile and resourceful, adapts easily to new environment and requirement.

Well rounded, personable and result oriented.

Monitoring prerequisite program standards, monitoring safe food handling practices, maintaining appropriate records, and training workers.

Trainings Attained:

PIC Level 3 Training from Dubai Municipality

HACCP Awareness Training from Dubai Municipality

Basic Food Hygiene Training from Dubai Municipality

Flight Services from IATA

Professional Experience:

Dawn News Karachi Pakistan

Content Writer (November 2021 to June 2023)

• Completing writing projects, meeting deadlines and following content requirements in terms of style and project specifications

• Revising content whenever customers or clients request changes

• Helping create style guides or suggesting changes to ensure content is consistent and clear

• Working with customers to define their content needs

• Conducting research on any given topic

• Optimizing articles for SEO and accessibility

• Writing engaging content for blogs, ebooks, case studies, video scripts, infographics and other assets

• Identifying gaps in content and recommending new topics

• Editing content to ensure voice, grammar and style is on point

• Creating and scheduling posts for multiple social media channels

• Staying up to date on industry trends to support content development

• Distilling complex concepts and language into content that is easily understood

• Working closely with internal stakeholders to ensure alignment and consistency in messaging, branding and style

• Managing and completing work on time for multiple content writing projects

• Working with content strategists to build editorial Calenders

Natural Way Snacks LLC

Office Manager / Food Safety Manager (May 2012 to April 2019 )

Responsibilities:-

Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.

Decreased office expenditures 15% by implementing needed controls on stock/supplies and standardizing ordering procedures.

Provide reports and relevant information to the organization’s top management on the effectiveness and suitability of the food safety management system

Assigned and regulated clerical/secretarial functions – Delegated work responsibilities among the office personnel.

Designed filing systems and arranged the procedures for maintaining records – Maintained the office budget and secured the personnel files.

Supervised the supply of office equipment, health and safety policies, and customer service

Making Invoices, LPO’s and delivery Orders for the Products

using content management systems to maintain and update websites and internal databases

liaising with staff in other departments and with external contacts

Attends to local authorities for represent companies business License/ permits application and renewal like Economic Department, Trade and Chamber of Commerce

Represents the company in Immigration & Labor Department for processing and obtaining related documents as per rules and regulations; labor approval, entry permit, employment visa, labor card, labor contract, residence visa, etc

ABQ Alwardah General Trading LLC

Administrator (June 2009 till May 15 2012)

Responsibilities:-

Managed accounts payable, accounts receivable, and payroll.

Generated budgets and forecasts on a quarterly basis and presented to the management team.

Reported on variances in quarterly costing reports.

Administered online banking functions.

Managed payroll function for 40 Employees.

Monitored and recorded company expenses.

Working with Senior Management:

Presented financial and work status to the senior management – Took a key role in organization’s policies and decisions.

Involved in managing strategies for employees’ professional development.

Staff management:

Evaluated the employee appraisals and annual performance review – Held management meetings to review staff performance and played a crucial role in promotions.

Trained the newcomers regarding office procedures and policies – Managed/conducted the professional training programs for the organization’s employees.

Cinnovation Group Dubai

Office Administrator (June 2006 to May 2009)

Responsibilities:-

Served as Office Administrator to the management team, handled a busy phone system, functioned as primary liaison to customers and ensured a consistently positive customer experience.

Results:

Created automated daily stats report that reduced inaccuracies and provided management with an important decision-making tool.

Quickly became a trusted assistant to the company president, executive staff and office manager and earned a reputation for maintaining a positive attitude and producing high-quality work.

Standard Chartered Bank

Customer Services Professional (Feb 2001 to May 2006)

Responsibilities:

Provide fast and friendly service to customers at one point.

Cheque and Demand Draft Clearance and update in the system.

Maintain customer’s accounts, investigate complaints and queries.

Consult with customers about their product or service needs or their wants.

Analyze what the customer says they want and need then tailor it to what Financial offers.

Troubleshoot products and services to best fit their needs and expectations.

Receive customer calls of requests for products and services.

Academic Credentials:

Bachelor's Degree : Accountancy, Economics, Industrial and Production Management and Business

Communication

Technical Education

Microsoft Office: Excel, Word, PowerPoint and Outlook Mail and Scheduling Calendars

ERP 8 and SAP

Personal

D.O. Birth December 02, 1979

Religion Christian

Languages English, Hindi & Urdu

Visa Status Employment Transferable

Reference

References will be furnished upon Request.

Contact this candidate