MATT NOSLER

** ******** ****

Little Rock AR **211

501-***-**** ad0c2m@r.postjobfree.com

People Development / Facilities Management / Financial Analysis / P & L Management / Forecasting and Planning / Performance Improvement / Business Development /Customer Relationship Management / Process Improvement / Franchise Operations / Operations Management / Performance Metrics / Retail Operations / Recruiting & Training / Manager Business Process Development / Policy Process Development / Multi-Site Operations / Budgets / Sales Management

Accomplishments in leading B2C organizations to record levels of sales and profits. Multi-industry experience includes fast food, pet supplies and Retail. Successful in startup and turnaround situations. Frequently promoted and selected to lead critical projects and programs. Highlights…

Cut costs, boosted profits, and drove satisfaction to peak level for the provider of health care services.

Increased sales 40% for a two-location pet supply franchise

Earned President's Award for Top 1% in the company as a McDonalds Regional Manager

Education: Bachelor of Arts, Business Management, HU, 2005

Certifications: SERV Safe, Food Handlers Permit, Lean Supply Chain & Logistic Management, Certified Business Consultant

Work History

Operations Manager

Amazon

10/2021 – current

Lead and developed a team of salaried and hourly talent. I was responsible for engaging my team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, I provided my team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. I also played a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location. My key job responsibilities * Support, mentor, and motivate my salaried managers and hourly workforce * Lead large-scope projects with site and regional impact * Built and executed productivity plans through forecast reviews, determined productivity requirements, and partnered with other Leaders to load balance * Managed safety, quality, productivity, and customer delivery promises * Collaborated with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.

Regional Director

Goodwill Industries

01/2020 - 10/2020

Responsible for overseeing all aspects of retail performance and operations of 13 assigned stores as well as ensuring brand, community and people operating standards are executed across assigned stores. Participate in developing annual financial, strategic, and operational plans for the team, managing execution, measuring, and delivering results. Builds, Inspires, and leads a team of Managers in achieving daily operational excellence. Work cross functionally with all departments to ensure store needs are being met and stores have what they need to execute. Led team that found new POS vendor for 35 locations. Helped secure new locations and worked through lease negotiations. Proudly deliver on Goodwill’s Mission.

Operating Partner

Pet Supplies Plus

04/2015 – 01/2020

As part of the start-up team, established and implemented internal policies and to ensure activities are performed consistent with the established business plan and goals – earning Top 10 power ranking in the company. Successfully managed 8 managers and 30 rank and file direct reports throughout regional operations. Established rapport with colleagues with only 30% turnover in 2 years.

Grew sales 40% over the previous year. First-line management was not communicating corporate metrics daily. Provided consulting, leadership, and guidance on what metrics needed to be communicated to the team and what their responsibilities were. Made employees feel like stakeholders.

Drove performance from the bottom to the top. Store’s performance metrics as measured by PSP were in the bottom 1/3 of 450 stores. Established internal policies and procedures and implemented changes to ensure store associates activities were performed consistent with the newly established business plan and goals. Led stores to become one of the top ten corporate in metrics ranking. Built a viable business and sold shares to partner.

Bloated inventories tied up working capital Pet Supplies Plus-Rogers. I developed and implemented a three-part plan to tackle this problem head-on, installing new controls and selling off excess goods. My team and I succeeded in reducing inventories by nearly 25% and saved more than $ 100,000 in the first year of implementation.

Regional Manager/Owner Operator McDonalds 03/1999 – 11/2016

Provided leadership development and coaching to managers as well as management consultation services relative to HR (94% internal employee scores) – earning President's Award for Top 1% in the company.

Successfully managed and monitored monthly profit and loss statements. Provided change analysis for growth revenue outcome (32.5% gross profit). Exceeded management goals and sustained top line sales with 4% sales growth every year. Led in processing/managing of Accounts Payable and Accounts Receivable.

Managed recruitment and staffing. Provided leadership in performance management and improvement.

Experienced in balancing the needs of both internal and external stakeholders (team members, guests, and managers) – driving initiatives to achieve those goals within the financial objectives of the business.

Provided management for employee compensation and benefits administration. All managers received bonus for exceeding expectations. Worked with the operations team to monitor and improve operations.

Developed as a management leader by using a collaborative style, superior leadership skills, and clear communications to gain consensus and respect in the company for restaurant management of franchises.

Established extremely lofty standards in terms of food and service quality and extremely low tolerance for sub-par performance. Led in all aspects of continuous operational improvement with a bias for action.

Keywords

Vendors / Conflict Management / Cost Controls / Compliance / Finance / Financial Modeling / Retail / Administration Budget Oversight / Microsoft Excel / Accounting / Distribution / Counsel / Strategic Planning / Strategic Direction / Regulatory Requirements / Cost Control / Testing / Reporting / Legal / Negotiation / Insured Policies / Data Analysis / Productive / Flexible / Team Member / Innovative / Management Skills Collaborate / Communications / Encouraging / Administration / Customer Focus / Vision / Business Acumen / Innovation / Wholesaler / Sales / Business Development / Operations Management

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