Sidel V. Gonzalez

***** ****** ***** ***. ***, Tampa FL 33625

813-***-**** • ad0c1l@r.postjobfree.com

PROFESSIONAL EXPERIENCE

• A solid background in mortgage experience coupled with creative ideas for product applications.

• Fluent in Spanish.

• Strong knowledge with Encompass.

• Strong knowledge with skip-trace software.

• Supervisory and training experience.

• Encompass

• Strong analytical and planning skills.

• Ability to learn quickly, adapt and produce quality work in a fast-paced environment.

• Computer skills include using Microsoft Word, Excel, PowerPoint, Outlook, EDGE, IPortal, and AS400. EMPLOYMENT HISTORY

Bell Bank December 2021 – July 2023. Senior Loan Processor

• New construction home loan application.

• Communication with all parties (loan officer, buyers, realtors, underwriters, and closers) to obtain documentation from closing.

• Order and review appraisals, title, income, assets, insurance and maintain compliance per FHA, VA FHLMC and FNMA guidelines.

• Encompass, Surefire, Mercury Appraisal System, CBC/Factual Data. MDE Home Loans July 2021 – October 2021. Senior Loan Processor

• Single point of contact for new construction home loan applications, from initial application to funding.

• Communication with all parties (loan officer, buyers, realtors, underwriters, and closers) to obtain documentation from closing.

• Order and review appraisals, title, income, assets, insurance and maintain compliance per FHA, VA FHLMC and FNMA guidelines.

• Encompass.

UAMC/Eagle Home Mortgage/Lennar Mortgage March 2016 – April 2021. Senior Loan Processor

• Single point of contact for new construction home loan applications, from initial application to funding.

• Communication with all parties (loan officer, buyers, realtors, underwriters, and closers) to obtain documentation from closing.

• Order and review appraisals, title, income, assets, insurance and maintain compliance per FHA, VA FHLMC and FNMA guidelines.

• Maintain a pipeline of 55 loans and meet or exceed closing goals.

• Encompass, Blitz, Destiny, Blend/Digital Mortgage, and SharePoint. VanDyk Mortgage Corporation July 2015 – January 2016. Senior Loan Processor

• Processed Conventional, FHA, VA, and USDA Loans.

• Delivered a high level of customer service throughout the loan process.

• Processed Mortgage loans approved by an automated system.

• Resolved issues including vesting, appraisal, income/assets, and undisclosed liens.

• Received monthly bonuses based on Production.

Chase March, 2014 – June 2015 Student Loan Collector II

• Collect past due amount on private student loans.

• Perform skip-trace assignments.

• Provide suggestions and solutions to customers on how to meet their obligations.

• Negotiates payments arrangements.

• Strong Knowledge of FDCPA Regulatory Rules.

•Determine if the customer is eligible for an in-school deferment or forbearance. Bank of America Home Loans July 2012-November 2013 Home Services Specialist II

• Processed Mortgage loans approved by an Underwriter or an automated system.

• Delivered a high level of customer service throughout the loan process.

• Resolved issues including vesting, appraisal, income/assets, and undisclosed liens.

• Received SASE (Signing Authority and Self Enhancement) Approver Level 1.

• Obtained credit authority to underwrite conforming W2 income and assets.

• Cleared conditions, signed off on final approval and submitted loans for closing.

• Received monthly bonuses based on Production, Quality Control, and Customer Satisfaction. EDUCATION

Chippewa Valley Technical College, WI

Computer Information System, 1997

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