Post Job Free

Resume

Sign in

Customer Service General Manager

Location:
Fort Worth, TX
Posted:
October 12, 2023

Contact this candidate

Resume:

KEVIN MEANUS

Irving, TX · 469-***-****

Email · ad0bz9@r.postjobfree.com

EXPERIENCE

FEB 2023 to Present

Loop9 BBQ - Assistant General Manager

Monitor employee and patron activities to ensure food regulations are obeyed. Investigate and resolve complaints regarding food quality, service, or accommodations. Monitor budgets, payroll records, and review financial transactions to ensure that expenditures are authorized. Schedule staff hours, train and assign responsibilities to ensure high quality performance and customer service. Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities. Take dining reservations. Greet customers upon entering the facility. Making sure Bar is well stock. JUNE 2021 to FEB 2023

Cotton Patch -Assistant Cafe Manager

Monitor employee and patron activities to ensure food regulations are obeyed. Investigate and resolve complaints regarding food quality, service, or accommodations. Monitor budgets, payroll records, and review financial transactions to ensure that expenditures are authorized. Schedule staff hours, train and assign responsibilities to ensure high quality performance and customer service. Negotiate and schedule use of facilities or catering services for events such as banquets or receptions. Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities. Take dining reservations.

JUNE 2021

DALLAS COWBOYS MERCHANDISNG – FRISCO, TX

Supervising 15-25 people in the multi floor module. Providing leadership and direction so the staff can execute their job effective and efficient.

JULY 2016 - JUNE 2020

Smokin’ Bones BBQ - OWNER, MANAGER AND OPERATOR

Monitor employee and patron activities to ensure food regulations are obeyed. Investigate and resolve complaints regarding food quality, service, or accommodations. Monitor budgets, payroll records, and review financial transactions to ensure that expenditures are authorized. Schedule staff hours, train and assign responsibilities to ensure high quality performance and customer service. Negotiate and schedule use of facilities or catering services for events such as banquets or receptions. Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities. Take dining reservations. Purchase and pick up all meats and produce from different vendors. Smoked all Meats.

2

JUNE 2013 – JULY 2016

MARKETING MANAGER LA FITNESS – FORT WORTH, TX

NOVEMBER 2011 – APRIL 20213

Assistance General Manger at I-Hop

DFW area and then got transfer to Midland, TX.

SEPTEMBER 2010 – OCTOBER 2011

General Manager Dunkin Donuts

( Preston/635) Dallas

EDUCATION

Le Cordon Bleu

ASSOCIATES DEGREE IN CULUNARY ARTS

September 2008 to January 2010

SKILLS

Culinary experience • Kitchen management • Order picking • Shipping & receiving • Pallet jack Warehouse distribution • Banquet experience • Catering • Packaging • Chef Cooking • Restaurant Experience



Contact this candidate