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Customer Service Certified Nurse

Location:
Wilson, NC, 27893
Salary:
15 and up
Posted:
October 12, 2023

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Resume:

SUZETTE FREELON

*** ******* ****** *.

Wilson, NC 27893-1408

Phone: 252-***-****

Alt Phone:252-***-****

Email: ad0bz5@r.postjobfree.com

Objective

Seeking full-time employment in an environment that offers a greater challenge, to provide quality assistance to customers and outstanding work performance for my employer. A position utilizing my current and past- experience to contribute to the company's growth and objectives, offering stability and opportunities for growth and career advancement.

Ability Summary

Computer Knowledge

CNA/Medication Aide

Receptionist

Office Clerical/Equipment

Tax Preparations

Home Healthcare

Customer Service

Cash Register Operations

Machine Operator

Assembler

Inspection

Quality Control

Employment History

Certified Nurse Aide (CNA)

06/2019 - 08/2019 Higher Heights Inc 806 Tarboro St W, Wilson, NC Assist clients with their daily personal needs and everyday tasks such as bathing and dressing. Administer basic first aid if needed.

Remind clients to take their required medication.

Housekeeping duties; such as laundry, cooking, washing dishes, and vacuuming Provide some basic health-related services, such as checking a client's pulse, temperature, and respiration rate.

Teach self-care skills, such as doing laundry and cooking meals. Keep records of services performed and of clients' conditions and progress. Report changes in clients' conditions to supervisors or case managers. Certified Nurse Aide (CNA)

05/2019 - 07/2019 Curie of Wilson Forrest Hills Rd., Wilson, NC Feed patients who are unable to feed themselves.

Assist patients with walking, exercising, and moving in and out of bed. Explain medical instructions to patients and family members. Bathe, groom, shave, dress, and drape patients to prepare them for surgery, treatment, or examination. Turn and re-position bedridden patients, independently or with assistance, to prevent bedsores. Clean rooms and change linens.

Answer phones and direct visitors throughout the facility. Observe patients' conditions to measure/record food and liquid intake and output. Check the patients vital signs, and report changes to professional staff. Transport patients to treatment units, using a wheelchair or stretcher. Answer patients' call signals.

Lab Technician

11/2018 - 04/2019 Bridgestone (thru Budd Group)

Monitor operations and product quality to ensure that they meet product standards. Inspect materials and remove or discard all products that fail to meet specifications. Pick-up samples and perform basic laboratory testing as needed Maintain, clean and sanitize the laboratory equipment and supplies. Set-up and participate in product evaluations to assure compliance with regulatory requirements. Perform data entry, writing product specifications into the quality control system. Test all materials as assigned per test sheet every hour before shipment. Operates all lab equipment efficiently and safely. Certified Nurse Aide (CNA)

05/2016 - 04/2018 Myles Home Health Agency 210 Nash St S, Wilson, NC Assist clients with their daily personal needs and everyday tasks such as bathing and dressing. Administer basic first aid if needed.

Remind clients to take their required medication.

Housekeeping duties; such as laundry, cooking, washing dishes, and vacuuming Provide some basic health-related services, such as checking a client's pulse, temperature, and respiration rate.

Teach self-care skills, such as doing laundry and cooking meals. Keep records of services performed and of clients' conditions and progress. Report changes in clients' conditions to supervisors or case managers. Assembler/Packer

03/2012 - 06/2016 Smithfield Packing 2401 Wilco Blvd., Wilson, NC Transfer production products from assembly line to other departments. Visually inspect the production products before packaging. Perform quality checks and report any quality issues or equipment defects to the line operator. Communicate required and potential issues that impact scheduling and production to co-workers and manager.

Read and review all work order requirements.

Maintain necessary packaging supplies for the product being produced. Removes finished parts to ensure that the quality and integrity of the product meet specifications. Assemble, close and stack boxes to ensure proper identification to the finished products. Label and pack boxes according to instructions, to ensure accurate quantities are packed and moved to the designated areas.

Completes and maintains records according to production and quality standards. Performs routine maintenance; reports mechanical, electrical or other problems. Performs all duties in a manner that demonstrates the highest level of quality and safety. Set-up and performs operations necessary to monitor and make minor adjustments and repairs to packaging equipment.

Maintain a clean workstation and demonstrate safety in all aspects of the job. Certified Nurse Aide (CNA)

07/2007 - 05/2016 Phillip Healthcare Wilson, NC

Assist clients with their daily personal needs and everyday tasks such as bathing and dressing. Administer basic first aid if needed.

Remind clients to take their required medication.

Housekeeping duties; such as laundry, cooking, washing dishes, and vacuuming Provide some basic health-related services, such as checking a client's pulse, temperature, and respiration rate.

Teach self-care skills, such as doing laundry and cooking meals. Keep records of services performed and of clients' conditions and progress. Report changes in clients' conditions to supervisors or case managers. Tax Preparer

01/2010 - 03/2015 Terence Love

Meet with clients and prepare individual tax returns Excellent customer service skills

Maintain confidentiality and professionalism when handling clients' information Professionally write emails to clients and letters to government agencies Assist office staff to answer phones, greet clients, etc. as needed Completes all related tax forms in accordance with policies, and regulations. Review clients tax forms to ensure sufficient information for completion. Consults tax law reference materials to determine procedures for preparation of tax returns. Answer questions and provide future tax planning to clients. Reviews financial records such as income statements and documentation to determine forms needed to prepare tax returns.

Researches tax related questions and issues, and responds to clients appropriately and within a timely manner.

Resolves client complaints, or refers situations to supervisor (as appropriate) for resolution Audits all tax return forms for accuracy and completeness Print and distribute tax return checks to clients. Lab Technician/Labeler

08/2010 - 04/2014 Alliance One Intl Inc 2400 Stantonsburg Rd SE, Wilson, NC Read and review all work order requirements.

Transfer production products from assembly line to other departments. Completes and maintains records according to production and quality standards. Performs all duties in a manner that demonstrates the highest level of quality and safety. Inspect materials and remove or discard all products that fail to meet specifications. Label the grades of tobacco according to the grade and instructions to ensure accurate quantities are moved to the designated areas.

Use gauges, scales and other measuring equipment to verify quality specifications. Pick-up samples and perform basic laboratory testing as needed. Operate all lab equipment efficiently and safely.

Maintain a clean workstation and demonstrate safety in all aspects of the job. Education History

Issuing Institution Location Degree Received Course of Study Virginia High School Virginia, NC High School Diploma General High School Curriculum Occupational Licenses, Certificates and Training

Certification Title Issuing Organization Completion Date Medication Aide Certified Wilson Fast Track 06/2016 CNA Certified Wilson Fast Track 04/2014

References Available on Request



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