Christopher Hill
Shift Trainer
North Little Rock, Arkansas, United States
ad0bvz@r.postjobfree.com
SUMMARY
I am a unique business paradigm in the fact that I'm able to use academic, hands-on, and journeyman skills when it comes to applicable business properties and adaptations relative to Superior customer service, attention to detail, soft and solid core skills relative to software hardware office equipment, and a learning curve that it's like no one else. I'm always in a position to learn.
WORK EXPERIENCE
August 2021-Current
Shift Trainer
Duties & Responsibilities:
*Developed and implemented company-wide human resources policies, procedures, and practices in accordance to state and federal requirements.
*Managed employee relations issues and recommends appropriate responses to management.
*Promoted positive employee relations through communication and interpretation of the employee handbook and company policies.
*Managed recruiting and retention strategies and succession planning process.
*Managed training programs, personal and career development, performance appraisal process, compensation systems and diversity; assists with execution of benefit programs. Responded to inquiries regarding policies, procedures, and programs.
*Managed employee-relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, and employee recognition programs. March 2011-Current
Professional Education and Business Consultant
Unique Business Paradigm-Self-Employment. On a contractual basis, I effectively assess businesses and develop small business plans, tutor and prepare clients for online and traditional higher education and career development training. July 2017-December 2017
Human Resources Manager
Summit Poultry, Inc
United States
Duties & Responsibilities:
*Developed and implemented company-wide human resources policies, procedures, and practices in accordance to state and federal requirements.
*Managed employee relations issues and recommends appropriate responses to management.
*Managed payroll process including time keeping for about 300 employees.
*Promoted positive employee relations through communication and interpretation of the employee handbook and company policies.
*Managed recruiting and retention strategies and succession planning process. * Manages exit interview process and communication of findings to management.
*Managed training programs, personal and career development, performance appraisal process, compensation systems and diversity; assists with execution of benefit programs. Responded to inquiries regarding policies, procedures, and programs.
*Managed employee-relations activities and programs including but not limited to employee counseling, interpretation of policies, new employee orientation, and employee recognition programs. *
*Hired, trained, supervised, motivated, and developed human resources staff
*Recorded and monitored the company's OSHA-required data.
*Performed other duties as assigned.
*Working knowledge of employment law and government regulations.
*Detail-oriented and self-directed.
*Ability to deal effectively with a diversity of individuals at all organizational levels.
*Demonstrate the highest level of ethical behavior * Ability to work with all levels of management.
*Communicate and work well with a wide range of people, both internal and external to the plant.
*Excellent computer and presentation skills. * Ability to plan and organize plant and company-wide meetings. June 2014-December 2015
Security Guard
Professional Security Corporation
Batesville, Mississippi, United States
Daily, handled the scheduling and security for South Mississippi Electric Power Association by monitoring the gate and premises via visual operations. In addition, I devised the Standard Operating Procedure for the organization (Relocated). November 2002-November 2014
Lead Administrator
Dorcas Community Development Corporation
Batesville, Mississippi, United States
As the communications director, I lead a team of three who handle all publications and communications via all telecommunication mediums such as printed newsletters, church bulletins, radio broadcasts, advertisements, community planning facilitations, and monitoring all public relation matters concerning our organization. (Volunteer) April 2010-October 2010
Machine Operator
Manpower
United States
On a daily basis, assist tool setter in organizing junction block area for production of various components and parts by ensuring that all safety procedures and specifications are followed to the detail. In addition, SAP Technology was utilized to ensure customer orders and parts were ergonomically tracked and counted for assembly and delivery (Temporary Job Ended)
July 2009-May 2010
Cook
Chili's and O'Daley's Grill and Ale Batesville
United States
On a daily basis, it is my responsibility to prep, cook, and prepare safe, quality food for the public. As a team player, it is my responsibility to ensure exquisite customer service. It is also my responsibility to ensure that food prep area and kitchen as a whole is clean and in order.
August 2007-October 2007
General Manager
Sayle Oil Company
United States
Maintained various schedules for convenience and all inclusive food venues; hired and fired; maintained food order and inventory; trained employees; handled cash and deposits; and managed a crew of 24-32. Utilizing SAP Technology to ensure customer satisfaction and determining supply and demand based upon seasonal demographics. (Store was sold). January 2006-August 2006
Child Development Secretary/Office Coordinator
Institute of Community Services Inc
United States
Maintained educational office structure by supporting the director and all subordinates with administrative, occupational, operational, and functional procedures and duties while complying with federal and state policies. (Federal Funding Ended for my Position).
May 2005-August 2005
Administrative Assistant (to the Executive Assistant and Human Resources Manager) Provided administrative support by formatting letters of correspondence to all Boards and interoffice memos, maintained and created departmental databases, data-entry, filing, multi-phone call direction, word processing, appointment setting, and customer service. (Relocated).
June 2003-October 2004
Office Manager/Coordinator
Clen Moore Head Start Center
United States
Maintained office structure and administrative support. Formatted intra and interoffice documentations, customer service, made schedules and appointments (personal and business), operated multi-lined phones, greeted all visitors, assisted in state audits, upgraded computer systems, data-entry, designed PowerPoint presentations, and double-entry accounting.
(Volunteer).
October 2001-December 2002
Manager
Waffle House
United States
Maintained various shifts (depending on need); hired and fired; maintained food order and inventory; trained employees; handled cash and deposits; and supervised a crew of 12 - 25 on any given day while providing exquisite customer service. (Disability).
March 1999-December 1999
Print and Bindery Technician
Plan Express
Memphis, Tennessee, United States
Trained in minor print machine maintenance (lockout/tagout), bindery of mass production of blueprints for major contractors, research and access vital blueprint criteria and modifications, and inspection. Operation of a variety of machines was required. (Temporary).
July 1995-August 1997
Manager
Western Sizzlin' (Jackie's International)
United States
Supervised night kitchen staff (including grill, maintenance, salad prep, and buffet cooks); scheduled night kitchen employees; set buffet menus and established various promotions; trained new employees; conducted unscheduled and scheduled inventories; hired and fired; and assisted assistant manager and manager with food cost and labor levels.
(Moved to better position).
February 1993-June 1995
Warehouse Production Supervisor
Manufacture
United States
Leggett & Platt. Beginning as a production associate, I excelled rapidly (within six months) to A-line 2nd Shift supervisor where I ensured that the mass foam was ordered for macro-productions and processed for micro-production in the process of storing and sorting orders for furniture components for local and national furniture companies. Picking, packing, sorting, inventory, and logistics were a daily routine with checks and balances. EDUCATION
-Current
Masters of Science
Southern New Hampshire University
United States
Southern New Hampshire University- Online
Masters of Science in Operations and Project Management GPA: 4.0
Estimated Graduation: June 2024
• Operations and Project Management
-2014
Bachelor's of Applied Science
Kaplan University
United States
Kaplan University - Online
Bachelor's of Applied Science Degree Program
Business ManagementCGPA: 3.98
Graduated: January 2014 (Summa Cum Laude)
• Business Management
-2011
Northwest Mississippi Community College
United States
Northwest Mississippi Community College
Workforce Development and Continuing Education Training Completion: November 2011 (CRC-Silver)
• Workforce Development and Continuing Education Training
-2005
Associates of Applied Science
Remington College
Memphis, Tennessee, United States
Remington College - Memphis, TN
Associates of Applied Science Degree Program
Business Information Systems
Alpha Beta Kappa (Honor Society)
Graduated: July 2005CGPA: 4.0
• Business Information Systems
SKILLS
Career Development Performance Appraisal Succession Planning Employee Relations Exit Interview Human Resources Customer Relationship Management CRM Payroll Disability Office Manager Compensation Business Management Managerial Project Management Business Plans Operations Bookkeeping Administrative Support Detail-Oriented Self-Directed Team Player Presentation Skills Executive Assistant General Office Office Experience Secretarial Secretary Correspondence Data- Entry Filing Sorting Typing Employment Law Customer Service Oriented Customer Service Multi- Lined Multi-Phone AR OSHA Blueprint Blueprints Accounting AP/AR Inventory Inventory Management Logistics Scheduling Training Programs Telecommunication Business Consultant Recruiting Database Administration MS Office SAP WEB Design Food Service Food Cost Kitchen Maintenance Bindery Security Guard Assembly Packing Warehouse Production Audit Audits Lockout/Tagout Safety Procedures CRC Retail Sales Microsoft Office Microsoft Powerpoint Powerpoint
CERTIFICATIONS
Inventory Management Certification
HONORS & AWARDS
Graduated: January 2014 (Summa Cum Laude)
Alpha Beta Kappa (Honor Society)
LANGUAGES
English - Intermediate
WORK AUTHORIZATION
I am authorized to work in the following countries:
• United States