DIANNA JONES

WEBSITE, PORTFOLIO,

PROFILES

• www.IWrite.Services

SKILLS

• Article Writing, Blogs

Verbal and Written

Communication

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• Market Tracking and Research

• Copy Changes

• Product-Specific Writing

ACCOMPLISHMENTS

Worked directly with U.S

Military Army Directives for

Iraqi Freedom.

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Merited Certificate of

Appreciation for exceptional

service and support to the U.S.

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Armed Forces on (Camp

Speicher).

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Earned Certificate of

Appreciation from the (Task

Forces 3-66 Armor Black

Knights 172D Infantry Brigade,

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Ambitious, career-focused job seeker, anxious to obtain an entry-level content-writing position to help launch career while achieving company goals.

Profit-minded Sales Professional with demonstrated success driving sustained revenue by working and connecting with customers. Industrious sales professional with strong history of surpassing objectives by leveraging selling and advanced people skills. Talented at generating leads and demonstrating products to close high-volume sales.

Dedicated Interior Design professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the

organizational brand.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

WORK HISTORY

August 2020 to January 2021

Home Sales Consultant Ashley Home Furniture, Raleigh, NC Advised and informed prospective clients on current market activities and conditions.

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Communicated with clients to find and design layout best suited for client needs and location.

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Maintained detailed files on past transactions and designs for budget and future reference.

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Updated customers on scheduled deliveries of furniture to homes.

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Built customer loyalty and retention by delivering excellent shopping experiences.

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Coordinated with social media, public relations and other teams via email marketing to execute product

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CONTACT

Clarksville, Virginia 23927

919-***-****

ad0buz@r.postjobfree.com

m

U.S.

• Military Army Contractor

Achieved military award by

completing ceremonies and

recreational events with

accuracy and efficiency.

• April 2019 to March 2020

Business Owner Toptreatment By Design LLC, Waldorf, MD August 2018 to February 2019

Operations Manager Conns Home Plus Furnishings, Raleigh, NC

introductions.

• Note: Discontinued business due to pandemic outbreak

• Accredited Home Staging Professional.

Preparing homes, commercial buildings, and other

properties for selling.

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Meet with clients to assess the property and make

recommendations for improvement.

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• Small business owner operating and owning company. Handling all responsibilities creating marketing business plans.

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Achieved sales goals and increased revenue and profits through product strategy development and organizational leadership.

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• Note - Moved back to State of Maryland

• Management of office equipment and supplies.

Responsible for inventory assessments as requested by Corporate.

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Responsible for freight and logistics activities for production of goods.

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Managing cashier staff, organizing arranging schedules, distributing duties as necessary.

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Maintains loss prevention compliance, store visual and merchandising standards.

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Assist in hiring and in charge of schedules for staff and training sales associate personnel.

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Supervised preparation and distribution of promotional materials and flyers.

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Scheduled employee tasks, conducted performance

reviews, and executed daily branch operational goals to maximize team productivity.

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• Proficient within MS Office application.

Review all financial statements for discrepancies before forwarding documents to, AP, and/or AR departments.

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Communicate with Corporate legal counsel and safety departments to ensure all processes remain compliant with OSHA, Reserves, and other governmental regulations

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October 2017 to April 2018

Home Security System Retail Store Manager Vivint Smart Home, Raleigh, NC

April 2017 to August 2017

Home Interiors Field Project Consultant Sears Home Pro, Greensboro, NC

August 2011 to January 2017

Furniture Consultant Rooms To Go, Raleigh, NC

Note – Corporate extracted all Vivian Smart Home

personnel from Best Buy Stores.

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Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.

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Protected store from loss or theft by setting and enforcing clear security policies.

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Managed store employees successfully in fast-paced environment through proactive communication and

positive feedback.

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• Completed point of sale opening and closing procedures. Note – Sears Home Interiors Division moved to Charlotte Location.

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Able to demonstrate and communicate principles of space planning In-depth knowledge of designing flooring

finishes.

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In-depth knowledge of Marble, Granite and Formica

countertop systems for kitchen and bathroom designs.

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• Able to develop and present design concepts.

• AutoCAD/3D Proficient.

Demonstrated respect, friendliness and willingness to help wherever needed

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Built customer loyalty and retention by delivering excellent shopping experiences.

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Prioritized helping customers over completing other routine tasks in the store.

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Used product knowledge, sales abilities, and customer relations skills to drive substantial sales increases in Flooring and Kitchen and Bath products.

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Monitored customers for signs of security concerns and escalated issues to management.

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Assisted customers with signing up for store loyalty programs and provided details about key benefits.

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• Listened to customer needs and desires to identify and January 2009 to June 2010

Event Coordinator Kellogg, Brown and Root, Tikrit, Tikrit, Iraq

recommend optimal products

Fulfilled contractual obligations for rehearsal and day of event coordination.

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• Selected and ordered décor and event materials.

Enhanced client satisfaction ratings by scheduling on-site service requests, managing show logistics, and booth functionality need to meet demands.

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Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.

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Planned large-scale events such as sports events, military ceremonies, and high official meetings.

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Organized, coordinated, and deployed celebrity star events while focusing on delivering superior customer service.

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Coordinated florists, photographers, videographers, musicians, officiants, and ceremony participants during rehearsals and pre-ceremony, ceremony and reception events

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EDUCATION

July 2020

Certified Accelerated Program

American Writers & Artist Inc., Del Ray Beach, Florida An introduction to the all the aspects of the industry from what you know to what you need to know about

copywriting. AWAI is hands-on learning how to write as you learn.

June 2020

Accredited Staging

Staging Professional, Alexandria, VA

Professional development completed in Home stagers, also known as home staging professionals, prepare homes, commercial buildings, and other properties for sale. They meet with clients, assess the property, and make

recommendations or implement improvements. In short, we create a look, or stage, that will increase potential

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June 2016

Bachelor of Science Business Administration

Colorado Technical University, Colorado Springs, CO GPA: 3.8

May 1992

Computer Operations; Certified

Computer Learning Center, Paramus, NJ

1989

Associate of Arts Business Management

Mississauga School of Business, Mississauga, Ontario, Canada

buyers' interest.

Professional development completed in developing for start-up business.

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Professional development completed in performing backup procedures to reduce the risk of data loss. Maintaining computer equipment and inventory and organizing repairs as needed.

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Professional development completed in machine operators install, maintain, and operate machinery. Machine

operators may work with mechanical or computer-operated equipment.

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Contact this candidate