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Customer service, sales

Location:
New Port Richey, FL
Posted:
October 12, 2023

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Resume:

DARYL OSTRANDER

813-***-**** • ad0brs@r.postjobfree.com • 9323 Creekside Ct, Hudson, FL 34669

OWNER

Retail Sales • Inside Sales • Retail • Customer Relations • Sales • Computer • Presentation CAREER HIGHLIGHTS

JD Powers customer satisfaction awards 2009, 2010, 2011

Ran very successful and profitable insurance agency for thirty years. Several Profit awards

Numerous awards won for production, All American, Life Diamond, Health Club, Golden PROFESSIONAL EXPERIENCE & ACHIEVEMENTS

Direct Auto Insurance, Port Richey, FL 2018 to 2022 Insurance Agent

Sale and service auto insurance in a retail/call center store front location. Bayside Commercial Funding 2016 to 2017

Owner

• Finds business owners in need of commercial loans through networking.

• Fact finds needs and wants of business owners seeking commercial loans.

• Determines best options for business owner to obtain loan.

• Finds lender with best options willing to make loan for business owner.

• Fills out and submits loan applications for commercial loans. American Family Mutual Insurance Company, Waukegan, IL US 1982 to 2012 Insurance Agent, Captive Agency Owner

• Responsible for all sales, service and profit for large insurance agency.

• Explain features, advantages and disadvantages of various policies to promote sale of insurance plans that best fit client's wants and needs.

• Calculate premiums and establish payment method.

• Filling out all applications properly and thoroughly.

• First line underwriter on all new business submitted to company and existing risks.

• Customize insurance programs to suit individual customers, often covering a variety of risks. DARYL OSTRANDER 813-***-**** • ad0brs@r.postjobfree.com

• Seek out new clients by networking.

• Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes on policies.

• Inspect property, examining its general condition, type of construction, age, and other characteristics, to decide if it is a good insurance risk.

• Follow claims process making sure claim settled properly.

• Develop marketing strategies to compete with other individuals or companies who sell insurance in the same market.

EDUCATION & TRAINING

JD, Major: insurance (2011)• Was 8th top producer companywide March 2011. Always in the top 25% of company producers.

• JD Powers customer satisfaction awards 2009, 2010, 2011

• Ran very successful and profitable insurance agency for thirty years. Several Profit awards PROFESSIONAL CREDENTIALS

Resident Insurance License 0220 General Lines 0215 Life & Health - Florida Department of Financial Services



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