Edward Rowe

**** **** ** ****, *****, ***** 346-***-**** ad0bpp@r.postjobfree.com

Career Objective

To become an integral part of the growth and success of a high volume retail organization that will utilize my extensive retail management and leadership experiences and further develop my skills,eventually leading to further advancement for both me and that organization. Work Experience

HOME DEPOT, ELMONT, NEW YORK

Assistant Store Manager, Apr 1995 – Aug 2006

Overseas all hourly Department managers and associates on sales floor,front end,freight,delivery and stocking Departments..Developed,implemented and monitored programs to maximize customer satisfaction.Provided detailed monthly Departmental reports and updates to senior management.Improved service quality and increased sales by developing a strong knowledge of company’s products and services.Interviewed,hired and trained new quality customer service respresentatives.Addressed negative customer feedback immediately.Effectively communicated with team members to maintain clearly defined expectations. UNDER A BUCK CONVENIENT STORE, SPRINGFIELD GARDENS, NEW YORK Owen/Manager, Aug 2006 – Jul 2010

Oversee activities directly related to making products or providing services. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.

Determine goods and services to be sold, and set prices and credit terms, based on forecasts of customer demand.

LOWES HOME IMPROVEMENT.., HOUSTON, TEXAS

Department Manager, Sep 2010 – Present

Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.

Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.

Assign employees to specific duties.

Enforce safety, health, and security rules.

Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.

Plan and prepare work schedules and keep records of employees' work schedules and time cards. Education

WOLMERS HIGH SCHOOL, KINGSTON

Completed coursework towards High School Diploma, Jun 1983 Additional Skills

General aptitude training in computer operating and programing..General machine equipment operating…