•Oversees warehouse operations to meet continuous internal and customer needs. Well-

coordinated and decisive leader with expertise in program management, team building and performance optimization. Solid history of success in developing and maintaining best practices for successful high-volume fulfillment and supply chain management.

•Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with determined and decisive nature.

•Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments.

EDUCATION

Sports authority of India SAI Bangalore 2002 December Bangalore, India Bachelor’s Degree in Business Administration Pre

university College

2000 March Madikeri, India

SSLC- Board of Secondary Education St. Michaels High School

1997 April Madikeri, India

PROFESSIONAL EXPERIENCE

NSA BAHRAIN (NEX Bahrain, Distribution Center)

Naval Support Activity US Navy Bahrain,

Senor BG Warehouse Lead

2015 September – 2023 September

Juffair, Bahrain

Supervisor : Mr. Frank Scott

Hours of working:48hrs / Week

•Plan work schedules and sequence of operations for subordinates in assigned areas.

•Prepare the paperwork’s for the induvial and certify the information provide in connection with the eligibility requirements of the forms are true and accurate to best of knowledge to apply them for application for identification CARD/DEERS enrolment.

•Make sure all the paperwork’s make through from the department manager for signing and forward them application for identification CARD/DEERS enrolment

•Make sure all the information for induvial is correct for MEDICAL SURVEILLANCE and Certification exam Referral which is used for renewal of forklift license

•Communicate with BANZII security gates for the access and escort for local vendor vehicles and personals for timely deliveries.

•Make sure all the TIME CARDS are verified as per time schedule of the associates and forward them for Manager signature.

•Prepare all the OVERTIME/COMPENSATORY TIME REQUEST and send them for AUTHORIZATION RIZWAN SHARIF

ABDUL AZEEZ

ad0bmb@r.postjobfree.com

Madikeri, Karnataka, India

(Home)

+91-636*******

Indian

•Make sure all the BILLS form the LOCAL VENDORS and from the ASSOCIATES, on the purchase are correct and accurate before forwarding them for ACCOUNTS department for the payments.

•Using excel and word as a tool for scheduling and presenting to the management for the approvals, maintain production reports and records using Microsoft programs such as Word and Excel.

•Make sure proper cartridges are ordered for the several printers used in warehouse.

•Uses the Oracle based, Warehouse Management System to verify completion of daily work, trailer shipments and inventory accuracy.

•Make sure all the petty cash are used correctly for DC operation like vehicle gas, forklift gas and diesel and also maintain the land field payment and make sure the safety shoe payment are paid to the associates as per the invoice.

•Make sure all the invoices are documented correctly and sent to accounting department.

•Make sure all the documents are correct and accurate and prepare the paper works for the associates VISA and their FAMILY VISA renewing and submit them to Managers approval.

•Maintain monthly and yearly inventory management on a discipline primary about specifying the shape and placement of the stocked goods which is required at different locations.

•Planning of work to be accomplished by subordinate set and coordinate program and prepare schedules for completion of work. Supervise all the programs are handled according to the plans or schedules.

•Make Sure all the Mandatory training are given to associates as on Prevention of Sexual Harassment

(POSH),No Fear Act and Equal Employment Opportunity,Drug-Free Workplace,Supervisor Safety Training and keep the record of training for every quarters.

•Updating & maintain the HOLIDAY, ABESENCE and TRAINING records of staff.

•Systematically and periodically review records and files maintained. Handling incoming / outgoing goods, correspondence and filing.

•Work within a busy office environment, and support office teams in order to ensure the smooth running of day-to-day activities.

•Prepare the paperwork’s for vehicle pass and submit them through the admin office for local vendor vehicle.

•Establishes and monitors preventative maintenance and repair programs for office equipment vehicles.

•Established deadlines and priorities on the basis of work schedules, methods, procedures and policies and conduct follow-up training, as needed.

•Participates with Manager in determining how many assignments can be done concurrently, how many may be delayed the number of types of employees needed and availability of equipment is required.

•Provides input on scheduled leave yearly work performance appraisals for associates.

•Takes informal corrective action and retraining on conduct or performance problems.

•Assures proper adherence to established delivery schedules.

•Selects workers and assigns tasks to be performed.

•Explains work requirements, methods and procedures; instructs subordinates in new procedures and provides advice when problems arise.

•Adjust work plans, assignments and methods as necessary to accomplish the work as effectively and economically as possible.

•Provides guidance as required for major repairs.

•Established good working relationships with associates, vendors and customers through personal contact and email follow-up.

•Assists, as needed, in unloading overseas containers using forklifts. Loading and unloading delivery trucks and vans.

•Participate in distribution center meetings and actively seeks to exchange ideas regarding improvements in customer service, job performance and DC safety. NSA BAHRAIN (NEX Bahrain) Naval Support Activity

US Navy Bahrain,

Senior Department Lead (Customer Service)

2014 July – 2015 September Juffair, Bahrain

Supervisor : Ms. Courtney Jackson

Hours of working:48hrs / Week

•Responsible for the efficient operation of the customer service operation and performed the full range of customer service duties.

•Lead a group of associates performing customer service functions such as REFUNDS, EXCHANGES, PRICE adjustments, LAYAWAYS.

•Manage and update files, ensure timely documentation of all relevant and important documents.

•Management of all files concerned the department/section which includes reports, instruction, programs, monthly and yearly planning.

•Make sure all the TIME CARDS are verified as per time schedule of the associates and forward them for Manager signature.

•Prepare all the OVERTIME/COMPENSATORY TIME REQUEST AND AUTHORIZATION.

•Conducted full front office reception duties.

•Coordinating and arranging repairs to office equipment.

•Monitoring inventory, office stock and ordering supplies as necessary.

•Scheduled work assignments, provided on-the-job training, answered questions, resolved problems, and provided input for yearly performance evaluations.

•Ensured adequate coverage of Customer Service counter at all times.

•Resolve customer complaints and was authorized to make refunds or adjustments to customers for goods returned.

•Coordinate with procurement personnel regarding special orders/ requests; maintained appropriate files; follow-up in cases of delay and notified customers of action taken, as required.

•Check and complete merchandise transfers to other locations.

•Provided Layaway services according to NEX procedures.

•Operated cash registers in accordance with established NEX cash control procedures.

•Prepared daily cash reports and ensures proper balances.

•Maintained appropriate records and logs of customer service transactions and price-sheet on authorized items.

•Inputted and updated the Alcohol Ration Control files for approved customers.

•Worked under the general supervision of the Store Manager, who provided direction and instructions, as needed.

•Carried out assignments with independence within NEX policies and procedures, exercising judgement, initiative and tact when dealing with customers.

NSA BAHRAIN (NEX Bahrain) Naval Support Activity

US Navy Bahrain, Senior Lead Sales Clerk

2011 June – 2014 July Juffair, Bahrain

Supervisor : Ms. Teresa Goley

Hours of working:48hrs / Week

•Provided work direction and leadership for a group of assigned associates in the department.

•Prepared work schedules, issued assignments and reassignments depending on workload.

•Provided on-the-job training, instructions on new procedures and provided guidance and assistance as needed to associates.

•Tracking the status of merchandise and orders using automated or manual systems, through established contacts with vendors, buyers and inventory managers.

•Preparing and controlling the procurement of goods with buyers to make recommended increases and decreases of the stock items.

•Reviewed reports and researched errors in procurement documentation and reported them for corrections.

•Investigated customer complaints of errors in shipment, payments as per NEX policies and procedures.

•Ensured the timely stock replenishment of merchandise within the assigned department of responsibility. Maintained inventory in accordance with prescribed levels.

•Responsible for and participated in the taking of yearly and periodic inventories.

•Responsible for security of fixed assets and merchandise inventory in area of responsibility.

•Determined available shelf space and amounts of merchandise to be displayed, as per POG recommendations.

•Ensured assigned area was kept clean and orderly and that the NEX customer service standards were maintained.

NSA BAHRAIN (NEX Bahrain) Naval Support Activity

US Navy Bahrain, Specialty Sales Clerk

2008 October – 2011 June Juffair, Bahrain

Supervisor : Mr. Nisar Mandamullathil

Hours of working:48hrs / Week

•Sold merchandise requiring a technical knowledge of the products.

•Worked as part of a team of associates that provided service to anticipate and exceed customer expectations.

•Greet and engage customers.

•Exercised professional selling techniques to explain and educate customers on various products, options, and price points.

•Communicate information knowledgeably and legibly.

•Closed sales transactions efficiently, thanking customers for their patronage.

•Initiates special orders of merchandise as requested by customers, using NEX procedures.

•Interacted with customers in a friendly and professional manner to encourage repeat business.

•Ensured assigned area was fully stocked, merchandise was neatly arranged, and attractively displayed.

•Reviewed stock assortments and communicated regularly with supervisor regarding changes, additions, and deletions, fast and slow selling merchandise, customer preferences, needs and any problems.

•Actively seek to exchange ideas regarding improvements in customer service, job performance, achievement of store, and department sales.

•Applied store policies consistently and intelligently, ensuring customer satisfaction was the end result.

•Maintained a high level of awareness in assigned area and offered excellent customer service to all patrons.

•Operated cash register and followed all NEX cash handling procedures.

•Coordinating in base health and program which always event success. NSA BAHRAIN (MWR Recreation Technician) Naval

Support Activity US Navy Bahrain,

Recreation Technician

2008 April – 2008 September

Juffair, Bahrain

Supervisor : Mr. Abdul rasheed

Hours of working:48hrs / Week

If federal, Pay Plan/Schedule, Occupational Series and Grade or Pay Band: YES

•Worked with customers in developing a fitness plan and schedule.

•Provided customers with personal attention, professional instruction and exercise programming.

•Provided customers with tips and important nutritional information on a daily basis.

•Conducted fitness consultations and exercise assessments.

•Developed individualized programs that ensured customers enhancement of personal fitness goals to their satisfaction.

•Assisted, monitored, and instructed customers and ensured their safe and effective use of gym equipment.

•Maintained records of customers regarding their weight and changes that occurred with the passing of time.

•Motivated customers to optimal performance by renewing training programs. LANGUAGES

Arabic

Hindi

Kannada

English

Malayalam

Beary

SKILLS

Complex Problem-Solving Effective Communication Workflow Management Team Supervision Safety Standards Database Documentation Detailed Instruction Operational Efficiency and Safety Hiring and Training INTERESTS

Cricket Swimming Outdoor Marketing

PROFESSIONAL LICENSES, SKILLS AND TRAINING

•April 2005: Private Bahrain License, less than 16 passenger vehicle

•April 2009: AAA Driving Course

•October 2009: US Government Motor Vehicle license: Regular vehicle thru 1.1/14ton, vans/ sedans up to15 passengers

•July 2012: NSA Forklift license

•September 2016: NEX Retail Store Leadership course

•October 2016: Certified MHE trainer

SOFTWARE KNOWLEDGE

•MS.Word

•MS.Excel

•MS.Power Point

COMMUNICATION AND LEADERSHIP

•Multi-lingual with proficiency in English, Hindi, Malayalam, Malayalam and Kannada.

•Logical and analytical thinking ability.

•Able to work under pressure, accepting tasks involving responsibilities.

•Interested in innovative and result oriented activities.

•Ability to work in a team and independently, POSSESS personal traits of punctuality, perseverance AND DILIGENCE, exceptional analytical, co-ordination & leadership skills. PERSONAL DETAILS

Name in full : Rizwan Sharif Mercara Abdul Azeez

Father Name : Abubaker

Nationality : Indian

D.O.B : 29 / 04/ 1980

Sex : Male

Marital Status : Married

Religion : Islam

PASSPORT DETAILS

Passport No:- V1869751

Passport Issue :- 30/09/2021

Passport Expiry :- 29/09/2031

DECLARATION

I hereby declare that the above information furnished is true to the best of my knowledge.

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