LAMBO ADETOKUNBO ADEOLA

CAREER OBJECTIVE:

To strive for excellence and precision at all times in all positionsand ADDRESS: circumstances, making good use of the facilities to contribute to 11, Olatunbosun Street, the best of my ability to ensures the overall success of the GRA Ikeja, establishment.

Lagos State.

SUMMARY:

TEL: Engaging and patient customer service professional with many years 080********, 081******** of experience responding to all types of customer’s inquiries. Eager to join and to grow customer loyalty and maintain the highest level of EMAIL: customer service, organized, critical thinker, creative, good. ad0bm2@r.postjobfree.com Communicator, thrives in pressure, good positive rapport with customers.

EXPERIENCE:

2010 – 2015 DHEAWOOD AVIATIONS

Ikeja Expressway, Cement, Lagos State.

POSITION:CUSTOMER SERVICE

Responsibilities:

Integrates and train employees, providing support for skills development.

Maintain security by following procedures, monitoring logbooks and issuing visitors badges.

Ensures that personalized service is offered to each and every visitor and customer in a professional manner.

Dealing with all enquires in a professional and courteous manner in person, on the telephone or via email.

2015 – 2019 CLUB QUILEX

873, Ozumba Mbadiwe Avenue, Victoria Island 106104, Lagos POSITION:CUSTOMER SERVICE SUPERVISOR

Responsibilities:

Overseeing and assessing customer service staff activities, and providing them with regular performance related feedback.

Strategizing and monitoring the daily activities of customer service operations.

Assisting customer service staff with duty where required.

Creating and managing team schedules.

Assisting in scheduling and delegating work for staffs

Organizing shift briefing at the end and beginning of every shifts. 2022 Till Date BALLYMENA OIL AND GAS

50, Olatilewa Street, Surulere Lagos.

POSITION: COPERATE SALES MANAGER

PERSONAL INFO

Responsibilities:

Acquisition of new clients.

Lead conversation from numerous marketing channels.

Consistently meet revenue goals in accordance with team/organizational goals.

Actively looking for possibilities to upsell and cross-sell to existing customer

Management of customer relationships

Overseeing pre-to post-sales support activities for the designated goods and region while guaranteeing the greatest level of client satisfaction

Organizing sales appointment both locally and nationally with focus on good territory planning.

Monitors competitors activity and customer behaviours Reading, Travelling, Sightseeing and Driving.

2023 Diploma in Project Management (Training on)

2022 Advertising and Marketing (Certificate) – Alison Academy, Ireland 2022 Hospitality Management studies (Certificate) – Alison Academy 2022 Introduction to Caregiving (Certificate) – Alison Academy, Ireland 2021 Customer Service Skills (Certificate) – Alison Academy, Ireland 2010 IATA (Airline Customer Service) – Professional Training 2010 SABRE (Basic Computer Reservation) – GDS Training 2007 Diploma in Basic Studies – Prospect Academy

2000 Computer (Diploma) – Basic Computer Training

1999 WAEC (Certificate) – Ambassadors College, Ile-Ife, Osun State. 1996 JSSCE (Certificate) – Ambassadors College, Ile-Ife, Osun State. Diploma in Tourism Studies (Training on Certificate in view) Date of Birth: 15th March, 1983.

Marital Status: Married

State of Origin: Ogun State

Religion: Christianity

Nationality: Nigerian

Versatile, Ability to work well with minimal supervision

Effective use of initiative

A fast learner and always ready to learn

REFEREES AVAILABLE ON REQUEST.

INTEREST

EDUCATION

ADDITIONAL

QUALIFICATIONS

PERSONAL

DETAILS

PERSONAL

PROFILE

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