Third Party Administrative Assistant
Resume:
Profile:
Resourceful professional with extensive background offering versatile office management skills, technical and management experience. 10+ years of experience including 5 years Healthcare Administrative experience. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality. Adept at organizing large scale meetings and managing third-party vendors and maintaining a strong attention to detail. Ability to effectively and professionally communicate with all levels of leadership.
Education:
Manheim Central High School:
High School Diploma, 2006
Key Skills and Knowledge:
Office Skills:
Office Management Records Management Calendaring Spreadsheets/Reports
Event Management
Expense Account Preparation Patient Experience Advocate Positive & Proven Leader
Executive Support Travel Coordination Payroll Administration Database Administration
Computer Skills:
MS Word and Excel MS Publisher
MS PowerPoint
MS Outlook MS Access MS Project
Epic EMR
Adobe PDF and Suite Google Docs
Related Experience:
Penn Medicine Lancaster General Health
-Administrative Assistant LGH Nursing Administration- 2018- 2021
Lancaster, PA 2018 to Present
Responsible for four highly engaged Directors which has enhanced my leadership experience. Specializing in developing highly engaged teams delivering exceptional patient experiences. Additionally, have an extensive background in leading operational readiness and facility activation projects consisting of leading Incentive pay and was appointed for Daisy Awards and Magnet Awards preparation.
Highlights:
Provided Director level support to 4 Directors at a time and their system managers with various healthcare professionals matrixed in.
Participated in weekly Leadership Team meetings: generated agendas, recorded minutes, followed up on action items.
Appointed for Daisy Awards and Magnet Awards oversight and ceremonies.
Led incentive pay team to overhaul and reconstruction of the program.
Scheduled and coordinated daily, weekly, biweekly and monthly management meetings and team meetings.
Maintained phones, manage calendars, schedule appointments, schedule meetings, schedule luncheons and conference calls.
Created and handle presentations, complex reports, confidential correspondence and files.
-Administrative Assistant LGH Nursing Professional Development 2021- Present
Highlights:
Supports and assists 27 NPD team members
Meeting minutes/Attendance for meetings
Schedules and Organizes NPD Team Interviews as they occur
Room reservations
Audits class supply inventory for all of our NPD classes, tracks, documents, and orders
Approves timecards bi-weekly for NPD department and tracks NPD team incentive
Admin Role Access for Elsevier Clinical Skills
Assists with Management of Student Placements
Organizes, hosts, and disseminates information for ongoing special projects
Attends NPD Centralized and Decentralized weekly meetings
Nurse residency Demographic forms/ data entry for Vizient and LGH spreadsheets
Admin for CE Direct (all of Penn Med LGH, not just nursing)
IT support for ALL meetings/ classes at 410
Prints and distributes Kronos weekly orientee staffing report to NPD team
Triage incoming department calls/ emails daily
Collaborates with team members to improve processes and influence changes
Edit, print, and Distributes quarterly Nursing InTouch
Manages Mobile Heartbeat Phones for NPD Team
Manages NPD library
Tracks Budgeting/Finance information on FY basis
Moderates Virtual sessions/classes and In-person sessions/classes
Proctors Exams
Assists with development and Analysis of Redcap surveys (orientation evaluations)
Assists with PowerPoint/electronic huddle board including goals
Admin Role Access for Knowledge Link
Assists with planning and coordination of NPD team education activities where applicable
Manages collection, tracking, and scanning to Director of NPD team competencies
JC Snavely & Sons; WSP Parsons Brinkerhoff
Lancaster, PA 2013 to 2018
Managed Vice President’s complex and multifaceted schedule. Specialized in conducting research to prepare, gather and proof briefing materials, agendas and database for all executive level meetings. Coordinated travel arrangements, maintained database and ensured the delivery of premium service to all employees and customers. Quickly became a trusted assistant known for “can-do” attitude, flexibility and high-quality work.
Highlights:
Communicated effectively with multiple departments to plan meetings and prepare packages for customers. Established strong relationships to gain support and effectively achieve results while handling confidential material.
Helped coordinate dozens of events (average of 12 large gatherings per year) that contributed to consistently high levels of success.
Entrusted to manage office in the absence of Executive leadership. Provided timely, courteous and knowledgeable response to information requests; screened and transferred calls; and prepared official Executive correspondence.
Co-developed comprehensive, 60-page training manual that enabled faster ramp-up for newly hired support staff.
Developed innovative PowerPoint presentations used by the Executive staff to successfully engage in local and global meetings.
Earned excellent marks on performance reviews, with citations for excellence in areas including work volume, accuracy and quality; ability to learn and master new concepts; positive work ethic; and commitment to providing unsurpassed service.
Additional Certificates:
-Completed 8 modules for Nursing Professional Development Associate Role- 2021
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References:
-References available upon request
M e g a n N i c o l e B r e n n e r
1491 Rock Circle Drive Columbia, PA 17512
ad0bib@r.postjobfree.com
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