Emergency Medicine Patient Care Coordinator

Netasha E.Williams

Germantown Maryland

Cell: 240-***-****

***************@***.***

Objective

Solution focused Customer Relations Professional offering over 25 years of Administrative experience in the medical industry reporting to top medical doctors and other top medical executives.

Consummate professional dedicated to making the lives of busy executives easier.

Serve as an effective gatekeeper; prepare well-researched and accurate documents; manage busy calendars; and efficiently handle daily office tasks.

Proficient user of MS Office (Word, Excel, PowerPoint, Access and Outlook). Ability to thrive in a diverse clients/staff setting and have Strategic Problem-Solving Strategies, Leadership and Superb Communication Skills.

Professional Work Experience

MED-STAR MONTGOMERY MEDICAL CENTER

October 2006 – Present

Patient Financial Services-EMERGENCY ROOM REGISTRATION-TEAM LEAD

INTAKE COORDINATOR / ADMISSIONS REGISTRAR

Provide Patient Care/Patient time Management in the Emergency Department

Work under the direction of Emergency Medicine Physicians

Patient Admissions/Greeter,

E.R Unit Clerk, Registration Specialist, Collect Co-Insurance Payments etc.

Intake Coordinator-Data Entry/Patient Demographics/Insurance Benefits Verification and Authorization for all patient care and admissions.

Collection Specialist-Research Bill payment options for the uninsured and or low income

Surgical Scheduling Coordinator

Process Codes and abstracts all diagnosis and procedures for emergency services, inpatient, outpatient, ambulatory surgery and record's with ICD-9-CM and CPT 4 and duties upon request.

ADVENTIST REHABILITATION HOSPITAL OF MARYLAND

August 2007 - March 2010

OUTPATIENT SCHEDULING COORDINATOR/ INSURANCE SPECIALIST

Process all patient demographics Intake information and verify Insurance with Participating Carriers.

Managed the Outpatient Rehab schedule department for 22 Therapists Monday-Friday. This position required time management skills, ability to work well under pressure and deal with a very diverse clientele with disabilities.

Outpatient Therapy Coordinator, Insurance Specialist, Inpatient Admission Assistant, Medical Record Registrar and Front Desk Receptionist, Employee Engagement Committee Case Management

Practice HIPPA Patient Privacy at all times.

MED-STAR NATIONAL REHABILITATION HOSPITAL

September 2005 - August 2007

CASE MANAGER

Communication with my Health Care Team Members and other internal/External care providers to facilitate and ensure

Patient Management, Patient Service Coordinator

Case Management (manages and resolves complex issues and provides successful solutions in a timely manner.)

Process Insurance Verification /Benefits Specialist, Provide Front Desk Coverage when needed, Medical Record Unit Clerk File Maintenance (Review demographics, input, out patient data)

KENSINGTON CHIROPRACTIC CENTER

March 2002 - September 2006-OFFICE MANAGER

HOME DEPOT

May 2002 - July 2007

SUPERVISOR -RETAIL SALES-CUSTOMER SERVICE DESK

SPECIAL SERVICES (CUSTOM ORDERS)

MONTGOMERY WARDS

May 1994 - May 2001

DEPEARTMENT LEAD/PART TIME SUPERVISOR-(NON-COMISSION DEPARTMENTS)

Education

CROSS COUNTRY EDUCATION-2008-Medical Billing and Coding Certification

STRATFORD CAREER INSTITUTE-2004 -Medical Office Assistant, Medical Billing/Coding

GAITHERSBURG HIGH SCHOOL- 1998-Diploma Received -General Academics Studied

Professional Skills

Networking, Advertising and Marketing

Microsoft Office (Word, Excel, PowerPoint, Access and Outlook)

Quick Books

Microsoft Teams, Zoom, Skype

Accounting/Bookkeeping A/P,A/R

MedConnect, IDX, Invision

Medical Manager (10+years)

HCFA 1500 Claims (Manual Claims)

Billing and Coding, Patient Financial Services-COLLECTIONS

ASPCUTIL and ASPC/ RMT, SMS

Basic knowledge of Next Gen/epm, ehr and Meditech, Medfax

EMR (All Scripts ED 7.2, MediSoft, Clinican View), EHR (Invision) EDIS System

Cerner

PFS, TeleTracking, Talent Manager, SiTel, Outlook Web Access

3M Chart Scan Admissions, Tracking Board, Soft Med, Novell, Gui,

Switchboard (25-30) lines, Data Entry, Bookkeeping,

File Maintenance, Faxing, Coping, ICD-10 codes, Filing etc.

Community Involvement/Organization

Avon Cosmetics Jan. 2000-2013 ---Independent Sales and Multi Level Marketing

Mary Kay Cosmetics-2013-Present Independent Beauty / Skin Care Consultant

Appropriate Entertainment-Promoting Marketing and Networking

Toys 4 Tots- (Annually) - Volunteer Services

Cooking, Housekeeping, ADL’s- Private Caregiver

Transport Private Pay Patients to Medical Appointments other varies duties upon request.

Professional References Available Upon Request

Contact this candidate