LAVONDEA ELOW

Concord, NC *****~ ad0bh6@r.postjobfree.com ~ 704-***-****

PERFORMANCE SUMMARY

Highly-dependable and well organized Executive Assistant with 15+ years’ success in different senior administrative capacities. Known to uphold standards of organization, exercising clerical judgement and customer service expertise. Special talent for preparing budgets, creating databases, analyzing complex data and submitting National Institutes of Health (NIH) Grants. PROFESSIONAL SKILLS

Meetings Organization

Meeting Minutes

Reimbursement

Correspondence Handling

Travel Arrangements

Database Management

Payroll Processing (Kronos/ADP)

Files Maintenance

Calendar Management

PROFESSIONAL EXPERIENCE

SENIX Tools YAT USA Inc– Charlotte, NC Jan 22- Oct 23 Office Manager/ HR Coordinator/ Notary Agent

• Manage the onboarding process, including offer letters, background checks, online onboarding and benefits enrollment and partnering with the President to develop a strong onboarding experience.

• Support finance with bi-weekly employee payroll in an accurate and timely manner.

• Manages confidential information and maintains strict confidentiality at all times.

• Plan all and execute employee experience initiatives like happy hours, volunteering opportunities, and moments of joy.

• Coordinate all travel arrangements - both international and domestic (Team offsite, etc). also work with CIBT for Visa applications.

London Disability– Charlotte, NC Apr 21 - Jan 22

Social Security Disability Case Manager/ Remote

• Works collaboratively with the Social Security Administration to assure that disability applications are addressed in a timely and appropriate manner .

• Communicates with others (internally and externally) to provide, exchange, or verify information, answer questions, and address client needs and issues.

• Document all conversations with clients, medical providers, and representatives from the Social Security Administration to capture case status updates.

• Develop and maintain professional relationships with clients in order to monitor physical and emotional capacity and the need for additional services.

H&R Block – Charlotte, NC Sept 19 - Apr 21

Multi-Unit Team Leader

• Managed office staffing, operations, and logistics for three offices with support from two Associate Team Leaders with a total of 26 employees.

• Partnered with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, which includes developing local partnerships and managing office community involvement.

• Built an engaging team environment, across all offices, by training and coaching associates while holding them accountable to execute on Standard Operating Procedures (SOP) and recognizing outstanding associate contributions.

• Led daily team meetings and communicate essential information to tax office associates.

• Created associate work schedules across all offices and ensure accurate timekeeping, as well as labor management, for staff in all offices.

Boston Public Health Commission – Boston, MA Dec 16 - Jun 19 Executive Assistant (Boston Healthy Start Initiative)

• Provided administrative support for the Director and Co- Director calendar (i.e., schedule meetings and recurring events, schedule large conference rooms, order food, ensures applicable equipment is available and ready for meeting, may take meeting minutes).

• Made travel arrangements and accommodations. Prepared travel reimbursements and track them on an expense reports.

• Financial responsibility includes assisting with gathering information for budget preparation.

• Responsible for assisting with lab supplies as needed and perform other job-related duties such as creating a PO.

• Handled multiple projects within a fast-paced environment and is open to constant challenge and change. EDUCATION

Cambridge College 2016 to 2018

RETS Technical Instituto (Kaplan) Medical Assistant 2003 to 2004 COMPUTER SKILLS

Proficient in NetSuite, SAP Concur, Bamboo HR, 365 Microsoft, PeopleSoft, EPIC, Procurement, Quicken and QuickBooks.

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