Tarek Maifi
Professional Summary
Customer-oriented and performance-driven Front Desk Assistant skilled at performing various administrative tasks, improving all office processes and procedures, and providing support to Office Managers. Great communicator with a Business hospitality management degree from a well-known university and an exceptional ability to remain calm in stressful situations. Possess well-developed communication skills and excellent time management abilities. Work Experience
customer service advisor
Two Moons travel Tours agency,Algeria, 09/2023-09/2023 My duties as a Customer Services Advisor, or Customer Service Assistant serves as the first point of contact for customers seeking to obtain advice from a company or organisation. also my primary duties include answering customer enquiries, making product recommendations or suggestions and providing information about services or products. Receptionist / Day . Night
Mercure Hotels,France, 08/2012-13/2017
My responsibilities as a Receptionist, or Administrative Assistant, I cknowledges customers when they arrive in an establishment and handles paperwork related to my position. my duties include maintaining an appointment book, answering phone calls and providing information to callers and performing clerical tasks.
Assistant Manager
Formula One Hotels Accor,united kingdom, 13/2010-13/2010 As an assistant managers I used to be are the right-hand man to the hotel manager. I helped manage day-to-day operations by overseeing front desk staff, housekeeping, and other departments within the hotel. also I'm responsible for managing guest and thier enquires.
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Languages & Other Interests
French. fluently speaking. Arabic native speaker. English fluently speaking. Italian
. open minded. sports person. very passionate good looking. hard working and loyalty is my personality.
Contact
**********@*****.***
boukhadra 12012 tebessa
Algeria
Zac maifi
Skills
Professional
superbe customer service .
Technical
excellent communicator and
listener. high level of
professionalism. good
management manner.
Education
Diploma in Hospitality
management
Oxford home study center, London
, united kingdom, 09/2022 –
Hospitality management
involves all the tasks and aspects
associated with managing a
hospitality business . These
businesses focus on welcoming
customers and providing them with
pleasant experiences, whether
through dining, lodging, events,
entertainment, or travel
technicien Superior of tourism in
tourism and hospitality
Nice France collège, Nice France,
France, 09/2010 – 07/2012