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Customer Service Representative

Location:
Karachi, Sindh, Pakistan
Posted:
October 11, 2023

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Resume:

CURRICULUM VITAE

PARVEEN FATIMA

OBJECTIVE

Seeking responsible and challenging career with a growth-oriented organization where my talent and knowledge may significantly contribute to organization growth and profitably. I am hard working and constantly seeking to expand my abilities, I can work effectively both on my own and as a team player. I can think logically and can adopt new ideas to the situation at hand. I am warm, broad-minded, honest and responsible having good sense of humor and great ethics.

PERSONAL INFORMATION

Daughter of :

Date of Birth :

Nationality :

CN.I.C No :

Religion :

Marital Status :

Cell No. :

Email :

Address :

Mushtaq Hussain (Late)

21-03-1983

Pakistani

42201- 2507298-6

Islam

Widow

+92-314-*******

ad0bgu@r.postjobfree.com ad0bgu@r.postjobfree.com

House# D-56, Ground Floor, Bostan Garden, Opposite Neshtar Ground, Karachi.

QUALIFICATION

BA from Govt. Khursheed College, Karachi in 2007

Intermediate from Govt. College Agha Khan Karachi in 2004 Matriculation from Board of Secondary Education Karachi in 2002

JOB HISTORY

Organization:

Designation:

United Bank Limited

CSR (Customer Service Representative)

Brief Job Description:

Ordering and Delivering Cheque books and ATM/Debit cards and Reconciliation of inventor with H.O Reports.

Processing New Account Opening Forms Checking all the Required details and Required Documents in New Account Opening Forms and Forwarding it to CAPS (Centralized Accounts Processing System) for further processing by CAPS.

Cross selling of Banking Products.

Processing Outwards Cheques for within city, Intercity OBC cheques for Clearing Process, Update and Maintain Customer Locker operation and record it in manual books a C.B.S system Database.

Bulk Salary Disbursement to customer Accounts.

WIZ CARD issuance

On-line Banking

COD (certificate ODF deposit)

Inward & outward clearing

CURRICULUM VITAE

UBL Model Colony Branch KHI _ Officer Grade 3 Permanent Full Time Employee

Work from 1 September 2015 to July 23 2018

HRSG Out Source resigned in 30th August 2015

PROFESSIONAL EDUCATION

Joined UBL as tele caller in cash line & Credit card recovery deptt (10th Jan, 2007) PHRS OUTSOURCE

KEY SKILLS

Ability to work under pressure and meet dead lines

Self-Driven

Excellent Communication Skills

COMPUTER SKILLS

MS-Office (MS Word, MS Excel, MS Power Point).

Browsing Internet.

COMMUNICATION SKILLS

English, Urdu & Regional Language.

REFERENCE

Will be provided upon demand.



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