Alma De La Pena

Phlebotomist/CCMA

Socorro, TX **927

ad0bg4@r.postjobfree.com

+1-915-***-****

To expand my scope in the medical field as a medical professional and apply my expertise and skills within capacity to provide patients with deserved assistance and treatment in a healthcare facility, hospital, home health facility or other related medical settings. Authorized to work in the US for any employer

Work Experience

Medical Support CMA

Loyal Source Governmental Services - El Paso, TX

August 2022 to September 2023

• Initiates and maintains compliance with CBP policies for accreditation.

• Provides direct care to immigrant detainees.

• Works within Scope of Practice and performs functions outlined in the Guidelines for the Medical Assistant and the CBP Medical Unit SOP.

• Obtains medical histories and completes necessary paperwork on detainees entering the processing centers by completing necessary paperwork on them including vital signs. Any medical problems are referred to the Physician and/or NP/PA.

• Assists with medical appointments, emergencies and sick call such as taking vital signs and documenting immigrant detainee medical complaints.

• Assists with minor low acuity treatments.

• Perform phlebotomy

• Documents all detainee contacts.

• Documents using provided format, followed by their signature and name stamp.

• Ensures the medical provider orders are implemented.

• Coordinates health care needs of detainees with other staff members and coordinates referrals to off- site providers as required.

• Performs record keeping functions in accordance with program policies.

• Maintains patient confidentiality and privacy of medical records.

• Maintains safety when dispensing medications and is continually cognizant of the potential hazard of drug hoarding and trafficking among detainees.

• Maintains non-involvement in the security aspects of detainee care and custody.

• Assures a safe and clean working environment.

• Assists in the disposal of biologically hazardous wastes on a regular basis.

• Assists in maintenance of medical equipment and quality control of laboratory reagents.

• Restocks clinic forms in medical provider offices.

• Cleaning and sterilizing equipment

• Packaging and/or preparing equipment for use

• Operating medical equipment as needed

• Inspecting medical equipment for functionality and sterilization

• Maintaining inventory of medical equipment

• Ensuring medical procedure rooms are sterile

• Organizing medical equipment

• Transporting prepared equipment

• May assist in maintaining medical supply stock level, restocking as needed. May order supplies (lab and otherwise) from allowable supplies list as appropriate.

• Attends general/medical staff meetings.

• Performs other duties and responsibilities as assigned.

• In the event that an Infirmary Short-Stay Unit is onsite, provides daily nursing care as needed and notifies Physician or PA/NP of any abnormal findings.

• Provides direct care to detainees.

• Oral care, nail care, washing hair and basic hygiene.

• Bathing and dressing in the form of a bed, bath, shower, or tub.

• Toileting or changing diapers.

• Ambulation and transfer assistance in and out of beds, wheelchairs, and/or showers, etc.

• Taking vital signs: Blood pressure, pulse, and temperature monitoring.

• Changing bed, clothes, and collecting soiled laundry.

• Communicating an end of shift report to the next shift in charge.

• Participates in QA/I activities as assigned.

• Provides postmortem care.

COVID-19 Tester

General Healthcare Resources - El Paso, TX

August 2021 to August 2022

• Registered staff's temperature, screened for any signs and symptoms present that may determine Covid.

• Set up and/or close COVID-19 testing site. Prepare materials and equipment such as testing supplies, computers, and other electronic components.

• Check-in faculty, and staff. Ask preliminary screening questions, scan and verify I-Card information, and print labels.

• Direct testers in methods of self-collection of sample for COVID-19 test.

• Verify appropriate sample collection in testing kit and direct tester in assembly of such said kit.

• Clean and sanitize tables and other supplies and equipment with disinfectant

• Collecting used and contaminated equipment, instruments and supplies for sorting and decontamination

• Cleaning supplies of contaminants, removing waste matter and operating and maintaining decontamination equipment

• Preparing and packing supplies

• Assisted the Clinic with the administration of Moderna vaccines for the staff and family members who were able to receive the 2nd and 3rd dose at the time.

• May perform as lead staff member by providing assistance and additional direction at testing site. Cover break and lunch times for other testing site workers.

• Other duties as assigned such as administer COVID-19 vaccination to faculty and staff members not yet vaccinated.

Bilingual CCMA

Healthy Horizons Clinic - El Paso, TX

March 2021 to August 2021

• Handled incoming calls, outgoing and incoming email and mail, both personal and business related.

• Managed filing system, recorded information as needed, greeted patients and visitors as, updated paperwork, maintained documents and word processing.

• Registered the temperature and took the vitals of both elderly and pediatric patients, gave vaccines and administered oral and injected medications as well.

• Sterile Processing, collecting used and contaminated equipment, instruments, and supplies for sorting and decontamination.

• Manually cleaning supplies of contaminants, removing waste matter, and operating and maintaining decontamination equipment.

• Preparing and delivering all necessary equipment and instruments for surgeries, examinations, medical procedures, and medical carts.

• Maintaining records of sterilized items, equipment maintenance, and supplies.

• Controlling the inventory, reordering supplies, and checking expiration dates.

• Performed EKGs, DPN, and ABIs, phlebotomy and administered vaccines as well as medications via injection. Dressed and cleaned wounds when needed.

• Helped organize and maintain office common areas.

• Performed general office clerk duties and errands.

• Coordinated events as necessary.

• Maintained supply inventory, maintained office equipment as needed.

• Created, maintained, and entered information into databases. Education

Some college in BSN

Western Governors University - Remote

February 2023 to Present

Vocational Certification in Medical

Vista College - El Paso, TX

May 2020 to May 2021

High school diploma or GED

El Paso Community College - El Paso, TX

February 2018 to May 2018

Skills

• Customer service (6 years)

• RECEPTIONIST (6 years)

• Caregiver (4 years)

• Clerical Experience

• Microsoft Word

• Databases (6 years)

• Word Processing

• Vital Signs

• Venipuncture (3 years)

• Experience Administering Injections

• Medical Office Experience

• Patient Care

• Medical Records (3 years)

• Insurance Verification

• EMR Systems

• Medical Billing

• Medical Scheduling

• Transcription

• Laboratory Experience

• Computer Skills

• HIPAA

• Documentation review

• Translation (9 years)

• Interpretation (7 years)

• Medical transcription (3 years)

• Transcription (7 years)

• Phone Etiquette

• Medical Billing & Coding (3 years)

• Medical Terminology

• Triage

• Patient monitoring

• Phlebotomy (3 years)

• Experience administering injections (3 years)

• Epic

• Office Management

• Anatomy Knowledge

• Sterile processing (3 years)

• Translation (9 years)

Languages

• English - Expert

• Spanish - Fluent

Certifications and Licenses

Certified Phlebotomy Technician (CPT)

March 2021 to March 2025

Certified Clinical Medical Assistant (CCMA)

May 2021 to May 2025

BLS Certification

Applied Behaviour Analyst Certificate

Present

Microbiology Laboratory Technician

Present

Assessment and Performance in Early Childhood

Present

Speech Therapy for Effective Communication

Present

Assessments

Sales skills — Proficient

May 2022

Influencing and negotiating with customers

Full results: Proficient

Administrative assistant/receptionist — Proficient August 2023

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Case management & social work — Proficient

October 2023

Determining client needs, providing support resources, and collaborating with clients and multidisciplinary teams

Full results: Proficient

Verbal communication — Proficient

August 2023

Speaking clearly, correctly, and concisely

Full results: Proficient

Medical billing — Proficient

September 2023

Understanding the procedures and forms used for medical billing Full results: Proficient

Attention to detail — Proficient

December 2021

Identifying differences in materials, following instructions, and detecting details among distracting information

Full results: Proficient

Recruiting — Proficient

August 2023

Managing the candidate sourcing and selection process Full results: Proficient

Clinical judgment — Proficient

September 2023

Assessing a patient's condition and implementing the appropriate medical intervention Full results: Proficient

Protecting patient privacy — Proficient

September 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Work style: Reliability — Proficient

December 2021

Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient

Work style: Conscientiousness — Proficient

August 2023

Tendency to be well-organized, rule-abiding, and hard-working Full results: Proficient

Medical terminology — Proficient

December 2021

Understanding and using medical terminology

Full results: Proficient

Customer focus & orientation — Proficient

September 2023

Responding to customer situations with sensitivity Full results: Proficient

Filing & organization — Proficient

September 2023

Arranging and managing information or materials using a set of rules Full results: Proficient

Protecting patient privacy — Proficient

September 2023

Understanding privacy rules and regulations associated with patient records Full results: Proficient

Managing accounts in QuickBooks — Completed

September 2023

Using QuickBooks software to manage business financials Full results: Completed

Customer service — Proficient

August 2023

Identifying and resolving common customer issues

Full results: Proficient

Proofreading — Completed

August 2023

Finding and correcting errors in written texts

Full results: Completed

Patient-focused care — Proficient

September 2023

Responding to patient concerns with sensitivity

Full results: Proficient

Bookkeeping — Proficient

September 2023

Calculating and determining the accuracy of financial data Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

• People Person

• Adaptability

• Vital Signs

• Injections

• Phlebotomy

• Sterile Processing

• Histology

• EKG

• Urinalysis

• Capillary punctures

• Wound dressings

• Bilingual-Fluent Spanish speaker

• Team worker

• Customer service professionalism

Contact this candidate