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Dental Assistant Certification:

Dental Assisting

Bryman College

San Jose, CA

ad0bg2@r.postjobfree.com

928-***-****

Yuma, AZ 85365

Skills

• Staff Management

• Administrative Support

• Data Entry

• Mail Handling

• Problem-Solving

• Multitasking

Scheduling and Calendar

Management

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• Understanding Customer Needs

• Compliance Monitoring

• Contract Administration

• Contract Negotiations

• Billing

• Payment Posting

• Credit and Collections

• Credit Card Payment Processing

• Policy Implementation

• Insurance Verification

• Coverage and Authorization

• Treatment plan presentation

• Eaglesoft Software Proficiency

Health Change Simple Attach

Software Proficiency

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• Opera DDS Software Proficiency

• First Aid/CPR

• Bilingual

Education And Training

Office management professional brings 23 years of experience in administrative oversight. Self-starter and skilled team leader with history of unifying staff under common goals, modeling organizational efficiency and instilling customer service excellence.

Robert A. Ogie D.D.S. - Office Manager

Yuma, AZ

11/2003 - Current

Brenda Flores

Summary

Experience

Managed operations for 5-person dental practice, facilitating excellent patient support services, direction and guidance.

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Maintained patient records, scheduled appointments, and handled billing inquiries.

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• Prepared bank deposits.

• Coordinated with dental providers regarding patient care and scheduling needs. Implemented strategies to improve efficiency in the day-to-day operations of the office.

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Collaborated with other healthcare professionals in order to provide quality care to patients.

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Resolved customer complaints in a timely manner by investigating issues thoroughly.

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Ensured that appropriate measures were taken when disposing of confidential information or materials containing protected health information.

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• Followed up with licensees to verify adherence to requirements.

• Validated insurance and advised patients of benefits and coverage. Filed insurance claims by obtaining and entering data related to patient, insurance provider and ADA code for procedures and services provided.

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Drafted, submitted, and tracked claims for reimbursement from insurance companies.

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Attended periodic training sessions to maintain certification in CPR, AED, First Aid.

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• Developed and implemented HIPAA policies and procedures.

• 99% collection rate

Contact this candidate