Morgan Bozigian

Hesperia, CA • 760-***-**** • ad0bfl@r.postjobfree.com

Highly skilled leader with proven record of team building, delegation and creating positive customer experience. My goal is to secure a full time position with your company and obtain the necessary skills. I do have superb skills that your organization can utilize.

• Strong customer service skills as demonstrated by 14+ years of customer relations in greeting, phone management and service.

• Motivated and ambitious worker capable of working alone or as part of a team.

• Capable of effective team building while providing strong leadership skills.

• Effectively trained, scheduled and managed staff. CORE COMPETENCIES

Customer Service ● Excellent Communication (Verbal, Written) & Listening.● Empathy & Compassion Multitasking Skills• Data Entry • Decision-making abilities, judgment skills ● Microsoft Office Suite ● Staff Training

●CPR/First Aid Certified

EDUCATION

SULTANA HIGH SCHOOL, Hesperia, Ca

4 year diploma, 04/2008

VICTOR VALLEY COLLEGE, Victorville, Ca

Various courses, 2008-2020

Associates in progress

Completed

Psyc 101

English 59

Math 50

Health 102

Public Speaking

As well as various courses

4D COLLEGE, Victorville, Ca

Massage Therapist License, 11/2011

PROFESSIONAL EXPERIENCE

MVP STAFFING, Glen Helen, CA 08/2021 - Present

Bartender/Server

• Meet and greet customers

• Managed high volume of clientele

• Open and closed

• Bartended

• Waitressing

• Inventory

AVIATOR CAFE, Hesperia, CA 05/2017 – Present

Bar Manager

• Bar open and closing duties.

• Managed cash tickets, organized receipts, counted and balanced tills.

• Trained, managed and scheduled servers.

• Managed high volume of clientele.

• Meet and greet customers in a friendly and professional manner.

• Managed inventory of food and beverages as wells as stock rotation.

• Waitressing and bartending duties as needed.

• Managed weekly band payouts.

• Maintained a good environment for customers as well as staff by being aware of and diffusing volatile situations.

• Answered high volume of calls

THORNY’S BAR AND GRILL, Oak Hills, CA 08/2015 – 05/2018 Server

• Greeting Customers.

• Provided service for a high volume of customers in a fast paced environment.

• Preparation for special events.

• Bartending when needed.

• Closing and cleaning duties.

• Managed all incoming calls

• Provided fast, friendly and professional service to patrons as well as assisting other servers. HESPERIA ANIMAL HOSPITAL, Hesperia, CA 01/2015 – 12/2015 Receptionist / Medical Assistant

• Managed office and administrative tasks for a bust, multi physician, practice.

• Checked patients in and out of the hospital.

• Verification of insurance and third party claims.

• Managed appointment scheduling, patient records, medical billing and financial information.

• Scheduled and assisted with medical office procedures, surgeries, etc.

• Providing medication for take home treatments.

• Handled high volume of incoming calls

MASSAGE ENVY, Hesperia, CA 12/2011 – 04/2015

Massage Therapist

• Consult with clients to determine needs and preferences.

• Performed wide range of massage and therapy techniques.

• Consistent increase in client satisfaction through skillful service and friendly accommodation.

• Kept supplies stocked and notified management of needs.

• Attended staff meetings and continually learned new techniques.

• Recommended additional techniques and treatments such as stretches and diets that could benefit clients at home.

• Provided other treatments such as scrubs, wraps, Swedish, deep tissue, hot stone, sport, prenatal and assessments.

• Managed phone appointments with clients

• Always had empathy and compassion towards clients DR, HANNAN, Hesperia, CA 12/2011 – 03/2012

Intern / Medical Assistant

• Receptionist duties.

• Take patient vitals.

• Chair massage.

• Maintain patient treatment records.

• Guide patients through stress release, muscle tension relief, auto accident related injuries including RSI and carpal tunnel.

• Maintain safe and clean working environment by compliance with procedures, rules and regulations.

• Patient appointment confirmation.

• Management of financial transactions, payment collections and credit transactions.

• Data entry.

FIRST PLACE MOTORSPORTS, Apple Valley, Ca 08/2008 – 04/2011 Sales Manager

• Greeting customers.

• Purchasing of parts and service equipment.

• Managed staff scheduling.

• Telephone management and transactions.

• Soliciting sales of all products.

• Meeting and exceeding sales quotas.

• Inventory maintenance.

• Maintenance of all cash receipts as well as POS purchases.

• Used Microsoft Office Suite for communication and creation of work orders etc,

• Shop open and closing duties.

Contact this candidate