Angela Couch

Email: ad0bdv@r.postjobfree.com

Address: ***** ******** ***** ******, ** 35613

Phone: 256-***-****

PROFILE SUMMARY

Highly skilled and people oriented human resources professional with expertise in instituting and sustaining processes and systems in automotive manufacturing and private sector security companies with 13 years of experience. Demonstrated skill in effectively coaching managers to minimize turnover and create a positive work environment. Planned and implemented strategies that fueled an organization characterized by high-performing individuals. Strong commands of employment laws, compliance issues, benefit plans, collective bargaining agreements and employee relations. Proven success record of introducing process improvements, recruitment programs, and staff-development initiatives driving corporate goal attainment. Expert communicator-able to resolve conflicts and negotiate win-win outcomes. Proficient in Microsoft Outlook, Work, Excel, PowerPoint, Kronos, ADP Workforce Now, ADP Total Source, Oracle, Talent link, Equifax, and Google for Work. PROFESSIONAL EXPERIENCE

Human Resource Generalist

EFI Automotive - Elkmont, AL

2019–Present

Responsible for all of the HR functions for the US business unit of a French based, family-owned manufacturing company. At a high level, this includes processing payroll, benefits and 401k administration, organizational change, all talent processes, recruiting, international placements and immigration, and strategic business partnering. Implemented and managed policy changes, personnel shortages, recruiting crisis and position changes to include working remote regarding COVID protocols.

Human Resources Assistant Manager

Hwaseung Automotive Alabama - Enterprise, AL

2017–Present

Transitioned HR from traditional labor relations function into comprehensive HR organization focused on best-in-class HR policies, HRIS technology, staff and management training, and support of strategic business goals. Promoted within 1 year, while gaining 100+ additional employees. Provided HR leadership during a period of rapid in annual revenues and gains in profitability. Currently supporting initial efforts to establish secondary manufacturing facility to meet customer needs. Reduced turnover percentages by 30%. Introduced metrics-based performance management system with a heavy emphasis on operating results. Re-invented and implemented new recruitment, staffing, and workforce development programs to meet advancements in product operations, technology, and management. Responsible for recruitment, staffing, training, compensation, benefits, employee relations for 200+ employees. Worked in partnership with HR Manager to create, implement, and manage improved HR strategies, services, and programs to support the workforce during a downward trend and large-scale turnaround effort. Initiated successful workforce planning, job realignment, employee involvement, and team-building projects.

Human Resource Manager, (Alabama & Coastal Mississippi) G4S Secure Solutions USA Inc, Birmingham, AL

2013–2017

Responsible for the overall management of human resources aspects of the Alabama and coastal Mississippi area, to include applicant flow, the hiring/termination process, personnel records, background investigations, group insurance administration and monthly reconciliation, workers’ compensation, state licensing, unemployment claims, Affirmative Action planning. Receive complaints concerning discrimination, sexual harassment, and workplace harassment and provides investigative assistance when necessary in such matters. Provide guidance and support for supervision concerning employee relations and disciplinary action. Ensure compliance with corporate policies and applicable federal, state and local laws. Responsible for supervising and leading the Human Resources Department as a whole and able to effectively coordinate tasks, training of HR staff, and ensure high productivity across the department. Conduct internal performance audits of the regional offices and personnel annually or as required. Oversee compensation administration including management of the annual salary review process, creation and maintenance of job descriptions, propose appropriate job grades, salary recommendations, and initiate job analysis. Appointed Subject Matter Expert, supporting the Southeastern Region (13 Regional Offices). Human Resource Specialist, (Birmingham)

G4S Secure Solutions USA Inc, Birmingham, AL

2011-2013

Responsible for coordinating annual renewal and open enrollment activities for group health benefits and voluntary benefit plans. Assisted employees and management in the resolution of employee related issues by resolving questions on benefits, policies and procedures. Maintained personnel information in HR database. Provided counsel and support to management on human resource related issues such as company policies, leave of absences and workers’ compensation. Designed and implemented new hire orientation resulting in smooth transition into position and company culture. Troubleshoot and resolve system issues. Oversaw recruitment efforts for the Birmingham area, including staffing strategies, posting positions, screening candidates, conducting interviews, generating offers and processing pre-employment background checks. EDUCATION/CREDENTIALS

Human Resources, BS (obtaining)

Criminal Justice, AS

Capella University

ITT Technical Institute – Deans List

KEY SKILLS

● HRIS Systems

● FMLA and Military Leave of Absence

(LOA)

● Performance Management

● Employee Relations

● Recruiting / Applicant Tracking

● Affirmative Action Programs

● Compliance (IRS, DOL, EEOC, ASRB)

● National Labor Relations

● Unemployment (Equifax)

● Multi-State/Multi-Unit Experience

● Benefits Specialist

● Payroll

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