Tracey Rusko
Customer Service Representative
Harrisburg, PA 17110
ad0bb3@r.postjobfree.com
• Management
• Customer Service
• Team & Individual Training
• Strong time management skills
• Quality Control/Quality Assurance
• Self-directed & motivated
Authorized to work in the US for any employer
Work Experience
McDonalds Crew Member
McDonald’s - Harrisburg, PA
January 2023 to Present
Crew member, run register. Drive thru, bag food,
Instacart Shopper
Instacart - San Francisco, CA
June 2021 to Present
Shop for customers groceries and deliver to them.
Grubhub Driver
Grubhub for Drivers - Seattle, WA
June 2020 to Present
Pick up customer orders and deliver to the customers. Student Loan Counselor
P.H.E.A.A - Harrisburg, PA
January 2021 to June 2022
Took inbound calls about customers loans.
Billing Representative
Dynamic Healthcare Services - Harrisburg, PA
January 2020 to February 2021
Processed Payments, Applied payments in the system, Verified Insurances, Sent Claims out to be processed,
Claims Examiner
Aetna Better Health - Harrisburg, PA
2017 to 2020
Member Services Representative
UPMC For You - Harrisburg, PA
2017 to 2020
Customer Service Representative
Pinnacle Health System - Harrisburg, PA
2014 to 2017
Collections Specialist
National Recovery Agency - Harrisburg, PA
2011 to 2014
Assistant Manager & Key Holder
Dollar Tree - Harrisburg, PA
2008 to 2011
Mail Handler
United States Postal Service - Harrisburg, PA
2006 to 2008
Caregiver
Compassionate Senior Care - Harrisburg, PA
2004 to 2006
Education
High school or equivalent
Skills
• Medical Billing
• Customer Service
• Call Center
• DME
• Meal Preparation
• Caregiving
• Serving
• Senior Care
• Home Care
Certifications and Licenses
Driver's License