Heidy Espinal

Brooklyn, NY *****

347-***-****

ad0bak@r.postjobfree.com

Education Brooklyn, NY

Brooklyn College, CUNY Expected June 2022

Bachelor of Art

Major in Psychology/ Minor in Neuroscience

Experience

Project Renewal Inc. – Kenton Hall New York, NY

Case Manager Dec. 2020- Current

Manage a caseload of 20-25 homeless adult male clients, provide counseling services by conducting intake, psychosocial and housing assessments of clients to identify and obtain financial entitlements and housing

Meet with clients bi-weekly to prepare and monitor an Independent Living Plan and maintain accurate and up to date written client documentation using DHS CARES system

Collaborate with on-site psychiatrist provider and primary care to ensure each client has an aftercare plan

Identify and make referrals for community-based treatment and support services such as medical care, substance use services, and employment services

Willis Towers Watson New York, NY

Administrative Assistant Intern June 2020- August 2020

Presented financial theories to estimate potential economic risks to Senior Retirement Consultants

Worked with Actuary Retirement Team to organize client information and compile statistical data using Excel

Reviewed insurance policies and pension plans to maximize profitability and minimize risk

Kmart New York, NY

Customer Service/ Sales Floor Associate Dec. 2017- Jan. 2020

●Served customers and recorded all sales using POS system

●Assisted with merchandising duties, such as pricing, and stocking

●Responsible for keeping the store neat, clean and organized

●Set up and arrange displays or demonstration areas to attract the attention of prospective customers

●Counted cash in register drawer to balance register at beginning and end of shifts

Skills

Fluent in Spanish

Basic Microsoft Office

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