Evelyn Wilkins

Saint Petersburg, FL *****

ad0b9b@r.postjobfree.com

+1-407-***-****

To obtain a career that allows me to use my educational as well as medical background, also to exceed, and improve my skills.

· Over 10+ years of experience in customer service field.

· Effective communicator; attentive listener and patient.

· Skilled in representing employer intelligently and professionally.

· Enjoy working with the community in person and over the phone.

· Awesome smile and personality

Work Experience

Call Center/Material Handler

Express Employment Professionals - Orlando, FL

August 2019 to Present

· Taking inbound and outbound calls, required to take 30-60 calls a day

· Knowledge of HSA and FSA accounts.

· Performing great customer service and following proper procedures and policies.

· Worked for various companies.

· Required to properly pack clothing and other products. CSR - Customer Service Representative

Kforce Professional Staffing & Solutions - Tampa, FL September 2021 to May 2023

Answered incoming calls, and addressed the concerns that the caller had pertaining to their file. Informed them of what was still needed when appropriate.

Assembly

People Ready Staffing Agency - Clearwater, FL

April 2016 to August 2019

· Document correct information on the sign through log.

· Trained new employees in company policies and procedures.

· Product inspection.

· Packed various products into boxes while keeping count of the products.

· Assembled products that needed to be put together. Material Handler

Prologistix - Atlanta, GA

February 2011 to August 2015

· Packaged and replenished product as needed.

· Required to lift packages and transport them using factory equipment.

· Able to stand for extended periods of time.

· Capable of working with large groups of people.

Education

Dekalb Education Center

2012

Beulah Heights University

2010

Diploma in Medical

Ohio Institute of Health Careers

2007

Skills

• Customer service

• Cold calling

• Communication skills

• Assembly

• Packaging

• Materials handling

• Experience Administering Injections

• Shipping & Receiving

• Patient Care

• Pallet Jack

• Phlebotomy

• Venipuncture

• Medical Records

• Laboratory Experience

• Medical Office Experience

• Order Picking

• Forklift

• Vital Signs

• Warehouse Experience

• Medical Coding

• Medical Scheduling

Certifications and Licenses

Medical Assistant

Present

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