Soufiane kabli

Carrera ** nro .**-** del Barrio centro de la Ciudad de medellín antioQuia • ad0b71@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

More than 5 years of hotel experience

Strong background in work

Proven reception skills

Demonstrate endurance

Professional communication skills include fluency in English and French

• Graduation from a Bachelor’s degree.

• Skills in reception and helping customers

PROFESSIONAL EXPERIENCE

Receptionist Baggage Porter 2016-2018

Vichy Célestins Spa Hotel bouznika -morocco

Receiving and welcoming customers

Directing customers to reception

Organizing customers’ luggage in designated areas

Park customers’ cars in the designated place

Escorting clients to their rooms and welcoming them

Receptionist and porter 2018-2023

L’amphitrite Palace Resort & Spa Skhirat-morocco

Implementing room quality control tasks

Control the quality of service

Accompanying clients to all hotel facilities

Quick communication with customer service

Give fast service

SOUFIANE KABLI

2016-2023

Vichy Célestins Spa Hotel bouznika -morocco - L’amphitrite Palace Resort & Spa Skhirat-morocco

• Respond to customer inquiries in person and on the phone

• Investigate and resolve any customer concerns

• Processing customer requests

• Coordinate with management and write reports

VOLUNTEER EXPERIENCE

Receptionist Assistant 2015

Five-star restaurant in Rabat, Morocco

Luggage carrier and driver for a charitable organization in Rabat, Morocco

EDUCATION

Certification of receptionist, baggage handler and professional driver

2015

Rabat Vocational Training School

Bachelor’s and Diploma in Hotel Field

From Al-Razi School

REFERENCES

Available Upon Request

Contact this candidate