Customer Service Travel Agent

Qualifications

**+ years’ experience in customer service and travel

Clear telephone speaking voice

Excellent at maintaining confidentiality

First-rate problem-solving skills

Detailed and accurate record-keeper

World-wide cultural sensitivity and knowledge

Empathetic listener and communicator

Reliable working without supervision

Proficient organization skills

Flexible schedule

Education

Associated School of Travel Training, Miami, Florida

Trans-World Airlines Breach Academy, Kansas City, Kansas

Apollo United Airlines Computer Training, Chicago, Illinois

Related Work Experience

Corporate Travel Agent, Direct Travel 1999 to 2020

•Booked airline reservations for a world-wide architectural firm

•Arranged hotel accommodations and car rentals

•Verified necessary travel documentation

•Maintained expert knowledge of global travel requirements

•Dealt efficiently with high-maintenance clients

•Created meticulous, detailed documents

World Travel Experience

•Ireland: Equestrian Experience

•Germany, Hungary, Herzegovina (Former Yugoslavia): Personal Heritage

•Dubai: Tour of Various Hotels for Travel Industry

•Mexico, Spain, Egypt, Greece, Great Britain, Austria: Exploration

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