MILTONETTE

BILLS

Dallas, TX *****

ad0b6j@r.postjobfree.com

Professional Summary

I am a highly motivated and enthusiastic professional with a strong background in customer service, including building trusted relationships. I possess extensive caregiver experience, with strength in training and development, patient relations and problem solving. I am an analytical and detail-oriented expert with the ability to ensure accuracy of highly detailed and confidential information. I have a proven track record of success, which includes assisting with care giver facility, monitoring and operations .

Key Skills

Strong Written and Verbal Communication

Prioritization and Time Management

Strategic and Analytical Planning

Effective Problem Solver

Customer Service

Detail Oriented

Leadership and Team Lead Skills

Food Service Skills

Experience

JUNE 2021 – DECEMBER 2022

Shift Lead Caregiver / Avalon Memory Care – Garland, TX

Responsible for overseeing the daily operations.

Distribute medications, managed shift staff.

Provides individual and group support for residents and families during crisis or particular needs

Manage staff, create weekly schedules, disciplinary actions, revies, and status changes.

Maintained a positive and safe working environment

Ensured compliance with safety code and health code requirements.

SEPTEMBER 2020 – JUNE 2021

Hospitality Aid/ TNA Caregiver / Nexion Health, Inc – Dallas, TX

●Performed non-nursing, non-direct resident care duties under the supervision of licensed nursing personnel and assists in maintaining a positive physical, social and psychological environment for resident.

● Transport residents to and from dining room and activities

●Label and store personal items [clothing, bedpans, basins, toothbrush, combs, etc.]

●Read mail and write letters for residents per residents request

●Complete inventory of personal items upon admission and update as needed

SEPTEMBER 2017 – AUGUST 2020

Senior Service Consultant / Webb’s Property Management, Dallas, TX (Remote)

●Remote work from home. Effectively assisted customers with order issues

●Assist in day-to-day operations of the property management company

●Provide direct communication with and assistance to tenants

●Respond directly and immediately to property-related issues as they arise

●Procure necessary materials or services for property maintenance, as needed

●Collaborate with property management team to create advertisement materials

Education

Diploma / Wilkenson Center – Dallas, TX

Reference available upon request

Contact this candidate