KIMBERLY GREEN

*** ******** ******

GRIFFIN, GA *0223

678-***-****

SPECIAL SKILLS

Microsoft SQL Server, DSX Access Control System, Terminal Services Client, Passage Point, Kronos Time Keeper Central, Schedule Soft, Timbuktu Pro, Cardkey Pegasys Security System, IRIMS Incidents Reporting System, Windows 2000 Server, GroupWise 5, Novell Administrator, Advance Excel, Excel Macros, Word, Advance PowerPoint, Advance Microsoft Access, PC Anywhere, ARC Server, Lotus Notes, CAMS II, Publisher, Lotus 123, Quattro Pro, Word Perfect, DOS, IBM AS/400, AS/400 Query, Paradox, Paradox Scripts, Harvard Graphics, and Harvard GeoGraphics

EXPERIENCE

2021–2023 Cash America, Inc. Stockbridge, GA

Pawn Broker

Strong negotiating skills

Educating customers on services we provide

Make quick accurate proposal for customers’ needs

Utilize knowledge and research tools

Make quick accurate proposal for customers’ needs

Utilize knowledge and research tools

Keep customers information confidential

Familiar with City and State Ordinance

Able to insert best practices for customer and company

Assist in Loss Prevention

Attend Store Meetings as Required

Strong computer skills.

2020–2021 Cash America, Inc. Riverdale, GA

Store Manager

Analyzing operating and financial statements for profitability ratios

Following Corporate Opening and Closing procedures

Completing store operational requirements by scheduling and assigning Team Members and following upon their work results

Recruiting, interviewing, orienting, and training Team Members while monitoring and appraising their job results

Coaching, developing, and mentoring all Team Members in the store

Influencing and directing the staffing and retention of store Team Members

Achieving all financial objectives, scheduling expenditures, analyzing variances, and initiating corrective actions as appropriate

Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotions, authorizing clearance sales, and studying trends

Marketing merchandise by studying advertising, sales promotion, and display plans

Securing merchandise by implementing security systems and measures

Protecting Team Members and customers by providing a safe and clean store environment

Maintaining the stability and reputation of the store by complying with legal requirements

Maintaining operations by initiating, coordinating, and enforcing all program, operational, and personnel policies and procedures

Conducting HR investigations due to violation of store policies.

2015–2020 Cash America, Inc. Griffin, GA

Assistant Store Manager

Following Corporate Opening and Closing procedures

Completing store operational requirements by scheduling and assigning Team Members and following upon their work results

Resetting to factory setting of electronics. (Laptops, tablets, cell phones, and ect…)

Coaching, training, developing, and mentoring all Team Members in the store

Influencing and directing the staffing and retention of store Team Members

Up Achieving all financial objectives, scheduling expenditures, analyzing variances, and initiating corrective actions as appropriate

Marketing merchandise by studying advertising, sales promotion, and display plans

Analyzing operating and financial statements for profitability ratios

Securing merchandise by implementing security systems and measures

Protecting Team Members and customers by providing a safe and clean store environment

Maintaining the stability and reputation of the store by complying with legal requirements

Maintaining operations by initiating, coordinating, and enforcing all program, operational, and personnel policies and procedures

Conducting HR investigations with the assistance of Company leadership

2014–2015 Cash America, Inc. Griffin, GA

Shift Lead

Following Corporate Opening and Closing procedures

Training Team Members while monitoring and appraising their job results

Coaching, developing, and mentoring all Team Members in the store

Influencing and directing the staffing and retention of store Team Members

Resetting to factory setting of electronics. (Laptops, tablets, cell phones, and ect….)

Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotions, authorizing clearance sales, and studying trends

Marketing merchandise by studying advertising, sales promotion, and display plans

Securing merchandise by implementing security systems and measures

Maintaining the stability and reputation of the store by complying with legal requirements

Maintaining operations by initiating, coordinating, and enforcing all program, operational, and personnel policies and procedures

Strong computer skills.

Experience – continued

2013–2014 Cash America, Inc. Griffin, GA

Pawn Broker

Strong negotiating skills

Educating customers on services we provide

Make quick accurate proposal for customers’ needs

Utilize knowledge and research tools

Make quick accurate proposal for customers’ needs

Utilize knowledge and research tools

Keep customers information confidential

Familiar with City and State Ordinance

Able to insert best practices for customer and company

Assist in Loss Prevention

Attend Store Meetings as Required

Strong computer skills.

2009–2013 Daniel’s Cash Out Auto Sales Griffin, GA

Office Manager

Responsible for daily sales reports

Compile all financial papers of selling automobiles

Processing vehicle titles

Responsible for monthly payments of sales taxes

Responsible for monthly profit/loss statements

Responsible for accounts payable and receivables

Responsible for payroll

1999–2009 Turner Broadcasting System, Inc. Atlanta, GA

Security Systems Administrator

Responsible for administering and maintaining 4 Windows 2007 Servers

Administering Visitor Software (Passage Point) for entire company.

Administering Security Access Control System (DSX)

Administering two Microsoft SQL Databases

Administering Payroll Software for over three hundred people. (Kronos Time Keeper Central)

Training of all security personnel on security applications

Diagnose system hardware, software and or operator problems

Plans and coordinates hardware and software installation and troubleshooting

Designing Microsoft Access databases and user support of these databases

1998-1999 Atlanta Housing Authority Atlanta, GA

Computer Support Specialist

Responsible for administering and maintaining three Windows NT Servers

Administering for Novell

Installation of hardware and peripheral components such as disk drives, memory, and network cards.

Diagnose system hardware, software and or operator problems

Experience – continued

1997–1998 H.J. Russell & Co. Atlanta, GA

Computer Support Specialist

Ordering of parts and supplies for PCs

Installation of hardware and peripheral components such as monitors, keyboards, printers, modems, memory, tape drives, disk drives, and network cards

Installation of software packages such as operating systems, work processing, or spreadsheet programs

Diagnose system hardware, software and or operator problems

Train users in the use of equipment, software and manuals

Support of 40 properties by phone, on-line networks and by mail

1996–1997 Mitchell Street Associates Atlanta, GA

Technical Engineer

Detailed knowledge of PC hardware setup and maintenance

Installed, configured and tested new hardware such as IDE and SCSI drives, scanners, network adapters, PCMCIA cards, modems, and memory

Capable of resolving IRQ conflicts and other troubleshooting

Ability to install and configure software and operating systems, and network cards

S

1993–1996 Georgia-Pacific Corporation Atlanta, GA

Information Analyst

Designed Microsoft Access databases for reporting

Using Access Basic and Macros

Assist department personnel in writing and maintaining AS/400 Query

Generate regular and ad hoc reports

Assist other departmental personnel in use of PC’s and AS/400 applications, and resolution of problems associated with these type of duties

Proficient in AS/400 Query, Microsoft Access, Access Macros, Access Basic, Excel and PowerPoint

Design, layout and production of presentation materials for all levels of management

LAN Administrator

Maintain and order supplies for departmental network printers

Manage and configure printers and printers queues

Schedule and manage backup process

Provide basic problem determination

Investigate and diagnose problem

Resolve problem or escalate to PC TSA

EDUCATION

1992-1993 South Suburban College South Holland, IL

General Coursework

1984-1985 Robert Morris College Carthage, IL

Paraprofessional Certificate in Accounting

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