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Customer Service Social Media

Location:
Queens, NY
Salary:
43,000
Posted:
October 12, 2023

Contact this candidate

Resume:

SHINETAHA SAINCILA

***-** ******* ***, ****** VILLAGE, NY 11427

E-MAIL: ad0b3i@r.postjobfree.com

TELEPHONE #: +1-347-***-****

Detail-oriented writer with extensive experience in creating professional letters, editing and translating papers. Proficient in video production, content creation, and research. Skilled in providing customer service support and tutoring.

SKILLS:

• Strong writing, editing, and proofreading abilities.

• Excellent verbal and written communication skills.

• Proficient in Microsoft Office and Adobe Creative Suite.

• Strong attention to detail and ability to meet deadlines.

• Fluent in English and proficient in French.

EXPERIENCE

Family Dollar, Jamaica Queens, NY — Customer Service Associate August 2022 - PRESENT

• Provided excellent customer service by greeting customers, answering questions, and resolving issues.

• Operated the cash register and processed transactions efficiently.

• Maintained clean and organized store appearance. English Tutor, Nassau County, New York— Self-employed September 2020 - November 2022

• Provided one-on-one English Language tutoring to students of various ages and skill levels.

• Developed lesson plans and tailored instructions to meet individual needs.

• Helped students improve their reading, writing, speaking, and comprehension skills. Social Media Coordinator, Flushing, New York — Personal Assistant March 2021 - February 2022

• Wrote scenes and dialogue for video projects such as gym enthusiasts reels and TikTok Creator.

• Capture and edit photos and videos for use on social media.

• Worked on Canva and managed social media content for individual influencers. Freelance Writer, Queens, New York — Self-employed June 2016 - October 2018

• Created professional letters, resumes, and other documents for clients.

• Revised and edited materials for grammar, style, and formatting.

• Translated papers and wrote legal agreements papers for businessmen and businesses. Business Interpreter, Queens, New York — Self-employed July 2016 - May 2018

• Translated business papers and shipping documents for business-to-business.

• Assisted clients in understanding and communicating with their foreign partners. QCC Newsletter, Flushing, New York — Assistant Editor January 2016 - May 2016

• Edited and revised materials for grammar and clarity.

• Participated in discussions with club leaders for editorial events headlines.

• Coordinated with writers and other editors to meet publication deadlines. SDRC, LLC., Queens village, New York —Researcher and Business writer January 2019 - April 2020

• Conducted research and analysis to support documentations.

• Drafted reports and proposals in clear, concise, professional language.

• Business writing.

LANGUAGES

• English

• French

• Haitian-creole

EDUCATION EDUCATION

Queensborough Community College, Flushing, New York —Business Administration A.S

(Incomplete)

August 2015 - January 2017

Business Law, Fundamentals of economics, geometry, algebra, English, health and sciences, French, and other curriculum in the art.

Queens College, Fresh Meadows, New York — Summer Courses June 2017 - August 2017

English Writing and Philosophy.

University of Phoenix, online — English Arts B. A (Expected graduation date: May 2024) September 2019 - PENDING

Psychology, English, Critical Thinking study, Economics and finances, and English composition

Queensborough Community College, Flushing, New York —Business Administration A.S

(Incomplete)

August 2015 - January 2017

Business Law, Fundamentals of economics, geometry, algebra, English, health and sciences, French, and other curriculum in the art.

Queens College, Fresh Meadows, New York — Summer Courses June 2017 - August 2017

English writing and philosophy.

University of Phoenix, online — English Arts B. A (Expected graduation date: May 2024) September 2019 - PENDING

Psychology, English, Critical Thinking study, Economics and finances, and English composition II.



Contact this candidate