Customer Service Care
Resume:
Kristen M Walsh
ad0b1w@r.postjobfree.com
***** ********* ****, *********, ** 55044
SUMMARY
Highly motivated and results-driven, success-focused, highly motivated Customer Care Representative. Successful at communicating and implementing Customer Service objectives combined with supporting the sales department. Strong interpersonal skills which contribute to establishing relationships with new and returning customers. Areas of expertise include: PROFESSIONAL EXPERIENCE
Jewelry By Johan June 2023 – September 2023
Customer Service Representative
Scheduling orders while managing the timeline for production for each individual order
Answering customer emails and in-person inquiries about custom orders then directing to sales representative
Provided materials to be selected for customer’s orders
Order updates with customer questions along with original confirmation emails
Updates on inventory through multiple software’s
General Housekeeping
Millz House 2017 - 2023
Customer Care Representative/ Receptionist
Providing customers with a quick check-in while explaining the playing and safety guidelines for all swing sets, hoop
courts, and trampolines.
Responsible for providing solutions for unique situations to ensure a high level of customer satisfaction.
Resolve all customer complaints, inquiries, and ensure resolution.
Support the sales department in moving potential customers through the sales process.
Internet support and maintenance.
Strategic Planning • Process Improvement • Team Building and Coaching. New Horizon 2019-2020
Lead Preschool Teacher
Helped children with basic/ building blocks for preschool/ school while preplanned daily activities.
Watched over children while their parents/ guardians were in need of child care by providing safety, protection,
and guidance.
Preplanned daily activities to help the children learn basic building blocks for preschool/ school.
Held conferences for parents/ guardians to keep them updated on the individual Child's progress during the year
as well as special events to keep our families and staff connected with the children.
Assisted teachers from the infant room up to the school-age rooms.
Open/Closed facility.
In Home Daycare 2014 - 2018
Daycare Provider
Responsible for daily care of kids while adding life experiences.
Monitoring play activities.
Education includes numbers, words, and exercise.
Facilitate and supervise Field trips.
Transportation to and from preschool when applicable.
Nutrition guidance for toddlers and parents.
KinderCare 2011 – 2014
School Age Teacher
Teacher for grade school kids and their continuing education.
Planning educational activities and projects.
Planning and coordinating field trips.
Working with parents on educational ideas outside of KinderCare. Kristen M Walsh
ad0b1w@r.postjobfree.com
17285 Greentree Path, Lakeville, Mn 55044
EDUCATION
Penn State University 2010 - 2011
Normandale Community College 2011 - 2014 - Associate's Degree Business Administration Lakeville High School Graduate 2010
SKILLS
Team building and coaching
Strategic planning and Implementation
Customer services
Dedicated and goal oriented
Adaptable providing empathy
Customer services
Flexible with given tasks providing determination REFERENCES
Available upon request
Contact this candidate