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Kelly Graham

P.O. Box ****.

Discovery Bay, Ca 94505

925-***-****

Seeking a challenging position which will utilize my escrow, customer service and purchasing experiences.

Self starter, motivated and goal driven

Highly efficient, organized and positive

Excellent communication skills, both written and oral

Solid multi-tasking capabilities

Professional, adaptable and flexible

Comfortable in high pressure deadline oriented situations PROFESSIONAL EXPERIENCE

01/2023 – Present

Front End Clerk, Raley’s, Oakley, CA

Customer check out, Bookkeeping

02/2020 – 08/2022

Escrow, WFG Title, Brentwood, CA

Opened escrows, review preliminary title reports to clear items and order necessary liens deeds of trust.

Prepare fees; coordinate process with Realtors, Buyers and Sellers.

Review terms; Consummate Lender fees

Prepare documents for signing.

Request funds and complete Lender conditions for funding.

Final audit and close file.

09/2017 - 09/2019

Escrow Assistant, Chicago Title Company

Opened escrow; sent fees; answered incoming calls

Reviewed Title Reports distributed to Clients; Ordered payoffs; liens; evidence of insurance; funding packages; policy write ups; provided lenders requests and conditions; closed escrows per timelines; Nightly banking

08/2015 – 09/2017

Escrow Assistant, Stewart Title Company

Opened escrow; sent fees; answered incoming calls

Followed up on preliminary Title Reports distributed to clients; ordered payoffs; liens; evidence of insurance; funding packages

Policy write ups; provided lenders requests and conditions; closed escrows per timelines.

Nightly banking; lock up closing office for the day in accordance with new compliance guidelines

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06/2014 – 08/2015

Office Manager, Postal Annex Walnut Creek

Notarized documents; performed Live Scan Finger printing

Daily office duties such as ordering supplies, accounts receivable payable.

Prepared packaged items for shipping; followed up on deliveries.

Monthly invoicing for mailbox holders, daily mail distribution for mailbox holders. Closed balanced registers for end of day.

07/2013 – 04/2015

Escrow Assistant, North American Title Company

Assisted 2 Escrow Officers at Heavy Refi resale desk.

Greeted clients, answered incoming calls.

Opened escrows, followed up on preliminary Title Reports, distributed to Clients.

Ordered payoffs, liens, evidence of insurance, funding packages, policy write ups

Provided lender conditions, closed escrows per timelines.

Nightly banking, locking up closing office for the day in accordance with new compliance guidelines.

02/1997 – 06/2013

Providence Development

All office managerial responsibilities and processes to ensure an effective working environment

Handled bidding, prepared bid packages, and awarded all onsite contracts

Follow up to ensure accuracy and timeliness of all contract information, vendor details, pricing

Prepare sub-contracts and follow up on insurance requirements

Issue Purchase orders, custom change orders and coordinate with appropriate sub-contractor

Coordinate with Superintendent to review and process all invoices for payment per contract terms

Walked/Inspected new Homes with Buyers for final orientations

Coordinate with Superintendent to review and process all invoices for payment per contract terms

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