SABRINA PAULSON

*** ********* **, *********, **, 97479, US • 541-***-**** • ad0b0c@r.postjobfree.com

Managed data entry task with a high accuracy rate

Over 10+ years experience in an office setting.

I also have 10+ years in customer service.

Trained several new hires on motel protocols customer service principles and motel software. Coaching and mentoring

Team oversight

Product branding

Customer relations

Service Manuals

Staff management

Client service

Business Planning

Operations management

Business Strategy

Management

Consulting

Hiring and staffing

Supervision

Staff training and development

Safety regulations

Inventory control

Merchandising

Recruiting and Hiring

Verbal and written communication

Buisness - Some college (No degree)

Umpqua Community College - Roseburg, OR

High School - 1990

Sutherlin High School - Sutherlin, OR

Owner - October, 2018 to Present

The Woodsman Country Lodge - Crescent, OR

Used my human resources knowledge to oversee hiring, training, and performance improvement strategies. Coordinated and managed the performance of [Type] and [Type] employees in order to increase customer satisfaction, operational efficiency, and profit margins.

Kept a close eye on the business bank account, analyzing spending and earnings and keeping track of changes in funds. Trained and motivated [Number] employees to complete daily business tasks such as [Task] and [Task]. Established, enforced, and optimized internal policies to maintain efficiency and responsiveness to demands. Small business management includes stock ordering, stock control, cash handling, cleaning, and employee rostering. Reduced employee turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.

Professional Summary

Skills

Education

Work History

Owner - July, 2022 to Present

bronz bunz llc - sutherlin, Oregon

Assessed suppliers in order to assess delivery quality, timeliness, and compliance, maintain tight cost controls, and maximize business operational efficiency.

Kept a close eye on the business bank account, analyzing spending and earnings and keeping track of changes in funds. Created and managed a $[Amount] annual budget with effective controls to avoid overspending and support sustainability goals. Trained and motivated [Number] employees to complete daily business tasks such as [Task] and [Task]. Kept up-to-date administrative records to stay on top of operational conditions. Created and launched new menu options to increase sales. Interpreted clients' needs and recommended services that would be ideal for them. Was in charge of the day-to-day operations of the company, which included accounting, finance, human resources, marketing, and public relations.

Receptionist - January, 2016 to November, 2018

Pfeifer & Associates - La Pine, OR

Was in charge of the staff's office space, weekly schedules, travel reports, phones, credit cards, and keys to the office. Assist all departments with data.

Scheduled and confirmed [Job Title] appointments and meetings. Organized and scheduled office meetings as well as client appointments, effectively accommodating hectic schedules for a team of [Number] professionals.

Interacted with organizational staff, executives, clients, vendors, and visitors on a daily basis. Provide information and literature about the residence in person and over the phone. Kept track of visitors and screened them for access to the facility and inter-office personnel. Distributed incoming mail throughout the [Number]-person office to the appropriate recipients. Make appointments and keep track of them on a calendar. Maintain contact with clients and business associates. Acted as the first point of contact for potential clients and scheduled appointments for them. I'm in charge of creating documents and spreadsheets, as well as emailing and assisting with contracts. Answered the phone, completed paperwork, and processed cash, check, and credit card transactions. Checked in visitors, distributed visitor badges, and managed logbooks to comply with security initiatives. Greeted all customers with a friendly greeting, answered general questions, gathered information about the nature of their visit, and directed them to the appropriate offices.

Answered a multi-line, high-volume phone and directed callers to the appropriate company personnel. Administrative work organization and supervision

Provide details such as the location of the office and the services offered. Administrative Assistant - October, 2014 to December, 2016 Interfor lumber mill - Gilchrist, OR

Used agile work methods to ensure that projects were completed quickly and successfully. Created and updated physical records and digital files to keep current, accurate, and compliant documentation. Maintained personnel records and issued notifications of internal opportunities to assist human resources. Kept accurate employee records and informed employees about internal opportunities. Visitors were escorted to specific offices or meeting rooms by me. Inbound phone calls, mail, and faxes were managed and directed appropriately by me. Answered phone calls from clients, vendors, and a variety of other callers looking for information. Am in charge of the company's paperwork.

Kept detailed records of employees in order to keep up with internal opportunities. Assist in the preparation of reports that are scheduled on a regular basis. Provided job candidates by screening, interviewing, and testing applicants. Was in charge of supplies, vendors, organization, and upkeep in the office. Photocopy, print, and check documents on behalf of other colleagues. Meetings and appointments are organized and scheduled by me. Provided new employees with training in administrative procedures, company policies, and performance expectations. Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy. All new hire, security, and temporary paperwork was organized by me. Wrote email messages, memos, and [Type] letters for [Job Title]s and proofread all documentation to ensure that there were no errors in the correspondence.

Performed general clerical tasks both independently and with supervision. Converted physical files to digital records by scanning them. Accounts Payable Accountant - July, 1998 to November, 2010 Smalleys - Sutherlin, OR

Invoiced Customers

In charge of accounts payable and accounts receivable Daily and monthly reports and reconciliation

Daily banking

Answered multi phone line and directed them to the correct department Copied faxed mailed documents

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