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Customer Service Property Manager

Location:
Houston, TX
Salary:
15.00
Posted:
October 12, 2023

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Resume:

Lorri Bates Cell: 832-***-****

**** ******* **.

Houston, Texas 77070

OBJECTIVE: To obtain a position of responsibility which maximizes my organizational skills, and allow me to pursue new challenges, projects and personal growth?

EMPLOYMENT:

2018-2022. Railcrew/RenzenbergerHallcon

Houston, Texas

Driver

Drive to and from train. Taking and dropping off crew members to aboard the railroad trains. Taking every safety precaution available.

2017- 2018 Manpower Group Houston, Texas

Facilities Manager - Teletech/Ttec

●Managed staff, due diligence and application approvals, increase occupancy, increase revenue, resident retention, and great customer service skills.

●Strong computer skills.

●Coordinate marketing for property.

●Directly supervised and monitored over 800 employees.

●Maintain curve appeal, staff dress code, complaints, and correct accounting reporting.

●Maintain the site vendors, ensure that all comply.

2011- 2016 Crofton Place Apartments Houston, Texas

Assistant Property Manager – Advantage Management

●Ensure that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited.

●Determines the optimum rent based on market conditions and the level of rent concessions, if any.

●Participates, approves, and manages marketing efforts to increase occupancy.

●Establishes and monitor the property budget daily in accordance with established goals.

●Collects, post and scan all monies.

●Complete all F.A.S and renewals

1994 – 2010 Sterling Grove/ Castlewood/ Winfield Townhomes Houston, Texas

Community Manager/Assistant Manager – Rockwell Management

●Supervises all on-site staff, including hiring, training, supervision, and corrective measures. Determines productivity standards of each staff member and communicates these standards; evaluates performance of these standards for individual staff members and makes resulting compensation decisions.

●Resolves resident issues or delegates them to staff members to resolve.

●Performs the tasks of subordinate associates as needed, including leasing units and making units ready for leasing.

●Meets with staff individually and in group meetings to communicate information and company news, to ensure that directives and goals are mutually understood, and to receive feedback and discussion

●Establishes and monitors the property budget daily in accordance with established goals.

●Ensures that all applicable deposits, rents, and other fees and ancillary revenues are collected and deposited.

●Determines the optimum rent based on market conditions and the level of rent concessions, if any.

●Participates, approves, and manages marketing efforts to increase occupancy

Skills:

Most software used with apartment communities. One site, Yardi, rent roll, Ask now, etc.

References available upon request



Contact this candidate