ANDRIA GRIFFIN
CONTACT:
Phone: 972-***-****
EMAIL: ad0ar8@r.postjobfree.com
EDUCATION:
MBA of Global Management
Ashford University-Cum Laude
Bachelor of Project Management
Ashford University- Cum Laude
Associate in Applied Science Management
Richland College
Certification:
Richland College Project Mgmt.-Certification
Richland College Management-Certification
COBRA Regulatory Tier 1 -Certification
HIPPA Regulatory -Certification
Agile Bronze and ITLI -Certification
Agile Project Management- Certification
Actively pursuing “PMP” -Certification
PROFILE:
Senior IT Professional which has completed some of the top Migrations, Integration and Divestiture projects in the world. Client-focused and results- oriented professional with extensive experience in all facets of leadership and strategy with 15+ years in Program, Project, Procurement, Product, Release, Requirement, and Vendor/Customer Service Management. Full Life Cycle Software/ Hardware, Logistics, Data Warehouse, Cloud, Banking, Infrastructure, Network Security, Wireless and Mobility (IOS/ANDRIOD). Application Development/Deployments within the Telecommunication, Banking, Communication, Healthcare, Retail, Finance and Human Resource Industry
SKILLS:
Leadership (Agile/Waterfall)/Scrum Master
Information Technology Program/ Project Management
Integration / Migration / Divestiture
Risk Management
Infrastructure and BIG Data
Financials “Multi-Million Dollar Projects”
Resource Management
Telecommunication/ Communication/Wireless/Mobility
Negotiation Skills
Supply Chain and Logistics Mgmt.
Multiple Program/ Projects simultaneously
Procurement Management
Operational Management
Product Management
Remedy
SAP
JIRA/ RALLY
Scrum
SDLC
Clarity
WORK EXPERIENCE
AT&T Plano, TX July 2021- Present
Lead IT Project Manager
The Lead Project Manager (LPM) takes responsibility for the definition, documentation and execution of a single major project or a number of smaller initiatives, actively participating in all phases of the project.
The LPM will report to the overall Program Manager and will be responsible for organizing, planning, and executing selected Task Orders released under the Program.
In this capacity, the LPM will be responsible for supporting the Task Order response upon release by the customer (Proposal/Pricing submission); align resources to staff project positions; and lead teams of IT, Network and Engineering professionals, including consultants and subcontractors, in the execution of the work defined in the Task Order.
LPM is responsible for executing program scope, timeline, and budget; documenting risks and mitigation plans; and managing all aspects of the project through its successful completion.
The LPM will also work with relevant cross-functional teams to manage work assignments/work approach and ensure each project has clear goals and timelines; provide project estimation and planning, including being responsible for scheduling, resourcing requirements, and budgeting; manage project communications, providing formal and informal status updates both internally and externally; and support the analysis and planning of any future customized assessment work.
Support Big Data in the daily use of data systems and ensure adherence to legal and company standards
Assist with Data reports and data extraction when needed
Monitor and analyze information and data systems and evaluate their performance to Client ways of enhancing them (new technologies, upgrades etc.)
Ensure digital databases and archives are protected from security breaches and data losses
Troubleshoot data-related problems and authorize maintenance or modifications
Johnson Controls, Inc. Irving, TX September 2020- July 2021
Sr. IT Project Manager
Lead Mobility, Cloud and Java Remediation/Removal Projects.
Responsible for all hardware/software components.
Responsible for project deliverables during all phases through deployment. Develop project plan, design, coordinate and manage the implementation of all Hardware/ Software and Operational deployments. Point of escalations for all Risk, Issue tracking and resolution management
Responsible for vendor mgmt., vendor contracts, vendor task integration & delivery based SOW for large projects. Creating Monthly/Weekly Executive reports as per the defined SLA/KPI. Utilizing Power BI
Lead Stakeholder (client facing) and IT Teams which were cross functional teams to manage programs within allotted timeline and budget.
Responsible for budget, plans, organizes, monitors and controls projects using appropriate tools and techniques to ensure efficient/effective project completion.
Develops detailed work plans, schedules, estimates, resource plans, and status reports. Leads program meetings, also responsible for program tracking and analysis.
Alcon/ Novartis- Ft. Worth, TX August 2019-March 2020
Sr. IT Circuit Project Manager
Manage the Divestiture between Alcon and Novartis for over 160 location globally. Responsible for all hardware/software, local-area network/ wide area network (LAN/WAN) and cloud set up for migration/divesting for these Global sites
Responsible for coordinating with the infrastructure engineering group along with the chosen carriers/ vendors (Wipro, Carnival, AT&T, Verizon, British Telecom, Frontier, Century link and Orange),.etc.
Responsible for communicating to site leads on the customer side that a technician will be showing up on a specific day to install an internet circuit and also help manage and maintain the communication for network devices such as routers will be shipped to their site and installed.
Responsible for budget, plans, organizes, monitors and controls projects using appropriate tools and techniques to ensure efficient/effective project completion.
Manage onsite and virtual resources- Business Analyst, Project Coordinate, Architects, Technicians & Developers/Engineers through implementation of the End to End project. Ensuring proper resources are in place to provide efficiencies & effectiveness through quality deployment.
Bank of America- Plano, TX April 2018- August 2019
Sr. IT Global Agile Project Manager V
Manage project scope to LOB products, processes, cross-functional, inter-departmental and Global company implementations.
Serves as secondary contact to senior department managers for critical change. Initiatives and provides assistance to staff.
Manage Human Resources E2E Forecasting, Cloud Migration, Regulatory Mandates and Aggregation platform(s) in various capacities and product development. Clarity and PCM Updates
Accountable for analyzing present-state, developing alternative future-state approaches and facilitating implementation.
Responsible for budget, risk, planning, organizing, monitor and control
NEC –Irving, TX April 2017- February 2018
Sr. IT Project Manager
Managed all components of the 7- Eleven Point of Sale (POS) and PinPad Software/Hardware Deployment to over 8000+ Sites in the U.S. and Canada
Responsible for project deliverables during all phases through deployment. Develop project plan, design, coordinate and manage the implementation of all Hardware/ Software and Operational deployments. Point of escalations for all Risk, Issue tracking and resolution mgmt..
Worked directly with clients (7 -Eleven) regarding changes to the project scope, project risk, assessment of possible constraints and identification of new service opportunities
Manage onsite and virtual resources to provide efficiencies and effectiveness through a quality deployment
Managed vendor contracts and delivery based SOW/LOA for large proj
WORK EXPERIENCE
Frontier Communication-Richardson, TX October 2015- Dec 2016
Sr. Program Manager III
Lead the Verizon FIOs Video (Complete Video Portfolio) Migration to Frontier Communication
Facilitated all communications with Stakeholder (client facing) between Vendors, (Cisco, Verizon, Arris, Seachange, Vubiquity, Invidi, Ultraviolet and Ericsson) the Product teams and the Business units to deploy FIOs and new products to the market.
Handled the complete end to end deployment of Verizon FIOs Video hardware and software features and functionality in support of the Product roadmap by taking the lead in deliverables and timing of all aspects of the project.
Lead all activities for design, execution, deployment, risk, change control and project closure (Post support)
Manage onsite and virtual resources to provide efficiencies and effectiveness through a quality deployment
Incorporated new and existing data analytics into the new product requirements to create metrics to track new product performance and lessons learned.
Responsible for Verizon FIOs portfolio lifecycle management including existing product rationalization / justification, while implementing new processes and optimizing existing processes and tools. Projects in Nature: TVE, VOD, Security, Infrastructure, Reporting, Finance, Cable TV, Web, Mobile(IOS/Android) and Ad Insertion
AT&T -Richardson, TX May 2014- October 2015
Lead Agile IT Program/Project Manager and Scrum Master
Lead Program Manager for the complete AT&T and DIRECT TV Migration Project
Responsible for program management of large company-wide programs that are cross-functional and strategic in nature project including: Big Data (Data Warehouse), HFM, SAP, eCDW, Network Security, Infrastructure, Reporting, Finance, Cable TV, Web, Cloud and Mobile (Android/IOS) development.
Lead Stakeholder (client facing) and IT Teams which were cross functional teams to manage programs within allotted timeline and budget.
Defines project scope and objectives, directs activities of project teams, and identifies resources. Programs are the most complex, are company-wide, with program activities that require an extremely high level of analysis to create program objectives for new programs that have external impacts.
Work with external vendors and internal stakeholders to champion program/project(s) across the entire organization.
Develops detailed work plans, schedules, estimates, resource plans, and status reports. Leads program meetings, also responsible for program tracking and analysis.
Responsible for vendor mgmt., vendor contracts, vendor task integration and delivery based SOW for large projects. Creating Monthly/Weekly Executive reports as per the defined SLA/KPI.
Utilized: Microsoft Office/ MS Project/Q-Net/ SharePoint/ PRISM/RALLY/CMPM/ITUP/MOTS/T-Space/VPN Remote Access Solutions
Certifications: AGILE (Bronze); ITUP (Bronze)
Ericsson, Inc. Plano, TX 2011- 2013
Demand Manager/Project Coordinator
Managed Special transformation and Integration Projects within the U.S and International for BCS, Red back, Microsoft, Sprint, Tel Cordia, Bel Air, One Ericsson Network (Global).
Responsible for orders/ delivery/deployment of IT Software & Hardware Equipment, Network Security, Infrastructure, network & voice circuits including Ethernet, OC3,DS3s,T1s,PRI,BRI,Polycoms & long distance. Polycom SIP Phones and Core Competency.
Handle weekly conference call with Stakeholder (client facing), Vendors (Procurement Mgmt.) on pending quotes, orders, Managed Change Control process, disconnects and issues.
Handle Market Region forecast activities and output to provide good market demand information into Business Unit (BU)/Suppliers.
Supports Management with decisions material and runs the Market Regions S&OP assumptions and risk. Monitor and Work Remedy Tickets; Work with Cisco, Avaya, PBX/SIP, Trunking, MPLS, Ethernet.
Experience with infrastructure related projects in regards to Mobility (Android/IOS), VOIP and Data.
Lead all activities for design, execution, deployment, and project closure (Post support).
Work open orders, quotes, disconnects and new installs. Submit quote request and Supplier responses; Work Firm Order Commitment (FOC) dates from Supplier updates.
Manage onsite and virtual resources to provide efficiencies /effectiveness through a quality deployment.