Customer Service Regulatory Compliance
Resume:
MAXWELL
FERNANDEZ
i ad0ar6@r.postjobfree.com
Q Orlando, FL 32825
SKILLS
+ Tool and Parts Inventory
Oversight
+ Quality Control
+ Job Prioritizing
+ Conflict Resolution
+ Regulatory Compliance
+ Multiple Priorities Management
+ Service Quality Management
+ Critical Thinking
+ Shift Scheduling
+ Schedule Preparation
+ Workplace Safety
+ Customer Service
+ Budget Controls
+ Work Planning and Prioritization
+ Time Management
+ Employee Safety Training
+ Performance Evaluations
+ Inventory Management
+ Staff Supervision
+ New Employee Hiring
+ Staff Motivation
+ Team Leadership
+ Energetic and Outgoing
+ Workflow Management
EDUCATION
Valencia College
Orlando, FL + 01/2022
Associate Of Applied Science:
Medical Radiologic Technology
Colonial High School
Orlando, FL + 05/2021
High School Diploma
PROFESSIONAL SUMMARY
Proficient Job Title delivering encouragement and feedback to help
employees be successful. Energetic professional with great poise. Well-
trained in Skill.
WORK HISTORY
Chipotle Mexican Grill - Service Manager
2211 South Orange Avenue + 03/2022 - 10/2022
+ Met with customers to discuss service needs and offer available
solutions.
+ Maintained team productivity and quality of service by establishing
and maintaining clear benchmarks.
+ Met with customers to discuss service needs and develop effective
and practical solutions.
+ Monitored team performance, adhered to service level agreements
(SLAs) and provided detailed job training.
+ Maintained effective customer service by responding to service
requests quickly to increase overall sales by Number%.
+ Followed up with customers during and after installations to verify
satisfaction.
+ Handled over $Amount in rental and purchase payments daily with
Number% accuracy.
+ Enhanced customer satisfaction ratings by motivating team members
to strengthen quality and increase productivity.
Chipotle Mexican Grill - Team Member
2211 South Orange Avenue + 07/2019 - 10/2022
+ Kept work areas clean, organized and safe to promote efficiency and
team safety.
+ Learned all required tasks quickly to maximize performance.
+ Contributed to team success by completing jobs quickly and
accurately.
+ Developed strong cooperative relationships with coworkers and
managers.
+ Operated register to process payments and collect cash payment for
order totals.
+ Worked different stations to provide optimal coverage and meet
production goals.
Chipotle Mexican Grill - Kitchen Manager
2211 South Orange Avenue + 05/2021 - 03/2022
+ Conducted daily checks of refrigerators and freezers to verify proper
food storage, container labeling and surface cleaning.
+ Scheduled and received food and beverage deliveries, adhering to
food cost and budget.
+ Delegated food preparation duties down to cooks and followed up
with cooks to verify proper preparation and production of meals.
+ Checked and tested foods to verify quality and temperature.
Contact this candidate