Applications Development Service Management

Syed Asad Ali

Email: *************@*******.*** Mobile# +971-********* Abu Dhabi UAE

Date of Birth: 18-04-1981 Nationality: Pakistani, Driving License: UAE, Marital Status: Married Objective: To contribute in business value, by developing and executing a strategic long-term vision, while leading the firm to achieve measurable business results and growth in an organization that supports potential intensification. Education & Credentials: 2005-2006 MS (Distributed Computing Systems) with Merit from University of Greenwich, London, UK 2001-2005 BS (Computer Science) from Sir Syed University of Engineering & Technology, Karachi, Pakistan. Globally Leading Industries Exposure:

Governments (Municipalities & Ministries)

Blue-chip Technologies Company (IBM)

Aviation Group (Etihad Airways)

Blue-chip Electronics Manufacturer (Panasonic MENA)

Oil & Gas (Dubai Petroleum)

Publishing Group (Sterling Publishing Group UK)

Pharmaceutical (Pfizer Pharma Ltd. Pakistan)

Professional Experience: 14 Years UAE 10 Years Golden Visa Holder Sept 2018 to date Application Manager Abu Dhabi City Municipality Key Deliverables:

Managing L1, L2 & L3 teams for Applications development and support.

Delivered CAPEX & OPEX system project for Abu Dhabi Executive Council and Department of Transport & Municipalities PMO Office.

Delivered SmartHub City project for Abu Dhabi Police & Court Services.

Delivery of ESB integrations project with internal & external departments. Core Competencies:

Team Leadership & Management

Solution Architectures, Applications Architecture

IT Operations Excellence, IT Service Management

IT Service Offerings & Agreements, Cloud Integrations

Designing HLD, LLD, Proof of concepts & Proof of Value

Applications Development & Maintenance

Cross Functional Team Leading Coordination

Change/Incident/Problem/Vendor Management

Project Management, Budgeting & Scheduling Projects Awards & Recognition:

Etihad Airways for Award 2013 Deliver Best Practice

Etihad Airways for Award 2014 for Taking Responsibility

Top Scorer in Professional Career Assessment, awarded Officer Grade 2 position in 2014 Etihad Airways Group Dec 2015 – Aug 2018 Technical Lead IBM Middle FZE Abu Dhabi Key Deliverables:

Managed a Team of 8 staff as a Managed service for IT Operation at Etihad Airways Group at client site

Engagement and delivery of defining features, phases and solution requirements as structures and behaviors of Proof of Concept and Value for Etihad Airways Loyalty platform application to solve the existing business problems that included complex integrations.

Developed Guest Services Web app in outsystems for cloud platform Professional Accreditations:

PMI Certified Associate in Project Management (CAPM)®

ITIL ® Intermediate Certificate in Service Offerings & Agreements Regis No. 5429759.20428875, Abu Dhabi

ITIL® Foundation Certificate in IT Service Management Regis#. 9980075661778416, Abu Dhabi UAE

MCP & MCTS SharePoint 2010,2007, C #, Asp.Net, WCF, Windows Forms ADO.Net Transcript ID: 978330 & Access Code: 7247AEPK

Professional Trainings & Courses:

Certified Associate in Project Management CAPM-PMI 2021

AZ-303 Azure Architect Technologies Training 2021

AZ-400T00-A: Microsoft DevOps solutions

AZ- AI-900 Azure Artificial Intelligence Training 2021

AZ-104T00-- Microsoft Azure Administrator

AWS Machine Learning Practitioner Training 2021

Python for Data Science and AI IBM

IBM Introduction to Artificial Intelligence (AI)

Foundation of Everyday Leadership 2020

Budgeting & Scheduling Projects 2020 by Coursera

IBM Architectural Thinking Course at IBM Dubai UAE

IBM Cloud Micro Services Architecture Practitioner, Agile DevOps Development Framework & Refactoring

Microsoft Office 365 IT Service Management training

Block Chain Essentials & Foundation Consultant

Microsoft SharePoint 2013 & 2016 Developing

IBM Design Thinking Practitioner IT Architectures Jun 2012 – Dec 2015 Sn Software Engineer Etihad Airways Group Abu Dhabi Key Deliverables:

Managed core Airline Business downstream applications using AgileEnterprise Software Engineering and ITIL practice

To design & develop solutions in guidelines of business

&Technology architectures at Etihad Airways.

IT Service Management of core application Services Design,transition, Operations & systems.

To analyze, design develop, applications for IT Cargo, Finance, HR,Network Planning & Revenue Management

Dec 2011 – Mar 2012 Web Programmer Dubai Petroleum, UAE Key Deliverables:

To design & develop Oil Well Integrity Management System. Sep 2011 – Dec 2011 System Developer Ministry of Social Affairs, Dubai Key Deliverables:

To Design and develop Content management SharePoint application for federal government employees Learning Management System

(Arabic only)

Jun 2008 – Jul 2011 Software Consultant Panasonic Middle East, Dubai Key Deliverables:

Major role to take part in various business-oriented projects requirements analysis and development delivery.

May 2007 – Jan 2008 Web Developer SPG Media Group London, England

Key Deliverables:

To take part in various software application development projects for sales and marketing departments.

Jan 2003 – Dec 2003 Internee Pfizer Pakistan Ltd

Key Deliverables:

Took part in web application development of Service Desk system for Pfizer Pharmaceutical head office Karachi as in internee with a team of 5 members.

1

Technology Skills:

UAE Pass, Smart Pass, AD Pay, Emirates ID Integrations

Sabre/Amadeus GDSAPI Integrations

IBM MQ and ESB Enterprise Service bus integration

IBM Rational Team Concert Administration

IBM Blue mix API Connect Development Platform

Amazon Web Services and PAAS integrations

SITA Messaging Gateways and Codes for Airlines

OutSystems Mobile & Web app development

Microsoft Power BI On Premises Data Gateway

Office 365 IT Service Management

Cloud Architecture IAAS, PAAS, SAAS

SDLC Agile Scrum & Test Driven Design (TDD)

Software Design & Development

Microsoft Azure Cloud Integration

OKTA Authentication Integration

QLIKView BI implementation

Entity Framework 4 Object Relational Modeling (ORM)

,N-Tier Architectures, LINQ

Application Servers Security & Hardening Techniques for IT security

UML Object Analysis and Design (OOAD) Agile Scrum

Applications Minimum Baseline Security Guidelines

React Native, Web API, Asp.Net MVC5, Knockout

Azure DevOps solutions design & management

C# Sharp .Net Framework 1.0, 2.0, 3.5, 4.5

AJAX, Angular JS, JQuery Node JS, Java Script,

JSON

Oracle ERP HRMS Finance and SAP ERP

integrations and interfaces

Java and SSIS ETL Dynamic Automations design

Data Encryption PGP and GPG Key exchange,

private and public keyrings expert Design and

Development expert

REST Full, SOAP, XML Web Services Design and

Development OAuth 1.1 methodology.

IIS 5, 6, 7,8 & Apache Tomcat Web Servers

Microsoft SharePoint 2007,2010,2013,2016

SharePoint Shared Services, Workflows, Web part

Solutions, Power ShellCommands

SharePoint Administration, Server Architectures

Classic ASP, PHP, MYSQL, HTML5, DHTML XHTML

1.0 Strict, XML, XSLT, DTD, XSD, AJAX, CSS

Good understanding of W3C Guidelines

Block chain Docker, Go Lang, Hyper Ledger V1.0

2

RDBMS Oracle 11g Microsoft SQL

Server 2005,2008 & 2012, MYSQL

SQL Server Full Text Search,

SSIS 2008,2012, DTS, SSRS

Stored Procedures, Triggers,

Indexes, Cursors, Isolation Levels,

SQL Server Security, views.

Data Replication/Sync Techniques

Transactional, Merge & snapshot

Oracle Materialized views

Database Encryption File Level

MSDB SSIS integrations

Oracle SQL Developer & TOAD

Well versed in FTP, SFTP, PSFTP,

SSH, secure data transfers

Well versed in SSL, TLS 1.0.1.1,1.2

Active Directory LDAP, OLAP

Operating Systems: Linux OS Red

Hat 7, Window Server

2003,2008,2012

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