Angela Wilson., Senior Scrum Master.

United States, +1-469-***-****, ad0aqx@r.postjobfree.com

LINKS Linkedin

PROFILE A passionate and self-driven scrum master with over 8 years of experience strategically planning, solving, and facilitating complex business challenges with diverse individuals and teams in the Agile software development life cycle. Demonstrated ability to train and motivate agile teams while delivering quality customer services for internal and external clients. Highly skilled in collaborating with all members of Agile development teams to achieve sprint goals. Experience streamlining processes and procedures to increase agility and adaptability. Technical proficiency in MS Office, Salesforce, Jira, MS Project, SDLC, SharePoint, SAFe, Kanban, XP, Crystal, Lean and multiple business analysis Tool

EMPLOYMENT HISTORY

Jan 2023 — Present Scrum Master, SCA Health, Birmingham, AL AL

• Implemented processes and procedures to ensure compliance with Agile/Scrum principles

• Facilitated daily stand-up meetings, sprint planning, sprint retrospectives, and other agile ceremonies

• Ensured sprint deliverables and objectives were met on time and within budget

• Mentored and coached team members to improve their understanding of Agile/Scrum principles and best practices

• Partnered with my PO to keep the backlog healthy and to be sure that there were always work item ready and prioritized for the next sprint.

• I had to set up all the cadences for all teams that I was managing. Apr 2022 — Jan 2023 Senior Scrum Master., Cisco San Jose

• Integrated related methodologies within the company.

• Developed standards and requirements for the agile process.

• Provided training to employees on the agile process.

• Helped teams navigate agile tools .

• Encouraged employee and stakeholders buy-in.

• Strong understanding of Scrum and Kanban.

• Experienced as a Scrum Master or with agile methodology.

• Mentored and coached team members to improve their understanding of Agile/Scrum principles and best practices

Oct 2019 — Mar 2022 Agile Coach, Truist Dallas Dallas

• Facilitate Backlog refinement, Sprint planning, Daily Scrum, Sprint Review and Retrospective Meetings using Agile Methodology.

• Actively participate in Scrum of Scrums to resolve inter-dependencies among different teams.

• Worked in API’s on a major software and migrated in the cloud.

• Removed impediments by resolving inter-dependent issues by implementing new solutions.

• Partnered with to prioritize User Stories from Product Backlog.

• Managed Sprint Backlogs, Release scheduling, project duration estimation and forecasting.

• Documented Change Requests and worked with business sponsors for approvals on timelines and budget.

• Identified, managed and escalated delivery issues and risk to management as needed.

• Prevents impediments and distractions that interfere with the ability of actions the development team needs to deliver on their goal.

Sep 2016 — Sep 2019 Scrum Master., Charles Schwab, McKinney, TX

• Managed multiple complexes, cross-functional and multi-organization technology projects with a variety of key project stakeholders within the Global Business Processing & Global Payments.

• Defined process framework to enable efficient service delivery on cloud (SFDC) - SaaS

• Facilitated sprint planning, sprint review, retrospective meetings, daily scrum meetings, show and tell and worked on deliverables for each sprint

• Increased value by planning deployment, unit testing, system integration testing, regression testing, end to end UAT, and PIV (post implementation validation)

• Improved efficiency by planning capacity, velocity and maintained reports like iteration burndown and velocity charts

• Managed escalations, impediments, risks, and challenges associated with product development

• Implemented test driven development within scrum teams and regular KT's from QA

• Tracked iteration progress, contributed to design discussions and removed obstacles to an iteration Mar 2013 — Aug 2016 Jr Scrum Master, Lolia LLC McKinney TX

• Facilitated requirement review meeting with business, development team manager and SMEs.

• Prepared reports to the Director of Technology for the weekly project Status Review.

• Handled multiple teams with diverse team members and planning meetings for the teams and ensured proper coordination between On-shore &Off-shore team members.

• Conducted meetings with Delivery manager, PMO & the Tech lead to discuss the Release status.

• Created Excel Based modeling for project level Target review & the collaboration of various team members from different teams.

• Empowered and assured the team is productive and functional.

• Create logical data models, business requirement documents and functional specifications documents. EDUCATION Bachelor’s of Science, Kumasi Technical University

Collin College Associate in Applied Science.

Certified Scrum Master(CSM)

Professional Scrum Master (PSM)

SaFe Certified.

Liberal Arts and Science/Liberal Studie.

SKILLS Zoom, Webex. Expert

Devops, Teams, ServiceNow,

Rally,

Expert

MS Office (MS SharePoint 2013,

Visio, Excel, Access, Project,

Excel),

Expert

Tracked and created automated

query project reports using JQL.

Expert

SharePoint and MS Visio. Expert

SQL, Jira, Azure Expert

ServiceNow Expert

Organizational Leadership and a

self-starter

Expert

Agile Scrum Expert

Backlog refinement Expert

Agile Coaching and mentorship Expert

Strong communication and

listening skills

Expert

Servant leadership and removal of

impediment

Expert

Requirement Analysis Expert

Scaled Agile experience and

certified.

Expert

Agile Framework Expert

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