Customer Service Dietary Aide

S a m a n t h a Q u a t t r u c c i

East Providence

Rhode Island

401-***-**** ad0aq5@r.postjobfree.com

OBJECTIVE

I am an experienced team leader and customer service representative. I have 8 years of customer service experience in food service and in retail, as well as 5 years of management experience in a restaurant setting. I am a solid team player when it comes to group settings and great at problem- solving and keeping an up-beat, positive attitude. E D U C A T I O N — E X P E R I E NCE

East Providence High School

East Providence, RI

Graduated 2015

Community College of Rhode

Island

Associates Degree Candidate,

2023

K E Y S K I L L S

- time management

skills

- telephone etiquette

- strong organizational

skills

- energetic work

attitude

- advanced computer

knowledge

- customer service

expert

December 2021- June 2022

Bartender • Event Bartender • The University Club

Providence, Rhode Island

Catered to the members of the club’s needs by the bar or in the dining room. Trained numerous employees behind the bar and assisted with all of the events/catering

April 2016- June 2022

Manager • Café Head Manager • Café La France

Providence, Rhode Island

In charge of the day-to-day inventory and product ordering. Formulated strategies to function better as a team and as a business. Delegate tasks to the other employees as well as making the weekly schedule. Handle cash daily and make bank deposits. June 2015- January 2019

Dietary • Dietary Aide • United Methodist Assisted Care East Providence, Rhode Island

Looked after multiple residents’ diets, diet restrictions, and allergies, as well as assist the chefs/bakers with the day-to-day meal options. Worked one on one with residents daily as well as provide waitressing skills in the dining room during meal times. December 2013- January 2018

Cashier • Service Desk Clerk • Stop & Shop

Seekonk, Massachusetts

Promoted from cashier to service desk clerk and trained for the front-end specialist. Trained numerous new employees. Properly handled cash drawers totaling more than $10,000 each shift. Provided solutions to the customer’s issues.

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