ErnestineTyler Wade

North Las Vegas, NV, *****, US

+1-310-***-****

ad0ajn@r.postjobfree.com

Work Experience

Jul, 2022 - Jun, 2023

Travel Counselor (Sales and Related), TELUS INTERNATIONAL INC.

Announce arrival and departure information, using public address systems.

Confer with customers to determine their service

requirements and travel preferences.

Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.

Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.

Assemble and issue required documentation, such as tickets, travel insurance policies, and itineraries.

Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.

Inform clients of essential travel information, such as travel times, transportation connections, and medical and visa requirements.

Maintain computerized inventories of available passenger space and provide information on space reserved or available. Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.

Prepare customer invoices and accept payment.

Answer inquiries regarding information such as schedules, accommodations, procedures, and policies.

Promote particular destinations, tour packages, and other travel services.

Jun, 2021 - Jun, 2022

Receptionist, VZL Staffing (Zenleaf)

File and maintain records.

Schedule appointments and maintain and update appointment calendars.

Receive payment and record receipts for services.

Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.

Hear and resolve complaints from customers or the public. Schedule space or equipment for special programs and prepare lists of participants.

Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area.

Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.

Keep a current record of staff members' whereabouts and availability.

Take orders for merchandise or materials and send them to the proper departments to be filled.

Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Transmit information or documents to customers, using computer, mail, or facsimile machine.

Enroll individuals to participate in programs and notify them of their acceptance.

Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.

Dec, 2020 - Mar, 2021

Direct Support Professional (DSP), Tancell Care

Transport clients to locations outside the home, such as to physicians' offices or on outings, using a motor vehicle. Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.

Provide clients with communication assistance, typing their correspondence or obtaining information for them.

Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals. Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.

Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.

Participate in case reviews, consulting with the team caring for the client, to evaluate the client's needs and plan for continuing services.

Administer bedside or personal care, such as ambulation or personal hygiene assistance.

Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.

Sep, 2018 - Jul, 2020

Certified Home Health Aide, Home Instead Senior Care Bathe patients.

Perform a variety of duties as requested by client, such as obtaining household supplies or running errands.

Provide patients and families with emotional support and instruction in areas such as caring for infants, preparing healthy meals, living independently, or adapting to disability or illness.

Care for children who are disabled or who have sick or disabled parents.

Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

Check patients' pulse, temperature, and respiration. Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care. Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming. Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.

Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.

Direct patients in simple prescribed exercises or in the use of braces or artificial limbs.

Change dressings.

Massage patients or apply preparations or treatments, such as liniment, alcohol rubs, or heat-lamp stimulation.

Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance, and companionship.

Jun, 2015 - Aug, 2019

Shuttle Driver, Avis Budget Group, Inc.

Identifying and reporting any rental vehicle damage Handle each customer interaction with the utmost

professionalism, courtesy and responsiveness

Work outdoors transporting rental vehicles to and from various locations

Transport vehicles to and from various locations

Displayed skilled knowledge of traffic laws and defensive driving skills

Shuttling rental vehicles between airport lots

Assist associates in maintaining smooth and safe traffic flow throughout check in area and conduct the final inspection of all Avis Budget vehicles to ensure readiness for customer rental

Assist customers with luggage, locating car rental, noting car rental damage before a customer leaves, driving customers to front drop off area of airport for closer proximity Manage car lot and check in cars

Meet transportation, operations or production goals Shuttle cars to the terminal to be rented and am also responsible to move cars to other locations in a safe and efficient manner

Move rental cars from the return lot to the detail lot Staged cars in pick-up lots as needed to prepare for next day Education

2019

Aveda Institute, Vocational in Aesthetician/Esthetician and Skin Care Specialist

2012

View Park Preparatory Accelerated High, High School in General Studies

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