AZUCENA RUBIO

PROFILE

I’m a committed, hard working individual. Skilled working under pressure and

adopting to new situations and challenges.Looking for a position with opportunity to growth.Energetic, motivated and able to multitask. I’m bilingual i can speak,write and read Spanish fluently.

EXPERIENCE

DoorDashing / Door-dash / Orange county,CA. February 2023- Current

• Understood and follow written and oral directions.

• Prioritize and organized task to efficiency accomplish service goals.

• Assist with customer requests and answer questions to improve satisfaction.

• Being able to multitask while finish task at hand. Front Desk receptionist / Urgent Care /

Laguna Niguel, CA / February 2022- March 2023

• Greeted customers warmly and made them feel welcome.

• Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.

• Assisted with scheduling appointments for

clients and visitors.

• Helping keep office clean and organized

• Tracked office supplies inventory levels, placed orders for replenishment as needed and monitored deliveries upon arrival.

• Handled payment processing and provided customers with receipts and proper bills and change.

• Completed basic bookkeeping and document filing.

• Explained policies and procedures to visItors

Signed for packages, recorded deliveries and

distributed to personnel.

• Managed incoming and outgoing mail, couriers services, taxes and other correspondence.

• Maintained an organized reception area and ensured that all guests were attended to promptly.

Job Coach / Alliance of Abilities /

Laguna Niguel,CA / November 2019-

February 2021

• Collaborated with employers to secure meaningful employment opportunities for clients

• Maintained accurate records of services provided to each client including progress notes and case histories

• Provided support during the transition from unemployment or underemployment to full-time employment.

949-***-****

ad0ajm@r.postjobfree.com

ad0ajm@r.postjobfree.com

2000 Corporate Dr. Unit# 204

Ladera Ranch,CA. 92694

• Monitored clients performance in the workplace by conducting follow-up visits with employers or supervisors

• Created a supportive environment for job seekers to practice interviewing techniques

• Assisted with resume writing, job search strategies, and goal setting

• Coached clients on appropriate workplace behavior and expectations.

• Assisted participants in understanding how their disability affects their ability to work.

• Participated in training sessions related to job coaching best practices.

• Guided clients in learning to complete job tasks to develop motivation and skills.

• Travel to work locations to provide hands-on training, direct supervision and support to participants.

• Babysitter / Self-employed/ Ladera Ranch, CA. March 2018 - October 2019

• Watch 3 children after school ages 4,6,8

• Pick up children from school drive them home.

• Help children with homework, feed them, put them to bed if needed it. Pharmacy Clerk / Tower Pharmacy / Mission Viejo, CA. / April 2016 - February 2018

• Assisted customers with selecting and purchasing medications.

• Maintained pharmacy inventory, including ordering and stocking supplies.

• Verified accuracy of prescriptions filled by pharmacists.

• Organized and labeled medication containers for easy identification.

• Checked expiration dates on prescription drugs to ensure potency.

• Answered customer inquiries regarding drug interactions, side effects, dosage and storage information.

• Processed payments from customers using cash registers or other electronic systems.

• Provided excellent customer service in a friendly manner to all clients visiting the pharmacy counter.

• Performed administrative tasks such as filing paperwork, answering phone calls, responding to emails.

• Prepared reports summarizing daily transactions.

• Tracked sales figures for each product category sold at the pharmacy.

• Restocked shelves and prepared expired drugs for return.

• Supported pharmacist in preparing daily prescriptions.

•Prepared medication labels with item name and quantity.

• Assisted customers with questions regarding side-effects for various types of medications. EDUCATION

Capistrano Valley High School / Mission Viejo, CA. / High School Diploma / Graduated 2003

Saddleback College / Mission Viejo, CA. / Early Childhood Development (6 units) / 2009

SKILLS

• Organization and Time Management

• Task Prioritization

• Enjoy working with others

• Basic computer skills

• Calm Under Pressure

• First Aid/CPR

• Store Inventory experience

• Energetic

• 20 plus years of customer service experience

• Bilingual Speak, write and read Spanish

fluently

• Love working with children

• Cash handling experience

• Management Leadership experience

• Opening and closing store experience

• Daily Store order entry

• Self-Directed

• Passionate about everything i work on

• Creative

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