Mara Tavares

ad0aiy@r.postjobfree.com

416-***-****

I am a results-oriented person with demonstrated expertise participating in and leading the development, and support of multi-layered solutions. I have successfully counseled groups and 1 on 1 sessions, contributed to dynamic organizations where my skills, relationship building, interpersonal management ability and hard work has had a significant impact on helping others.

Highlights:

Results-oriented problem solver with long-term strategic perspective

Exceptional communication and strong 'team' mentality.

Experience with scheduling and time management

Industry experience in Healthcare

Experience in drug disposal withdraw management services

Proficient with Excel, PowerPoint, Application Developer

Multilingual; fluent in English and Portuguese

Years of Health privacy experience conducting Private

Assessments on medium to high complexity projects

Have minimum 9 years direct operational level privacy experience in a health sector and/IT environment

Have 9 years experience developing privacy policies and procedures, requirements or controls

Familiarity with Ontario MD Electronic Medical Records (EMR)

Have familiarity with EMR-HIS Infrastructure and Data Flows

Familiarity with Application Programming Interface (API) functionality and management

PROFESSIONAL ENGAGEMENTS

New Age Solutions

2018-Present

Social Service Worker/Client Assessments

In home counseling/therapy treatment plans

Knowledge of Statutory Accident Benefits Schedule (SABS)

Motor Vehicle Assessments (MVA)

Intensive Clinical Therapy (individual, family, couple and group) to find the root of the disorder mental health symptoms.

Holistic Nutrition, meditation, Yoga, Reiki Naturopathic Medicine to address the mind and body symptoms directly.

Provide mental health care to help families cope with changes in their lives, such as car accidents, divorce or other family problems.

Overseeing and developing the organization's clinical departments through tasks such as hiring, evaluating, scheduling, and supervision.

Come up with strategies to allow continued growth and provide clinical training to staff.

Spine Health Care

June 2012 - 2018

Clinical Director/Counselor

●In home counseling/therapy treatment plans

●Knowledge of Statutory Accident Benefits Schedule (SABS)

●Motor Vehicle Assessments (MVA)

●Intensive Clinical Therapy (individual, family, couple and group) to find the root of the disorder mental health symptoms.

●Holistic Nutrition, meditation, Yoga, Reiki Naturopathic Medicine to address the mind and body symptoms directly.

●Provide mental health care to help families cope with changes in their lives, such as car accidents, divorce or other family problems.

●Overseeing and developing the organization's clinical departments through tasks such as hiring, evaluating, scheduling, and supervision.

●Come up with strategies to allow continued growth and provide clinical training to staff.

Lending Logics Financial

June 2016 - 2021

Mortgages

• Experienced in finding leads

• Converted the leads to close mortgage applications

• Ensured a smooth mortgage application process for clients

• Provide insight and feedback to management to continuously improve the customer experience

• FSCO Certified Mortgage Agent with sales experience

• Working knowledge of Filogix expert system

• Able to quickly assess, analyze the best options for clients and guide clients

• Self-motivated and positive attitude

• Analytical: can break down complex information for clients

• Resourceful: May not have all the answers, but I know how to get them

• Proactive: Never idle and love being busy

• Ensure all mortgage files are setup/maintained and documented in accordance with company policy and procedure

• Interface with issuers, originators, Canada Mortgage and Housing Corporation (CMHC), central payor

and transfer agent (“CPTA”) and respective internal groups daily.

• Track and monitor maturing mortgages to ensure all activities are processed in accordance with the

investors’ policy and in a timely manner.

• Transmit data to CMHC, mortgage insurers, the CPTA through a third party system.

• Comply with the set service/performance standards, internal controls, procedures and policies.

• Address client concerns in a timely manner and escalated issues as necessary.

• Ensure compliance with policies, procedures and regulatory requirements.

Banctec

March 2010 – March 2018

Project Manager

●Created, planned, organized and implemented projects/programs and executed projects.

●Managed a portfolio of key client projects across a collection of industries and sectors.

●Efficiently communicated to stakeholders to manage expectations and project progress.

●Ensured that necessary risk assessments were continually reviewed and monitored and proactively addressed in a timely fashion that tech team was onsite to finish projects.

●Proficient with project management tools; spreadsheets, SAP, Excel, java, PMP, Data Power, Application Developer, Photo shop, MS Project.

●Experienced with Sage accounts payable, credits program.

●Recruitment and hiring experience.

●Used Excel to keep track of budgets (i.e. using Excel formulas) and reading financials. Ability to use discretion, judgment and tact in handling sensitive/confidential information and situations.

●Technology/Methodologies: Web/tele-conferencing, Remote teaching, Adobe Suite, MS Office / Executive Coaching, Facilitation.

F.P.C.C.

April 2005 – Jan 2020

Coordinator .

●Coordinated fundraising of institutional and special donor events which involved decision making input on external resources, managing event processes and coordinating meetings.

●Organized the shows by putting together performing arts, inviting guests.

●Worked with Accounts Receivable and Payable.

●Was responsible for all communications and networking in support of special events, and assisted with development of new opportunities to build community awareness.

●Entered donor information, event invitation and participant lists on appropriate technology in Raisers Edge database.

●Coordinated guest lists, food service arrangements, menu planning, decorative and table set up, name tags and staffing.

●Responsible for communications and marketing in support of special events.

●Coordinated production and distribution of print materials for donor/sponsor/and participants.

●Technology/Methodologies: HTML, Adobe Suite, MS Office, Facilitation, Negotiation, Government Relations

Education:

Mortgage Agent, CIMBA (2018)

Social Service Worker, George Brown College (2015)

Contact this candidate