Post Job Free

Resume

Sign in

Customer Service Experience

Location:
Anulid, Pangasinan, Philippines
Posted:
October 10, 2023

Contact this candidate

Resume:

EARL DANIEL TY GABATINO

Alcala, Pangasinan

+639**-***-****

ad0ah7@r.postjobfree.com

CAREER OBJECTIVE

Hoping to heighten the knowledge and abilities I have through securing a position in this industry.

SUMMARY OF QUALIFICATIONS

Equipped with a quality customer service experience in Amanpulo, Pamalican Island Resort Inc., Aman Resorts worked for 2 years as a regular, 7 months as a seasonal employee, and started my On-the-job training in a ultra-luxury resort. Consistent member of the University’s recognized culinary team. Competed and won in local regional competitions. Hardworking, flexible, fast learner and can handle variety of task with a minimum supervision.

WORK EXPERIENCE

HOLLAND AMERICA LINE

USA – Mexico – Canada – Caribbean https://www.hollandamerica.com

Dining Service Attendant / November 6, 2022 - Present

Duties:

Handed dining with utmost service experience

Assisted the main server and others in providing quality dining experience

Prepared Mise en place all throughout the duty

Ensured that the station assigned is well maintained and organized

In coordination with other department when it comes to guest requests and concerns

Provided amenities during port day

AMAN RESORTS, AMANPULO, PAMALICAN RESORT INC.

Pamalican Island, Cuyo, Palawan, Philippines Ultra-luxury resort; 5* star resort http://aman.com

VIP Food and Beverage Server / March 13, 2019 – October 19, 2021

Duties:

Handled private beach dinners with utmost service experience

Did set-ups for private dinners and special events

Provided the guests with a pleasant dining experience and quality service

Assisted others in carrying out their part of preparing/serving meals

Ensured the cleanliness of dining area and food items before serving

Worked in coordination with other departments to ensure that guests get quality service and satisfaction

Private Butler / March 13, 2019 – October 19, 2021

Duties:

Organized the on and off villa excursion

Handled unpredictable needs of the owners/guests

Provided a personalized service solely to the guest assigned for the whole duration of their stay

Arranged certain menu items, cleaning and takes care of the itinerary / plan arrangements during the stay

VIP Food and Beverage Server - Seasonal / October 14, 2016 – May 31, 2017

Duties:

Ensured that the service provided attained the guest expectations

Worked in all outlets of the resort

Worked efficiently with my colleagues

G-SPOT RESTO BAR

McArthur Highway, San Miguel, Calasiao, Pangasinan Restaurant/Bar

Cook / November 4, 2017 – April 4, 2018

Duties:

Preparing all the Mise en place needed

Assisted the Head Chef

Carried out ideas for the weekly specials

CAFÉ ANGELITO

Dagupan City, Pangasinan Coffee Shop

Cook / July 10, 2016 – October 10, 2016

Duties:

Next person in charge

Gave customers a well-deserved dining experience

Preparing all the Mise en place needed

Assisted the Head Chef

PROFESSIONAL EXPERIENCE

FORTUNE HONGKONG SEAFOOD RESTAURANT

Dagupan City, Pangasinan 250 hours

Kitchen assistant

Assisted the chef down from the mise en place to the culinary preparation of meals

AMANPULO, PAMALICAN RESORT INC.

Pamalican Island, Cuyo, Palawan, Philippines Ultra-luxury resort; 5* star resort http://aman.com

250 hours

VIP Food and Beverage Server

Server in the Private Dining which conducted final check of food items prior to serving it to the guests to ensure quality maintenance and ensured that the company standards are met that exceeds guest satisfaction

UNIVERSITY OF LUZON CULINARY TEAM

Dagupan City, Pangasinan 4 years

Chef De Partie (2014 -2015)

Representative for each year’s Bangus Festival Catering and catered annual events of the school for the whole duration of the college years

EDUCATIONAL BACKGROUND

Bachelor of Science in Hotel and Restaurant Management

University of Luzon / Dagupan City, Pangasinan / 2012 – 2016

ORGANIZATIONAL INVOLVEMENT

UNIVERSITY OF LUZON - CULINARY TEAM

Dagupan City, Pangasinan 4 years

Chef De Partie (2014 -2015)

Representative for each year’s Bangus Festival Catering and catered annual events of the school for the whole duration of the college years

TRAININGS, CONFERENCE, SEMINARS AND EVENTS ATTENDED

HOLLAND AMERICA LINE DINING SERVICES TRAINING COURSE

Enderun Colleges Mckinley Hill, Taguig City July 25 – 29, 2022

STCW PASSENGER SHIP CRISIS MANAGEMENT AND HUMAN BEHAVIOUR TRAINING

Seatech Maritime Training and Assessment Center Inc. Ermita, Manila April 28 – 29, 2022

STCW PASSENGER SHIP CROWD MANAGEMENT TRAINING

Seatech Maritime Training and Assessment Center Inc. Ermita, Manila April 26 – 27, 2022

STCW SAFETY TRAINING FOR PERSONNEL PROVIDING DIRECT SERVICE TO PASSENGERS IN PASSENGER SPACES

Seatech Maritime Training and Assessment Center Inc. Ermita, Manila April 25, 2022

STCW SHIP AWARENESS TRAINING AND SEAFARERS WITH DESIGNATED SECURITY DUTIES

Seatech Maritime Training and Assessment Center Inc. Ermita, Manila April 22, 2022

STCW BASIC TRAINING

Renaissance Training Center Inc. Port Area, Manila April 2, 4 – 8, 11 – 13, 2022

HOW TO TURN INTERVIEW INTO JOBS

University of Luzon Dagupan City, Pangasinan March 14, 15, and 16, 2016

REGIONAL CUISINE COMPETITION

University of Luzon Dagupan City, Pangasinan College of Hotel and Restaurant Management – Tourism September 1 – 4, 2014

TABLE SKIRTING COMPETITION

University of Luzon Dagupan City, Pangasinan College of Hotel and Restaurant Management – Tourism September 1 – 4, 2014

E-LEARNING LABORATORY: CULINARY LAB

University of Luzon Dagupan City, Pangasinan College of Hotel and Restaurant Management – Tourism November 2013 – March 2014

WORLD FOOD EXPOSITION

World Trade Center & SMX Convention Center Metro Manila August 1 – 4, 2012

BANQUET & CATERING EVENT MANAGEMENT / BILLING SYSTEM / COMMERCIAL BAKING / INTERNATIONAL WINE SERVICE / FACILITIES, DESIGN & PLANNING MANAGEMENT

Pacific Global Hospitality Institute TriPlace Hotel Quezon City August 3, 2012

SKILLS

Well versed in fine dining and VIP food service procedures

Culinary skills in hot and cold kitchen

Food planning, costing and design

Catering and Event Management

CHARACTER REFERENCE

Angelo Marconi

Amanpulo, Pamalican Resort Inc. Executive Assistant Manager - Director of Food and Beverage ad0ah7@r.postjobfree.com +639**-***-****

Vincent Del Rosario

Amanpulo, Pamalican Resort Inc. Events Manager ad0ah7@r.postjobfree.com +639**-***-****

Angelica Coliat

Amanpulo, Pamalican Resort Inc. Restaurant Manager ad0ah7@r.postjobfree.com +639**-***-****

Danica Paula Solis

University of Luzon Professor ad0ah7@r.postjobfree.com +639**-***-****



Contact this candidate