ERMIRA SHEHU

ad0agy@r.postjobfree.com 201-***-**** Queens, NY 11385 WWW: Bold Profile

I speak Italian, Albanian and English

Innovative Nanny with 5 years of hands-on experience providing in-home childcare. Friendly and energetic individual skillful in organizing and conducting age-appropriate activities and providing stimulating learning environment. Focused on maintaining great sense of humor and positive demeanor.I am also the mother of a wonderful girl Light Housekeeping

Child Supervision

Educational Support

Childcare Techniques

Valid Driver's License

Family Supports

Strong Swimmers

Nanny Private Home - Queens, NY 01/2019 - 10/2023 Assisted children with daily activities, such as dressing, bathing, and feeding. Monitored the children's playtime to ensure safety and wellbeing. Planned age-appropriate activities to help foster physical, mental, and emotional development. Performed light housekeeping duties related to childcare such as laundry or meal preparation. Helped prepare meals for the children according to dietary guidelines set forth by parents or guardians. Created an atmosphere of trust between myself and both the family and the kids I cared for. Encouraged safe, positive behavior by redirecting children to take positive action. Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment. Traveled with family to help with vacation activities and childcare. Collaborated with parents to develop and implement discipline programs to promote desirable child behavior. Transported children to schools, social outings and medical appointments. Met and communicated regularly with parents to discuss children's activities and development. Waitress Supervisor Rustico Ristorante And Pizzeria - Queens, NY 06/2021 - 09/2023 Supervised waitstaff to ensure quality customer service and satisfaction. Provided training and guidance to new staff members on food safety, customer service, and restaurant policies. Monitored employee performance, identified areas of improvement, and provided feedback. Created daily shift schedules for waitstaff according to business needs. Ensured compliance with all health department regulations related to food handling and storage procedures. Verified accuracy of orders before delivery by checking presentation of dishes against menu descriptions. Checked stock levels throughout the day to ensure adequate supplies were available at all times. Performed opening and closing duties including setting up dining areas, restocking shelves, cleaning kitchen equipment.

Managed staff payroll activities including time-off requests, attendance tracking, overtime approval. Participated in menu planning activities by providing input on pricing strategies and recipe modifications. Coordinated catering services for special events such as weddings or corporate functions. Assisted bartenders when needed during peak hours or when short staffed. Monitored cash register operations during shifts for accuracy of transactions. Trained new wait staff team members in proper procedures and important standards of establishment. Summary

Skills

Experience

Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.

Implemented new POS system and trained staff members on use. Prepared salads, appetizers and garnishes to assist kitchen staff. Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.

Completed thorough opening, closing and shift change functions to maintain operational standards each day. Developed weekly specials and promotional items to increase sales revenue. Conducted regular meetings with waitstaff to discuss progress and changes in restaurant policies or procedures. Analyzed financial reports such as sales data and labor costs for management review. Served high volume of tables at once and simultaneously supervised serving staff. Communicated with hosts, bussers and kitchen staff to prepare for and serve customers. Maintained knowledge of menu items, ingredients and preparation methods to assist guests with menu selection. Promoted safe working conditions by monitoring safety procedures and equipment. Housekeeper Private Home - New York, NY 02/2014 - 10/2018 Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces. Cleaned bathrooms, including toilets, tubs, showers and sinks. Changed bed linens and towels, tidied up rooms.

Sanitized all areas of the hotel lobby and public restrooms. Stocked amenities such as soap, shampoo and toilet paper in guest rooms. Replenished supplies such as drinking glasses and coffee cups in guest rooms. Organized closets with hangers for guests' clothing items. Maintained a clean linen closet by folding sheets neatly on shelves. Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.

Removed finger marks and smudges from doors, frames and glass partitions to enhance shine. Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.food preparation because I am also a good Italian chef Reported any maintenance issues or damage to supervisors immediately. Followed safety procedures when handling hazardous materials. Ensured that all health standards were met during cleaning operations. Used cleaning chemicals following proper guidelines. Interacted pleasantly with clients and guests when performing daily duties. Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.

Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow. Requested maintenance orders to fix non-working equipment and address room damage. Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.

Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.